Absolutely lovely ladies in store. Very patient and quick with solutions. I will definitely be…read morecoming back to this store.

Had a great experience with staff trying to straighten out phones bought elsewhere…read more.. They were pleasant, patient and professional. Thank you to Grace and Mauricio !

Thank you to Lydia, for the Best Five Star Customer Service. Not only was Lydia kind and…read moreintelligent, but she helped my Mom with a continuous app problem that kept running in the background of her phone. Because Lydia helped Mom and did not just try to sell us everything, we both will be coming back to purchase 3 new cell phones. One for Mom, one for my kiddo and one for Julie A. As well as switching from At&t to T-Mobile. Life s all about customer service. We will see you very soon when we get our tax return. Thanks again Lydia, you have made 3 families very happy to switch to T mobile and get new phones, see you soon. Julie A

Stopped in to this location for the T-mobile Tuesdays cap bonus today. Its located across the…read moreWalmart. Lots of parking. Today they were playing 80's tunes, good. Kaleen (hope its written correctly), helped us with a phone question. Very personable and phone savvy.

I went in to ask a question regarding buying a phone off the Samsung site that is unlocked and…read morebringing it to spectrum to use but I was told in order for them to help me I'd have to sign in and wait 15 min. I decided to leave as I did not have time to wait and the fact they refused to answer my simple question was ridiculous. I understand that they have policies and procedures but then make sure all your employees follow them because they have interrupted me being helped by an associate so that associate could answer a question for someone who walked in like I did. Seriously makes me want to drop spectrum due to how rude this one employee was today and the other one was just sitting on his bum not helping or acknowledging anyone.

3 years a customer. 77 year old widow. Every time I go in I get good service and all my questions…read moreanswered. Every employee is patient. I recommend this store to all my friends and family.

Jonathan, Will and Ryan at Digital Technology Solutions (DTS) are excellent at fixing our network…read moreand computer problems as well as finding new solutions to make our business processes smoother. We are so glad that we found them. They handle our internet service too which is fast and efficient! These are folks to call when you need technical help! Laura Bohannon, CMM, CMP Bohannon & Assoc., Inc. dba: Your Meeting Pro, Inc.

Once again, Josh at DTS was able to login remotely and assist with some computer/Quickbooks error…read moremessages. He is always pleasant and helpful, very thorough and gives me confidence that I will get a resolution to whatever issue I present. The staff at DTS is top notch and never makes me feel dumb for not knowing what is wrong or how to fix it. Perfect for small businesses and I know they would be great for larger companies as well, since they have highly skilled staff and plenty of technicians so the speed of response is excellent!

Amazing service. I will definitely come back here if I have any more needs. I came in, they were so…read morewelcoming and helpful and made my experience super easy and nice even though I got bad news about my hard drive! I came in to see if it was fixable but it wasn't :/ such a great experience although the news.

I needed a hard drive repaired and they were unable to save the disc, but they let me know right…read moreaway what the problem was and only charged me a very small service fee ($25) for advising me of the problem, I recommend this business and will go to them again in the future.

Finally got my phone screen repaired. Thank God! My phone was looking so busted but Danny saved the…read moreday! After going to battle with my phone service and Insurance Representatives last week I'm more than satisfied with my repaired screen. Danny was very kind, easy going, and super helpful. If you need your phone fixed and looking for a place that's quick and provides quality this is the place! Thanks again Danny!

My oldest son gave me an iPhone XS Max that had a broken screen. Beautiful, sturdy phone that…read moreappears to have a long life ahead of it except for the multiple cracks in the screen. CPR is a certified iPhone repairer so I had no reservations about taking my phone to be repaired there. Dropped the phone off at CPR and luckily they had a screen available (they had run out the previous day) After an hour, the screen was fixed and it looks like a brand new phone! Cost was less than the other cell phone repair businesses I researched. Customer service was great! Fast, friendly, quality repair. Located in South Reno near Walmart. Could not have been easier!

I stopped in on Wednesday after work to inquire about my plan. I changed from Verizon to ATT about…read moretwo years ago on a promotion that if I stayed with ATT, my iphone upgrade would be free. Turns out they have me on a three year plan, not two, so I was a little frustrated by that. But as far as actual service and the location: the store was clean and welcome. They seemed to be fully staffed as my wait time was just a few minutes when I was quoted 15-20 minutes for wait time. The guy that helped me was super nice and willing to listen. When there was a question as to why I had two accounts associated with my phone number, he went to his supervisor for clarification rather than making up an answer. Would definitely recommend this location as all staff was friendly and helpful. No one seemed unhappy to be working there or not eager to help.

I'd give AT&T about 3 stars overall. The billing process is straightforward and usually accurate,…read morewhich I appreciate. However, the service quality has been pretty disappointing--coverage and reliability haven't met expectations. It's decent in some areas, but there's definitely a lot of room for improvement.