Our windshield washer pump went out so we ordered an aftermarket pump that was mislabeled to wash…read morethe front windshield while the rear windshield wipers ran and vice versa. My husband jacked up the car again, and changed the hoses in our 100+ degree heat in Phoenix. When he put it all back together, we could hear the pump trying to work, but no wiper fluid. He said he was done, so I called Integrity in Camp Verde and made an appointment. The technician looked under the car and saw a loose connector. After he pushed the connection together the system worked. When I went to pick up the car, there was no charge. We have taken our cars to them before, and have always been pleased. They could easily have taken advantage of us with this repair. They did not. Integrity appears to be more than just a name with them.

What a fantastic experience! Based upon a neighbor's recommendation, I took my vehicle to…read moreIntegrity when I needed brakes. They did a thorough inspection of the whole vehicle and realized that my battery was almost shot. They also knew that based upon the sticker on the battery; it was still under warranty. So, after asking my permission to do so, they contacted the local parts store where the battery had been purchased (yay for stickers that last!) and arranged for a new battery to be delivered to their shop and took care of a problem which I didn't even know I had! Now that's service!!!!

I highly recommend Carter's Handyman Service. They were prompt, efficient, courteous, and their…read moreprice was the lowest out there.

From the owner: I'm a straight shooter no game playing I'll do it right the first time I garintee all my work that…read moreI do I've done it all and I'll work with ya if you tight on funds definitely worth calling carter's handyman services

I've used these gents on two occasion and both were a great experience. The first was a heavy…read morerepair on my full sized truck and the other was fast tire repair. I called with no appointment and they fit me in with zero issue. Fair prices and honest people. Hard to find in auto/truck repair. I have programmed their number and will rely on them for my future needs.

I don't know whether Interstate Tire is a good shop. I took my vehicle there on a Saturday hoping…read moreto talk to someone. Their web site says they are open until 2pm on Saturday. So does the sign on their front door, which was locked at noon on Saturday. I called the number listed on their website and there was no answer. Not even a way to leave a message. I emailed the address on their website. No answer. There was a car parked outside, the air conditioner was on, and the lights were on in the shop. I tried for over two hours to get ahold of someone at Interstate Tire. Several other customers came by while I was there, also expecting them to be open. What kind of business is this? I ended up going somewhere else.

Thank you Allan and team for taking care of us right before closing time. We had a busted window…read moremotor in our F150 and you at least got the window to close so our doggies and us wouldn't roast on the way back to Phoenix We also found out all the wonderful work you do for rescuing Dogs Love that!!! God Bless you From the Pet Friendly Realtor Bob & Maria Nelson

We were on a roadtrip in our VW Vanagon and something happened with the bearing for the clutch…read more Forgive me, I'm not a mechanic, but that's not the point. We called them from 2 miles away and they told us to bring it in. With my husband there explaining, and our regular mechanic on the phone, they fixed the issue and got us safely on our way. With a 1 yr old baby and all of our stuff packed, I was worried about having to stay somewhere, not having access to our stuff, and so on, but they got us going again and I am forever thankful that they fit us in. They were are very nice and so accommodating!

Don and his staff are a great company to work with. I took my Jeep renegade in to get my tire…read morepatched after having a slow leak while coming up from Phoenix. The team patched the leak, no problem, and sent me on my way. Come to find out they misplaced my tire lock and I was unable to get work done, tire rotation, on my vehicle until I found a tire lock key. Don was more than accommodating knowing this mistake and wanted to do right by me. He ordered a new key lock and called as soon it was delivered. Now my tires are rotated and my Key Lock is safe in its home. All is right in the world thanks to Don and his team. You have acquired customers for life. Thank You. Jake and Amanda

I got a random puncture in my tire and this was the closest tire shop to me. I showed up with no…read moreappointment and they took care of me right away and got me out the door quicker than I expected. Good job team! Only $27 to fix my flat tire, seems like a great value to me, I was expecting it to be more! Thanks!

This will be the first review I've written without actually having any services done. This shop has…read moregot to be the most honest automotive repair shop I've been to. I brought my 1962 Nova that I just purchased off of marketplace in for a few things to get it safely running on the road. Eric gave me a call about 2 hours later with some pretty bad news. Unfortunately I purchased a pretty bad apple that would take thousands of dollars to get it safely operable. He totally could have taken my money and did the minimum what I thought was good enough. After he walked me through everything this poor car has issues with, I am so thankful for his honesty and genuine care for anyone driving the car. I will absolutely be bringing all of our vehicles to Eric and his awesome team of mechanics for any future needs.

I brought my 1972 Ford F\-250to Action Auto of Lake Forest expecting professional care for tire…read moreinstallation and AC work. Instead, my truck was ignored, damaged, mishandled, repeatedly delayed, and ultimately returned in unacceptable condition. IE not the same as I brought it to them. On the first visit, Action Auto damaged the right front fender so badly enough that it had to be removed and hammered back into shape. The brightwork was also distorted all of which they had not explains to how the incident happened, trying to claim it "arrived that way." For a shop entrusted with a classic vehicles in Orange County, that level of carelessness is completely unacceptable. What should have been a relatively straightforward job took six weeks. The truck sat for roughly a month "waiting for parts" accumulating dirt and grime and time on a deadline as truck was being shipped overseas. Then came the wheels. Action Auto outsourced the balancing and powder coating but apparently never bothered to verify that the wheels were true. They weren't! The wheels were mounted with an absurd amount of balancing weight, and the defective, out of round tires apparently weren't questioned either. That's not quality control, that's simply putting the problem on the customer's truck/vehicle and hoping nobody notices. After having the truck properly sorted mechanically by Saddleback Auto in a previous visit to Action Auto, I had to send it back to Action Auto because of a bad AC compressor they installed, belt slap from the compressor, and the botched wheel work. They kept the truck for another month, then tried to make me responsible for half the cost of repairing the wheels, wheels they had outsourced and failed to properly inspect in the first place. And the final pickup was unbelievable: the horn unit had been destroyed, the air cleaner was sitting in the truck bed, and the truck that arrived at their shop immaculate was returned absolutely filthy! Had I not shown up when I did, the truck apparently would have been sent back to Saddleback Auto in pieces, most likely with the blame being shifter to me. This wasn't one unfortunate mistake but a series of careless negligence. It was a repeated failure to properly handle, inspect, and take responsibility for a customer's vintage vehicle with attention to detail and preservation. If you care at all about your classic car or truck, my experience gives me zero confidence in leaving any vintage vehicle of any significant value, originality or rarity with Action Auto of Lake Forest. Six weeks the first time. Another month the second time. Damage to the truck. Defective and sloppy work. Outsourced work that wasn't properly checked. More damage. A filthy truck returned. And then an attempt to pass part of the repair bill on to me. Never again!

In mid-September 2017, my wife & I embarked on our first extended truck camper trip in the used…read more2009 Ford F350 Super Duty we had purchased the year before. The first day out from southern California, about an hour north of Phoenix, the truck broke down. We were towed to Jones Ford Verde Valley, arriving after the dealership had closed, but they kindly allowed us to stay in their parking lot overnight. Their kindness & "family-like" attention continued. While the diagnostic work was being done, they transported us so we could get some breakfast & pick up a few supplies. The bad news of a very expensive repair & a week's time to complete was softened by the efforts of so many to help us in any way they could, from careful & complete explanations of the work to be done, to transportation to secure a motel room, to assistance with a car rental at the dealership's discount, to help transferring gear from the camper to the rental so we could explore the area while awaiting the repairs. We had every confidence in the work completed by certified master technicians, plus there is a two-year warranty. We left to complete our camping trip feeling like we were leaving new-found friends. We highly recommend Jones Ford Verde Valley!! Tom R.

I am big on customer service. None of the service employees seemed happy or even like they wanted…read moreto help look at something super small issue on my car when I had an appointment. (Automatic start on a new 2020 f150) 2 men worked on my car, both were very informal and didn't answer questions when asked. I am much more used to helpful employees with good attitudes that like their jobs I guess. Front desk guy at service, I asked a simple question and responded in a rude tone and wasn't helpful at all. Maybe it's because we had a morning appointment. I wasn't at all impressed with the customer service or level of help I received. Hire some people that actually want to help and have a good attitude while doing it.

Very nice people decent prices got my car to me right away. Very much recommend a helping hand. We…read moreneeded a tow and our Alternator done and it was done and under a day. Will definitely be using them again.

From the owner: I'm a retired firefighter of 20 years from the Prescott Tri-City area doing honest work while…read moreserving our community! We do Automotive mobile repair junk removal, hauling Towing of of travel trailers, boats, tree removal, landscaping, fire, fuel mitigation also a 15% discount for all active and non-active military members. Also same discount for first responders

I am so glad I called Crazy Country Boys! I called several places and they didn't have anyone…read moreavailable or they were extremely expensive. DAkota showed up and diagnosed the problem quickly. She was able to locate the part and get my truck up and running within a few hours. The price was reasonable as well. I am very appreciative of Dakota and Crazy country boys for getting my truck up and running!

I definitely recommend this company for your vehicle needs. I needed something on my car fixed and…read moreJim (the owner) came to me himself and had my car ready to go very quick! Awesome service! Thanks Jim!