After 3 local tow companies could not, or WOULD NOT even try to tackle the job. William, the owner…read moreof NONSTOP TOWING & RECOVERY found himself at a recovery job that the flatbed truck he was driving could not safely pull out a large luxury suv teetering over a snow covered cliff next to my home. The first word in the name of his business is rightly "NONSTOP." William did not quit until he got the job done. He shoveled snow and dirt and did not quit until the job was done literally the next day. After seeing William and his assistant at work he is the only guy I would call for a recovery job! I hate to say this , but most people his age would pass the buck or only look for easy work. I AM VERY IMPRESSED!

Our windshield washer pump went out so we ordered an aftermarket pump that was mislabeled to wash…read morethe front windshield while the rear windshield wipers ran and vice versa. My husband jacked up the car again, and changed the hoses in our 100+ degree heat in Phoenix. When he put it all back together, we could hear the pump trying to work, but no wiper fluid. He said he was done, so I called Integrity in Camp Verde and made an appointment. The technician looked under the car and saw a loose connector. After he pushed the connection together the system worked. When I went to pick up the car, there was no charge. We have taken our cars to them before, and have always been pleased. They could easily have taken advantage of us with this repair. They did not. Integrity appears to be more than just a name with them.

What a fantastic experience! Based upon a neighbor's recommendation, I took my vehicle to…read moreIntegrity when I needed brakes. They did a thorough inspection of the whole vehicle and realized that my battery was almost shot. They also knew that based upon the sticker on the battery; it was still under warranty. So, after asking my permission to do so, they contacted the local parts store where the battery had been purchased (yay for stickers that last!) and arranged for a new battery to be delivered to their shop and took care of a problem which I didn't even know I had! Now that's service!!!!

My sister-in-law and niece were stuck at a rest stop on I-17 with a blown alternator belt in…read more100-degree temperature. Terry went to the parts store got the part and drove to the rest stop and fixed the belt with no issues and in record time. He was kind, efficient and more than fair cost wise. Truly a great American - Bravo-Zulu Terry!

A1 service. My family broke down just north of camp verde and made it to the rest stop. I was about…read more4 hours from them when it happened. Terry was prompt, courteous, and very knowledgeable. His first priority was making sure my family was safe. He verified the problem, went to the parts store, drove to the rest area, and fixed the issues right away. His price was more than fair. My family was safely back on the road long before I would have even been able to get to them. I trusted him with my family's mobile car repair, you should too. Thank you Terry

Thank you Allan and team for taking care of us right before closing time. We had a busted window…read moremotor in our F150 and you at least got the window to close so our doggies and us wouldn't roast on the way back to Phoenix We also found out all the wonderful work you do for rescuing Dogs Love that!!! God Bless you From the Pet Friendly Realtor Bob & Maria Nelson

We were on a roadtrip in our VW Vanagon and something happened with the bearing for the clutch…read more Forgive me, I'm not a mechanic, but that's not the point. We called them from 2 miles away and they told us to bring it in. With my husband there explaining, and our regular mechanic on the phone, they fixed the issue and got us safely on our way. With a 1 yr old baby and all of our stuff packed, I was worried about having to stay somewhere, not having access to our stuff, and so on, but they got us going again and I am forever thankful that they fit us in. They were are very nice and so accommodating!

I have been in the body shop business since 1984, and I know the proper methods of repairing a car…read more I have been retired for two years, however I still run part of my business from Arizona, and I wouldn't take my car anywhere else. The methods that they use are totally correct, and I have seen the shop and it's very clean. Bob is the manager, (I assume) and everybody is friendly. This is the second time I used them for damaged done by others. It's like going to the dentist, ya don't want to go, but when ya need it done ya go. Steve G., Cottonwood

My car emblem needed to be replaced but the dealership wouldn't take care of it. ABC was able to…read moretake off the old one and put on the new one with no issue. Definitely recommend. Customer service - excellent!

Came in with my 2016 370 z and I messed up the transmission to the limit, Mike was super helpful…read moreand helped me with an expensive job! I totally recommend this shop... my car difficulty is 5/5 and these guys handled it with ease. Super affordable as long as mikes there. 5 starts easy

I had an awful experience with this shop and would not recommend them to anyone. I brought my car…read morein to have the transmission rebuilt. The owner called me and said it was the worst possible scenario and would cost the highest price they charge. I trusted them and paid the full amount, hoping to have a reliable car again. The car drove once and then wouldn't start. When I called to report the issue, they immediately tried to blame me--saying it must have been something I did. It turned out the computer programming (which they outsourced to another company across the street) was done incorrectly. I had to pay out of pocket to tow my car back to them, and the owner refused to reimburse me, arguing with me the entire time. They kept my car for another full week. When I finally picked it up, it started--but the A/C no longer worked, even though it was working perfectly before. When I called, the owner dismissed it and said it was just a "coincidence" that it went out at the same time. Every time I brought up a concern, he backpedaled to avoid responsibility. Later, a mechanic inspected the A/C and said it looked like parts were broken--right around where they would have installed the battery. On top of that, the incorrect programming kept frying my battery, and I had to buy two replacements. When I got my car back the second time, the brackets for the battery weren't even reinstalled--they were just left on the floor of the car. The final straw was when I noticed greasy, oily handprints all over the inside roof and visor above the driver seat. When I called to ask about it, the owner responded sarcastically with: "You're upset about a little dirt inside the car?" He was incredibly rude, did poor-quality work, broke things, and refused to take accountability for any of it. To this day--five months later--my car still isn't fully repaired. It continues to have issues, but I'm too afraid to bring it back to them even though I have a warranty through their shop. That's how little trust I have in them now. I ended up having to take out a second loan and buy a new car because I had already paid everything I had to fix this one--and they left me with an unreliable mess. This place caused more damage than repair and has zero professionalism or integrity. Avoid them at all costs.

Have to say I'm a little disappointed. I had a 1 pm appointment, checked in for 4 new tires. I…read moresat down and waited patiently several people had come in after me and got oil changes scanners checked. After being there about 1 hour and 15 minutes my wife called and said she was ready and how long it was going to take. All the desk people were busy so I walked outside to see how far my car was so I could let my wife know. To my surprise it was parked same spot I had parked when I had got there. So I asked for my keys and left. No apology or anything. I hope they get it figured out. Update: They called back and apologized and I should of communicated more as well but they got my car right in and are doing the tires as we speak. I just wanted to say thank you for the professionalism. When you open a new company there are growing pains. I apologize for my part of not communicating and they took responsibility for there part. I will definitely be back

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.

A bit expensive, but you can trust them with your vehicle, and anything (valuables) that you have…read moreleft in your vehicle. They don't try to get you with unnecessary repairs. This is a good family business.

We were on vacation, low tire pressures from our rental truck. The dealer offered us tools to…read moreevaluate the tire. Very honest and respectful