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    Verde Roadside

    5.0 (1 review)
    Open 6:00 am - 11:45 pm
    Updated over 3 months ago

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    5 years ago

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    Northern Arizona Roadside - Our burnt bearings

    Northern Arizona Roadside

    (20 reviews)

    My family & I were traveling from California to the Rocky Mountains of CO when passing through…read moreFlagstaff my trailer brakes went out on my 20K 5th-wheel trailer. We were fortunate to find Nick & he came right over. In the parking lot of a hotel he properly repaired all of our brakes. Nick not only did the job right but he genuinely cares about his customers. That is not a common thing in todays times. As a business owner myself I appreciate his genuine character. If you are ever in need of roadside service in Northern AZ, you will not go wrong with Nick. Thanks Nick! Happy Camper!

    A lot of what you wrote in response was very inaccurate including travel times and my…read moreaxel/spindle/threads being bad. You took advantage of me before the holidays and that's all I want people to know. I wasn't going to respond to your response on Yelp but the fact that it's now been over a month and you still refuse to send me a detailed invoice and the fact Nick decided to immediately text me after my initial review threatening legal action and bringing up my military service which is completely unrelated says all without me saying anything further. I gave your company over a month now to send me an invoice and I would have ignored Nicks unprofessional, unprovoked threats, and belittlement over my military service but I can't look past it any further. Here are screenshots of what he texted me immediately after my first review, something I believe everyone will want to see before doing business with your company. For everyone seeing this I spent many years in the Army and I'm a combat veteran so I'm not sure why Nick decided this was relevant to text me when all I was asking was for an invoice so I know why I was charged such an obscene amount. If the invoice looked correct I would have deleted my initial review and went my way but I know that wouldn't have happened which is exactly why he still refuses to send it, something I'm owed as a consumer. I will be disputing $350 of the $946.49 charged to me and will be contacting the BBB over the unprofessional texts that were very unnecessary and unprofessional. These screenshots say a lot about Nick and your company's character.

    Verde Roadside - roadsideassist - Updated May 2026

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