Nick and his wife are amazing, super friendly and responsive. We broke a leaf spring on our trailer…read moreas we were coming through Flagstaff. Nick was very communicative with time frame to reach us and replace the leaf spring. We are back on the road!

A lot of what you wrote in response was very inaccurate including travel times and my…read moreaxel/spindle/threads being bad. You took advantage of me before the holidays and that's all I want people to know. I wasn't going to respond to your response on Yelp but the fact that it's now been over a month and you still refuse to send me a detailed invoice and the fact Nick decided to immediately text me after my initial review threatening legal action and bringing up my military service which is completely unrelated says all without me saying anything further. I gave your company over a month now to send me an invoice and I would have ignored Nicks unprofessional, unprovoked threats, and belittlement over my military service but I can't look past it any further. Here are screenshots of what he texted me immediately after my first review, something I believe everyone will want to see before doing business with your company. For everyone seeing this I spent many years in the Army and I'm a combat veteran so I'm not sure why Nick decided this was relevant to text me when all I was asking was for an invoice so I know why I was charged such an obscene amount. If the invoice looked correct I would have deleted my initial review and went my way but I know that wouldn't have happened which is exactly why he still refuses to send it, something I'm owed as a consumer. I will be disputing $350 of the $946.49 charged to me and will be contacting the BBB over the unprofessional texts that were very unnecessary and unprofessional. These screenshots say a lot about Nick and your company's character.

My vehicle was picked up after am accident and the last thing did before left was close the bed…read morecover because it was raining. Well 2 days later came to tow company lot to sign paper work for insurance and pick up personal property and we realized the bed cover was gone.

I got a very rude card in my car about where i was parked. Unfortunetly, i have to park in a very…read morelimited parking area. I was allowed to park by the company in a certain area when I can't find parking. I got a card while parked in the spot I was given permission to park, which this Alpha Towniby company doesn't even own. Before they place these notes on cars they need to make sure it's actually on their property.

We just drove a rental car into Red Rock Auto Center for an engine oil light during a vacation. On…read morethe spot, they just had me pull into a bay, check the oil level and refill a quart that was short, I insisted they charge me but they declined. Even made up a receipt for our time and gave a balance of zero! Too kind, very rare these days, and we're so grateful to the Red Rock Auto Center team.

No, I do not recommend this shop. No I will not be returning…read more I made my appt a week in advance. I was a repeat customer. Matthew quoted me a 2 hour window for repairs to be completed. Except when I dropped my car off at 10am, they didn't tell me that they didn't even have the parts to do the job. I left on foot and when I walked back to the shop at noon to pick up my car, that's when Matthew told me they didn't even have parts yet. I was then told the parts wouldn't be in until 2. When I called at 3 and they still hadn't arrived, I requested my car back. As soon as I told them I was on my way to get my car, the parts magically arrived. When I asked Matthew why he waited until That Morning to order parts, when the appt was made a full week before, I got 2 answers: "because everyone showed them in stock" and "I have to pay for those parts when I order them". I'm confused, if they required a deposit to pre-order ball joints, they should have told me when I made the appointment. So, a 2 hr repair turned into 71/2 hours. They absolutely should have told me at 10am that the parts weren't there, and they could not possibly complete the repairs in the quoted time, so I could then have made an informed decision to reschedule my appt for when the parts were actually on site. They really dropped the ball. The only reason I gave them 2 stars is because they did, in fact, complete the agreed upon repairs to my car- I think. Competently, I hope. Time will tell. Oh, and to add insult to injury, my car smelled like cigarette smoke and there were 2 big black fingerprints on the inside of the driver's door.

We drove over something south of Flagstaff on I 17 which caused a tire to immediately deflate…read more Our roadside assistance coverage sent Verde Roadside to assist us. Due to the distance involved it took the projected hour to get to us, but what a relief when Dan pulled up. He was very courteous and efficient in changing out the damaged tire, and was very conscientious about informing us of the limitations of the 'donut' tire we had to use to get to our destination. Thanks again, Dan!

From the owner: We are a "Light Service" Company. We will come out and jump…read morestart your car, change your battery, change your flat tire and repair it if possible, We will unlock your car with your keys inside, We will bring you gas if you run out. We charge fair prices and we specialize in getting you back on the road and on your way.

They are always great. Trustworthy and competent. They flushed my brake fluid a replaced a leaking…read morebrake hose.

My car started making a weird noise after hitting a rock on my vacation in Sedona. I did not have…read moreany appointment, but I decided to take it in to a shop just to help them take a look at my car before driving home. Everybody at Mike's alignent and muffler service was so friendly and nice. They were very transparent with the cost and what needed to be done. They are very trustworthy and answered every question I had very thoroughly. They squeeze me in and fix my car within an hours. The owner was very kind that he gave me a ride to a hiking trail so I could proceed with my hiking plans instead of waiting around for hours in their office. Their service was exceptional. I wish they had one of their shops back home.

Amazing service and help! Our car needed a tow from a forest service road and they were here within…read more45 minutes. I strongly recommend this company!

Thanking our LUCKY stars Lucky was near by to help us out of a snowy mess. He is a towing wizard…read more He arrived quickly off a snowy dirt road and had us out of there in a blink! If you are ever stuck in the snow, give him a call!

Drivers can't follow simple instructions when dropping off a non-running vehicle. Vehicles…read morerepeatedly dropped is inconvenient spots where they are in the way rather than in the designated lot

Flagstaff Towing is a predatory scam. They towed my car from the spot I paid $100/month…read morefor--because I parked slightly angled to avoid a mountain of snow my complex failed to remove. FYI: Landlords are legally required to maintain safe, accessible parking--they didn't. Instead, they had me towed... walking distance away. Then Flagstaff Towing demanded $300 in cash only, refusing card--which is illegal under AZ law (ARS § 28-4847). The photos they took of my car show the snow hazard. They ignored that and held my car hostage. This is predatory and unlawful. If this happened to you too, file a complaint with the Arizona Attorney General.

We had Nathan come out to our home in Clarkdale to rekey all of our locks, and I couldn't be…read morehappier with the experience. We really wanted to keep the original brass hardware on the house, and instead of trying to sell us on replacing everything, he preserved as much of it as possible while still getting everything working the way it should. Our old house was being a little finicky about letting us inside, and with six exterior doors plus an interior lock we wanted added, it wasn't exactly a small job. Nathan showed up right on time, worked quickly, and had great suggestions for some future door upgrades. The quality of the work was excellent, the price was fair, and everything works so much better now. We also really appreciated him making the drive out to Clarkdale. If you're looking for an honest, knowledgeable locksmith who takes pride in his work, I'd absolutely recommend ACE C&R Solutions!!

Quality work for a decent price... No one else could cut a Mercedes Key for me, Nathan did and he…read morealso provided me with a Brand new fob. I called every dealer from Prescott to Phoenix and they all said the only one whop could cut and program a fob was the dealer . I'm here to say Nathan can an did cut a key and progrsamed sa fob for me!