What a fantastic experience! Based upon a neighbor's recommendation, I took my vehicle to Integrity when I needed brakes. They did a thorough inspection of the whole vehicle and realized that my battery was almost shot. They also knew that based upon the sticker on the battery; it was still under warranty. So, after asking my permission to do so, they contacted the local parts store where the battery had been purchased (yay for stickers that last!) and arranged for a new battery to be delivered to their shop and took care of a problem which I didn't even know I had! Now that's service!!!! read more

Our windshield washer pump went out so we ordered an aftermarket pump that was mislabeled to wash the front windshield while the rear windshield wipers ran and vice versa. My husband jacked up the car again, and changed the hoses in our 100+ degree heat in Phoenix. When he put it all back together, we could hear the pump trying to work, but no wiper fluid. He said he was done, so I called Integrity in Camp Verde and made an appointment. The technician looked under the car and saw a loose connector. After he pushed the connection together the system worked. When I went to pick up the car, there was no charge. We have taken our cars to them before, and have always been pleased. They could easily have taken advantage of us with this repair. They did not. Integrity appears to be more than just a name with them. read more

These folks are fast, thorough, and effective, even working on diesel pickups like mine!

I was visiting Camp Verde with a group of gals and staying nearby with our horses to enjoy three days of trail riding when suddenly on the second day my truck's temp gauge was off the charts! I called Integrity and spoke to Kayla who immediately came to my rescue by saying, "Bring your truck down here, we're only 9 miles away, drive slow and safe and we'll figure this out!!" The next day I had my truck back and the problem was resolved. I am SO appreciative for everyone at Integrity who out me and the three horses o was hauling back on the road safe and sound! read more

Integrity identified issues that other shops had neglected to address. They also prioritized the issues by severity of need to fix or can postpone. Wonderful customer service!! read more

Amazing service. Stopped here because I had a check engine light on an a misfiring engine. Turns out, one of my fuel injectors was loose. Got it tightened down and made it home smoothly. Didn't even charge me. Wish this place was closer to me! You can tell these are honest people. read more

Customer BEWARE!!! :-( NEVER give this con shop your business..IF you want lies about how much it cost AND then more lies that they "fixed" your car-THIS is your shop. No work they have done for us EVER worked. They will screw your car up and then charge you even more to "screw" it up again. read more

NO INTEGRITY!!! They will Rip you off! I brought a vehicle in which needed a hole in the radiator and a few hoses replaced and they wanted to charge me over $3,000! I even told them I was a veteran and they would not even offer any discounts for veterans. I don't trust them at all! They charge way too much money for their services and don't even offer any help to their community! Their name is a lie. read more

These guys rock! Super honest, fairly priced and always seem to get me an appointment in a reasonable amount of time. My new favorite auto repair shop read more

"A wonderful young man, named Jacoby, helped us fix our tail light. We told him our problem and he took care of it. Thank you so much!" -my grandmother read more

Brandon at Integrity was very empathetic to our situation and understanding, but was unable to assist at the time of our call due to having an extended time of service of about two weeks. read more

To say Brandon and his team live up to their "Integrity" name is an understatement. I have been too and worked with many repair shops in the past and Brandon and his team have been, hands down, some of the best people to work with. I felt so confident in Brandon's honesty, knowledge, and genuine integrity, that when it came to needing a full engine rebuild/swap, I felt that his team had the capacity to do the job and do it right, with no BS! Here's my story: I was heading up to Happy Jack Arizona and as I was heading up the mountain out of camp verde on the 260 I had a radiator hose bust loose and my truck started to overheat. I immediately turned around and coasted back down the mountain to find the nearest repair shop. Brandon's shop happened to be right at the base of the mountain. I called the shop and was told that they were booked out 5 weeks, but that if it was just the hose, they would see what they could do to fit me in and get me back on the road and back up to our family trip. Within about 2-3 hours, partially waiting for the part to arrive, Brandon had me back on the road. Unfortunately, this is not where the story ends...after making it about 2 miles past where the radiator hose broke initially, the truck started to overheat again, this time, it got hotter and I had to pull over in fear of overheating. This time, the radiator overflow reservoir cracked and leaked all coolant out(keep in mind, the truck is a 2002), so no fault of Brandon's or his teams, the parts just happened to be old and brittle due to the Phoenix heat and the pressure on the parts going up the mountain caused them to fail. This time, I decided to not risk it and have it towed back down. After 2 hours on the phone with my insurance company standing on top of a mountain trying to get service and cutting out, and the insurance company not being able to locate me, I called Brandon to see if he knew anyone in the verde valley for a tow. He did, I called them(Alpha Towing), and they were there within 45 minutes. I decided to leave the truck with Brandon for the weekend since I knew he already took the time to go out of his way the first time to get me back on the road and didn't want to be more of burden, but allow him the weekend to look it over and replace the reservoir. On Saturday, Brandon called me with the unfortunate news that the truck most likely got too hot and the head gaskets were blown and maybe more engine damage but they wouldn't know until breaking it down. Since then, I had called around to a few shops to get quotes which were adding up to about the same that Brandon had quoted me, even from a friend at a shop in Phoenix that was "giving me a deal". In my interactions with Brandon from day one I knew that he was more knowledgeable about diesel motors than most mechanic shops I've dealt with in the past. With this being a big job running anywhere from $4k-12k and rebuilding/swapping the motor, I wanted to make sure I had the right person/team for the Job. Even though I had never met Brandon prior to this interaction, I felt 100% confident that he was the right person for the job and wasn't looking for a money grab or quick fix, and wanted to make sure the job was done right. In the end, I decided to give Brandon the opportunity, knowing he was backed up 5 weeks already, but feeling like it was worth the wait to have someone with the knowledge and integrity to do what was right and do the job right, with no games or BS. My truck is still up with Brandon waiting for the new motor as I type. I will write a follow up, update review once the job is complete, but felt like I'd be doing anyone with auto needs a disservice if I didn't recommend Brandon and his team! If you are ever in the Camp Verde area and need ANY auto work done, Brandon and his team at Integrity Auto Techs is undeniably the ONLY place to go! read more

Jessie at front desk was personable and helpful. On vacation near Camp Verde. I had a rental car. My check tire light came on so I looked up where to go and reviews for Integrity were favorable. Brandon and his staff fixed the tire and I was back on my way. read more

These folks are awesome! Went above and beyond on a day they needed to close early. They stayed open late to get me back on the road again with sound auto advice. read more

There was a horrible racket coming from the right front area of my car. I took it to a dealer and they said I needed new brakes to the tune of over $600. I said no thank you. I went to the dealer where I purchased my tires and they put it up on the rack and down very quickly and said the noise would go away in a couple of days and I did not need new brakes. I took it to INTEGRITY and he spent much time looking, listening (with a stethoscope) and said it was a bearing and that I did need rear brakes. Because of their professionalism, and the fact they took the time to explain it all to me, and the estimate (which turrned out to be the price) seemed fair, I asked them to fix horrible noise coming from my car. I would unashamedly recommend INTEGRITY to anyone for all of your car needs. read more

Was on Route 17 driving from Phoenix to Grand Canyon and all of a sudden the car started shaking controllably every time I tapped the brakes going down the steep, winding roads. We slowly got off on the nearest exit bringing us into the beautiful town of Camp Verde, AZ. I jumped on maps and found Integrity Auto Techs 7 minutes down the road. We pulled up and the guys there were super cool, patient and informative. They pulled out car in within minutes of walking inside. They listened to my concerns, found the issue and ordered the parts within 10-12 minutes. They told me what needed to be fixed immediately and also what I could to fix at another time. Finding an honest & trustworthy can be hard to find these days. They replaced my front brake pads & rotors and for a decent and fair price where I didn't even have to hesitate. Got us out of their and back on the road within an hour and a half. HIGHLY RECOMMEND. read more

Broke down and was towed to this shop around 10 pm on a Saturday. Brandon was already helping another car when I called around 9 pm, and stayed there until I arrived. He diagnosed my car quickly and was remorseful to have to deliver bad news about my transmission. I'm so thankful that he stayed open for me. He even made sure I made it home safe with a text the next day. read more

Brandon is the best! I had a wheel bearing go out in Cottonwood. Called every shop in a 30 mile radius and NO ONE could get me in for at least 2 weeks. While stuck on the side of 260 between Cottonwood and Camp Verde waiting for AAA to tow my truck, Brandon returns my call and says he can fix it THAT AFTERNOON! Say whaaaaaa????? So I had my truck towed to Integrity, they started on it right away and in less than an hour it was fixed and for a very affordable cost. He showed me how bad the wheel bearing was and inspected the other side, as they commonly wear out at about the same time. He is extremely honest with what needs to be done and when, and I love how he is teaching some younger high school kids the basics of auto repair. Way to go! Not going anywhere else from now on. You guys are the best! So impressed with your professionalism and thankful you got me back on the road when no one else could. Y'all rock! read more

Went out of their way to help us. We ran into car trouble on a Sunday near Camp Verde and were happy to find this shop open. We were pleasantly surprised how honest, helpful and full of integrity Brandon and Carlos were. Helped us keep busy while helping to repair our vehicle and get back in the road home and they were very nice as well! read more

I was on a trip to go camping and my car broke down 6 miles from Camp Verde. I'm from California so essentially felt like I was in the middle of nowhere, after business hours, with very little options. We decided to tow it to integrity auto based on the positive review and he seriously was the biggest life saver! Not only did he offer to come in at 8pm to look at the car (we refused and said we were okay to wait until the morning) he also recommended a helpful/accommodating hotel, picked us up from the hotel in his own car when the work was done, and was extremely fair and honest in a situation where I felt it could be really easy to take advantage of someone who is stranded and knows very little about cars. Long story short my car had a total system failure and after he installed a new starter and battery, he diagnosed that it needed a new engine. He took the time to explain all of the options to me and write out a quote. I ended up having it towed to the dealership as they were able to make the engine fit under warranty, but if it didn't I would have definitely stuck with Integrity auto. 100% trust and recommend. Oh, he also drove us to the dealership to wait for the car to be towed since we wouldn't be allowed to ride in the Cab of the tow truck due to covid, such an awesome guy. read more