Our windshield washer pump went out so we ordered an aftermarket pump that was mislabeled to wash…read morethe front windshield while the rear windshield wipers ran and vice versa. My husband jacked up the car again, and changed the hoses in our 100+ degree heat in Phoenix. When he put it all back together, we could hear the pump trying to work, but no wiper fluid. He said he was done, so I called Integrity in Camp Verde and made an appointment. The technician looked under the car and saw a loose connector. After he pushed the connection together the system worked. When I went to pick up the car, there was no charge. We have taken our cars to them before, and have always been pleased. They could easily have taken advantage of us with this repair. They did not. Integrity appears to be more than just a name with them.

What a fantastic experience! Based upon a neighbor's recommendation, I took my vehicle to…read moreIntegrity when I needed brakes. They did a thorough inspection of the whole vehicle and realized that my battery was almost shot. They also knew that based upon the sticker on the battery; it was still under warranty. So, after asking my permission to do so, they contacted the local parts store where the battery had been purchased (yay for stickers that last!) and arranged for a new battery to be delivered to their shop and took care of a problem which I didn't even know I had! Now that's service!!!!

Don and his staff are a great company to work with. I took my Jeep renegade in to get my tire…read morepatched after having a slow leak while coming up from Phoenix. The team patched the leak, no problem, and sent me on my way. Come to find out they misplaced my tire lock and I was unable to get work done, tire rotation, on my vehicle until I found a tire lock key. Don was more than accommodating knowing this mistake and wanted to do right by me. He ordered a new key lock and called as soon it was delivered. Now my tires are rotated and my Key Lock is safe in its home. All is right in the world thanks to Don and his team. You have acquired customers for life. Thank You. Jake and Amanda

I got a random puncture in my tire and this was the closest tire shop to me. I showed up with no…read moreappointment and they took care of me right away and got me out the door quicker than I expected. Good job team! Only $27 to fix my flat tire, seems like a great value to me, I was expecting it to be more! Thanks!

Thank you Allan and team for taking care of us right before closing time. We had a busted window…read moremotor in our F150 and you at least got the window to close so our doggies and us wouldn't roast on the way back to Phoenix We also found out all the wonderful work you do for rescuing Dogs Love that!!! God Bless you From the Pet Friendly Realtor Bob & Maria Nelson

We were on a roadtrip in our VW Vanagon and something happened with the bearing for the clutch…read more Forgive me, I'm not a mechanic, but that's not the point. We called them from 2 miles away and they told us to bring it in. With my husband there explaining, and our regular mechanic on the phone, they fixed the issue and got us safely on our way. With a 1 yr old baby and all of our stuff packed, I was worried about having to stay somewhere, not having access to our stuff, and so on, but they got us going again and I am forever thankful that they fit us in. They were are very nice and so accommodating!

I highly recommend Carter's Handyman Service. They were prompt, efficient, courteous, and their…read moreprice was the lowest out there.

From the owner: I'm a straight shooter no game playing I'll do it right the first time I garintee all my work that…read moreI do I've done it all and I'll work with ya if you tight on funds definitely worth calling carter's handyman services

I am so glad I called Crazy Country Boys! I called several places and they didn't have anyone…read moreavailable or they were extremely expensive. DAkota showed up and diagnosed the problem quickly. She was able to locate the part and get my truck up and running within a few hours. The price was reasonable as well. I am very appreciative of Dakota and Crazy country boys for getting my truck up and running!

I definitely recommend this company for your vehicle needs. I needed something on my car fixed and…read moreJim (the owner) came to me himself and had my car ready to go very quick! Awesome service! Thanks Jim!

In mid-September 2017, my wife & I embarked on our first extended truck camper trip in the used…read more2009 Ford F350 Super Duty we had purchased the year before. The first day out from southern California, about an hour north of Phoenix, the truck broke down. We were towed to Jones Ford Verde Valley, arriving after the dealership had closed, but they kindly allowed us to stay in their parking lot overnight. Their kindness & "family-like" attention continued. While the diagnostic work was being done, they transported us so we could get some breakfast & pick up a few supplies. The bad news of a very expensive repair & a week's time to complete was softened by the efforts of so many to help us in any way they could, from careful & complete explanations of the work to be done, to transportation to secure a motel room, to assistance with a car rental at the dealership's discount, to help transferring gear from the camper to the rental so we could explore the area while awaiting the repairs. We had every confidence in the work completed by certified master technicians, plus there is a two-year warranty. We left to complete our camping trip feeling like we were leaving new-found friends. We highly recommend Jones Ford Verde Valley!! Tom R.

I am big on customer service. None of the service employees seemed happy or even like they wanted…read moreto help look at something super small issue on my car when I had an appointment. (Automatic start on a new 2020 f150) 2 men worked on my car, both were very informal and didn't answer questions when asked. I am much more used to helpful employees with good attitudes that like their jobs I guess. Front desk guy at service, I asked a simple question and responded in a rude tone and wasn't helpful at all. Maybe it's because we had a morning appointment. I wasn't at all impressed with the customer service or level of help I received. Hire some people that actually want to help and have a good attitude while doing it.

Had Korey at The Rod Shop spray my entire 2008 Toyota FJ Cruiser with a bed liner material called…read moreMonstaliner. The color I chose was called Dirt Bag which is a "Flat Dark Earth". The project turned out AMAZING and Korey did a fantastic job. Totally satisfied and very impressed with his attention to detail and professionalism. His shop and skills are well worth your time and money!!!

I took a day trip to Prescott and My car was making a screeching noise when i got up there, so I…read moretook it into them before heading back down the hill. Korey was extremely helpful, he replaced some belts, serviced the engine (I was way overdue anyway for an oil change) and took the time to even detail the interior for me. ( I am a mom of 2 so you could imagine what the back seat might look like). The service was fast too which was a major plus. I would highly recommend them to anyone needing car services.

Jerry was awesome, he won't rip you off, he very knowledgeable and knows what really needs to be…read morefixed and won't up your price with unnecessary parts. He will be my personal mechanic for now on. I have a few more jobs for him. I picked his brain and he had the right answers. I recommend Raal's Roaming Wrench.

Highly recommend!! Jerry was awesome. He arrived right on time, explained what was wrong, helped me…read morefind the right part when the one I got didn't fit. No hidden charges or surprises. And he came to me so I didn't have to sit in a boring waiting room. Definitely ask for Jerry if your car has any issue.

On the date of the incident, we requested a AAA tow after our vehicle became disabled in Camp…read moreVerde, Arizona, several hours from our home. The tow truck driver failed to introduce himself and ignored clear instructions that our vehicle could not be started because the serpentine belt had been removed. Throughout the tow, the driver acted carelessly and unprofessionally. One of the straps securing our vehicle came loose during transport. He locked our keys inside the vehicle and used an inflatable wedge and long-reach tool to unlock it. While unloading the vehicle, he mishandled it, causing it to fall out of the tow sling and strike the transmission and undercarriage components. Despite being told multiple times not to start the vehicle, he repeatedly attempted to do so and revved the engine. The vehicle sustained visible damage to the transfer case, transmission, and other undercarriage components. The driver then required my husband to assist in moving the vehicle, left it unattended in a parking lot, and argued with us when we raised concerns about the damage. He also operated the tow truck unsafely, driving at excessive speeds while using his phone and transporting customers. Upon delivery, the driver parked the vehicle improperly, became verbally confrontational, refused to assist in positioning the vehicle, and told my husband, "Fuck you, have her do it," before leaving. Tasks that should have been performed as part of the towing service were instead left to paying customers. After the incident, a mechanic determined the engine was knocking and the oil appeared burnt, neither of which were issues prior to the tow. The damage was consistent with the driver's repeated attempts to start and operate the vehicle despite being expressly instructed not to do so. Tri-City ultimately agreed to purchase the vehicle for $2,200 to settle the damage claim. However, the company again sent the same driver to retrieve the vehicle. He arrived hours earlier than scheduled, allowed his dogs to defecate in our yard, took possession of the vehicle and title documents, and left without providing payment or explaining the process. After multiple calls and emails, we learned the company paid only the lienholder's portion of the settlement, leaving us owed $70.22. Despite being told a supervisor would resolve the matter, we have received no further communication. From the initial tow through the settlement process, Tri-City's conduct was negligent and unprofessional. The driver's actions caused significant damage to our vehicle, created safety concerns during transport, and resulted in an unacceptable claims and settlement experience.

This was the worst most unprofessional business I have ever encountered. I was given a quote for…read more$540 cash and told to bring exact change. Upon arrival I'm told it's $580 cash or $670 card! I brought exact change!!! Then had to wait another 45 minutes for the company to bring a tow truck in order to access my vehicle that's blocked in. I made an appointment, why was my vehicle not accessible?