Holy cow they're efficient here…read more I had an appointment at 10:10am on a Thursday and it was my first time there. I checked in at the self serve kiosk at 10 and there was an option to get text messages if you don't want to wait inside which I opted for. I stepped outside to wait in my car and two mins later I got a text saying "Please enter our service center and have a seat, you will be called soon. No need to check in again when you get inside." Omg I thought it was just it acknowledging that I had checked in so I didn't go inside. I kept checking my phone for another text and by 10:30 I was like maybeeeee that was theee text? I stepped inside and sure enough, it was. I didn't realize it until the tech who drew my blood had said it was sent out at 10:02 and tbh I was so embarrassed that I thought it wasn't the right text that I played it off like it didn't go through. 0: I know I'm terrible but I just want to give this place the kudos it deserves! Tanisha was my tech and she was so friendly and efficient. I was in and out so quickly! My experience with quest in the past wasn't the greatest but I can tell she cares about the people she sees and I was very grateful to have had her encounter. Def recommend this location!

This location has the rudest office staff! Unwilling to help elderly patients with the digital sign…read morein processes.

So, I fasted for my blood draw and then I overslept missing my scheduled appointment. I took a…read morechance and walked in, only 2 of us were waiting. The lady at front counter was very polite and tidy in her appearance. It turns out she would be the one to draw my blood. Her name was KARLA and she was one of the best phlebotomist that have ever drawn my blood. She engaged me in conversation and that distracted me. Before, I knew it she was done. I got to my truck ripped open my box of chocolate covered raisins when my phone rang. It was Karla advising they missed one test! Argh ! Too late I was halfway thru my box. I returned on Friday and had a completely different experience. The lady at front counter was nice enough. But, she looked very messy, her hair was raggedy ann red. She kept making weird faces. I waited at least an hour, the man who drew my blood was ok. He wasn't as gentle as Karla. I bruised from his draw. So, my suggestion is to go when KARLAS working shes the best!

If I could give this facility no stars. I would. My doctor ordered fully panel bloodwork and 2…read morestool tests. I went to this location, and the older male phlebotomist drew my blood. I had to lift my arm out of my one sleeve so he could draw my blood. Then he gave me the instructions for the 2 stool samples. One had to be refrigerated. I took the 2 tests back the next day. He asked if I had the paperwork. He had already made a copy of the order, so I thought that was odd. I ran back home and picked up the paperwork. The facility closed at 2:00, so when I walked back into the facility, it was 2:00. I made the comment that I was glad that I made it on time. The phlebotomist said, "Well, you showed me one of your breasts, so I waited for you. I was so shocked that I didn't know what to say. I had an appointment with a gastrointestinal doctor the following week. He looked up the results of the 2 stool samples. He stated they weren't there. I went back to Labcorp, and the lady at the front desk had no idea. She told me to call the corporate office. That was a joke. I called, and the customer service rep had no idea where they were. She actually told me to come back in and redo the tests. I told her that the tests had to be done at home. Really?? I made 4 phone calls to Labcorp and finally spoke to an actual person. I asked to speak to a supervisor. He left me on hold for a long time, then finally took the information. A supervisor did call me back, and I explained the problems. He told me that it was probably lost. How would it get lost since I gave it to the phlebotomist? The supervisor told me that he would call me back. He never did. Is this the way for a facility yo operate? I would never go back there. The phlebotomist was unprofessional, and they lost 2 of my tests. Those tests were very important.

Service is generally very quick and efficient. I normally walk in without an appointment and am in…read moreand out within 10-15 minutes. Parking is easy since it's located in a huge strip mall. The lab techs are always very professional and friendly. I've been here dozens of times it's always an easy check-in process. Getting bloodwork drawn is swift as they make it as quick and painless as possible. *Note: They will moving to a brand new location 5/18

They have moved to this location. I used to go to the one on Francisquito. This New location is…read morenice and clean and waiting room is bigger. Staff is still great and very friendly. Receptionist has always been very nice, fast and friendly. Much bigger office. Quality of service is still great!

Came here early in the morning without an appointment and was seen within 20 minutes. I'm sure it…read moregets busy as the day progresses so I highly recommend that you make an appointment. Check-in is easy with a kiosk. If it's hard, the very friendly staff will help. Talk about service with a smile! Plenty of parking. Facility is located downstairs and is accessible by stairs or elevator.

This place is depressing. Nobody smiles or has any manners or compassion for people with serious…read moreissues. Hurry up and wait attitude. How hard is it to smile? Sad that society has grown cold. Wouldn't recommend.

Everyone was so friendly and helpful! You can tell they really know what they're doing and care…read moreabout their customers.

Great customer service and very accommodating! Safe hire is fast, easy and simple. I would…read morerecommend safe hire for anyone needing drug testing or physicals.

Very easy process…read more I wanted an independent lab test from the one my employer is using to be sure a false positive didn't keep me from a great job opportunity. Most other labs said I needed a dr referral but the owner IS the referral so it made that much easier. He responded fast, and was able to get me in the next day no problem, I was in and out in 10-15min. He offers an instant result there or he can have the lab test it and results are expected back in roughly 3 days. He let me know as soon as the results were in and made the entire process super easy. Highly recommend.

I own a trucking company and employee about 10-12 company drivers. We've been hiring more drivers…read morelately and Ive been sending all of my drivers to Fastrak to do their drug test. Great and EASY team to work with. I have all of my Company Drivers drug tested here. They're great and help keep my drivers and company in compliance with DOT & Clearinghouse. I just let Fastrak team know I need a driver tested and they take care of the rest making it easier for me to focus on running my business. HIGHLY recommend for employers or transportation/trucking fleet owners. Their staff made it easy for my drivers to do the drug test and leave. I have the results within an hour for random drug tests and next day for DOT drug tests. By far the fastest & easier drug testing center we've worked with with a VERY FAIR service charge.

First time ever going to a blood draw poked twice. I did…read morewarn the nurse my vein is thin and tricky seems she didn't take note to me. This is the result I get. First poke on the left arm the nurse was not successful she poke my either tendon or muscle because there was no blood coming out. Second poke you can see my big bruise arm, she use the fine needle but she was not careful so one point the needle was 90 degrees which it cause the bruise. Sadly this is the closest lab my insurance would take and other than that make appointment beat the waiting in line. The wait room is filled with patients it's crazy. Also if your vein is like my thin and it moves. Tell the nurse using fine needles.

Quest is a great alternative to getting your labs done if your doctors are located far away…read more The phlebotomists here are very nice. It is a big laboratory now, however I was frustrated with the new check-in-system, make sure you have your driver's license and insurance on hand as you will need to scan each one of them and time runs out during check-in if you have to get it from your purse. It is also hard to get appointment times, if you have an emergency lab that needs to be done within a few days and before a specific time in the morning, it is very difficult to schedule an appointment.