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    Quest Diagnostics

    3.0 (12 reviews)
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    2 months ago

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    8 months ago

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    4 months ago

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    1 month ago

    long wait times with appointments even to just drop off items. I remember when Quest was a good place to go to But no longer

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    6 months ago

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    6 months ago

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    3 months ago

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    10 months ago

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    8 months ago

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    1 year ago

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    1 year ago

    Tanisha is very good drawing your blood my veins are hard to hit but not with her. She's the best thank you again. I'll see you soon.

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    1 year ago

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    Quest Diagnostics - Waiting are and self check-in kiosks.

    Quest Diagnostics

    (109 reviews)

    First time ever going to a blood draw poked twice. I did…read morewarn the nurse my vein is thin and tricky seems she didn't take note to me. This is the result I get. First poke on the left arm the nurse was not successful she poke my either tendon or muscle because there was no blood coming out. Second poke you can see my big bruise arm, she use the fine needle but she was not careful so one point the needle was 90 degrees which it cause the bruise. Sadly this is the closest lab my insurance would take and other than that make appointment beat the waiting in line. The wait room is filled with patients it's crazy. Also if your vein is like my thin and it moves. Tell the nurse using fine needles.

    checked in without an appointment, fully understanding there would be a wait. The system clearly…read morestated an estimated wait time of 30-60 minutes. Unfortunately, I ended up waiting nearly two hours with no clear communication or accountability. During this time, I watched multiple patients--also without appointments--be seen and leave while I remained in the waiting room. Every person who was there when I arrived had already been seen and cleared out. Concerned that I may have been missed, I approached the front desk and was told they were "short staffed" and that patients had been waiting since 7 a.m. Respectfully, that explanation did not align with what was happening in real time. After almost two hours, I asked again for an ETA, explaining that I had been fasting and urgently needed to use the restroom. Sarah, the staff member I spoke with, said she could not provide an ETA and showed zero empathy or professionalism in her response. This is a healthcare setting. Delays can happen -- but poor communication, lack of compassion, and dismissive behavior should not. Sarah's demeanor and handling of the situation were unprofessional and unacceptable. The lack of empathy shown was honestly appalling. I will not be returning and would not recommend this location based on this experience.

    Star Health Medical - Star Health Medical Flyer

    Star Health Medical

    (188 reviews)

    Dr. Chang and the staff at Star Health Medical are highly professional and caring. As an undergrad,…read moreI had the opportunity to shadow Dr. Chang over the summer and witnessed his commitment toward his patients and his students. He is exceptionally knowledgeable, dissecting questions at different angles for his students/residents. He is also highly compassionate toward his patients. Whenever patients hesitate to take an annual scan out of fear, he would always encourage them to overcome their fear and inform them of the significance of regular screening. After my shadowing experience at SHM, I recommended Dr. Chang to my mom. As a first-gen immigrant, my mom has always been very anxious about seeing doctors in the US. But after her visit, she said Dr. Chang was very patient and informative. He insisted that my mom do a mammogram despite having done one back in China 6 months ago. The most recent mammogram reveals that there are suspicious masses! But thankfully, we were able to bring the situation under control due to early discovery. As a pre-med student, the shadowing experience was educational and encouraging. He is a fun and approachable guy and thoroughly answered all my questions about med school and application. As a family member to his patient, we are thankful for his professionalism and compassionate communication. I highly recommend Dr. Chang!

    Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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