The aesthetic of this chocolate and ice cream shop is unreal! Luxurious and beautiful is an understatement! When we came in the line was long however they got multiple staff sufficiently move the line along very quickly. We got ice cream and dark chocolates. There are seats available for us to eat inside the store . And since I notice most ice cream place have stains on their seats and tables , this place was beautiful & clean which was a bonus points for me. If you ever walk across the store in New York; You must stop into try their ice cream! Not a lot of places can execute authentic Matcha ice cream however their Matcha ice cream tastes very authentic & delicious! read more

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Pricy but memorable, Venchi gives luxury a whole new meaning with their gelato shop. They have a cute entrance with their ice cream figures. Service wise, they don't necessarily tell you how to order so you just have to figure it out but it's pretty self explanatory. They have so many different flavors, you definitely have to sample to figure out what you wanna walk out with. They also have chocolate. Pretty good place to get souvenirs for family. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

One spoonful and I was in heaven! The chocolate flavors were impeccable--rich, creamy, and absolutely delicious. The service wasn't the friendliest (that's why I gave it a four instead of five), but it definitely didn't take away from how incredible the ice cream was. read more

Venchi - Gelato, Small Size (16 oz / 1.0 lb.) 75% Chocoviar Crunchy Grains 75% Extra Dark Bar 2.75 oz 78g. - Chocolatiers & Shops Near Me - New York, New York

I'm a Venchi member and buy your chocolate regularly at different locations, but my experience at the 1796 Broadway location today was unacceptable. I arrived at around 10 a.m. The location was listed online as open 24 hours, but the employee wouldn't let me in and said it would open in an hour. When I told him I just wanted to buy chocolate, he said he would open the register if I spent more than $200. If I spent less, I would have to wait. Why should a customer's ability to shop depend on spending over $200? On top of that, he spoke to me very rudely. Please clarify this location's actual opening hours and address how customers are treated here. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

From the decor you can see from the outside, to the lighting and decor and displays on the inside to the gelato flavors, this is one of the best places I've been to!! Their gelato flavors go from simple to unique and different! I also love that you can add things to your cone for extra crunch! It is a bit spendy so be ready to spend some dough. There's also a display of beautiful slabs of chocolate! We didn't get to try those this time around. There isn't much seating so it would be best to go when it's less busy. I highly recommend this place if you're craving authentic gelato! read more

Is pricy but love the chocolate dipped cones and cups. The chocolate is so rich and great paired with a vanilla based gelato. The mago gelato was a bit syrupy but the raspberry was tart and refreshing. Delicious! The hazelnut was also good. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

I like this place a lot and it's fun to get gelato in the summer (or anytime, really) but wow the prices are very high. My husband went in for a hot chocolate on a cold night last week and it was almost $17. I was like, "Dude, we're going to go buy some Swiss Miss and make it at home!". Now of course Swiss Miss can't hold a candle to the rich chocolately deliciousness that is embodied in the Venchi hot chocolate, but be prepared for sticker shock if you try it. The staff members are all very friendly and they keep the lines moving so five stars to them! read more

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The gelato is very good and the seating area and restaurant as a whole is clean and quite nice but the gentleman who scoops out the gelato is surly and quite rude. For crying out loud, you're basically scooping ice cream, get over yourself. It's pricey but as I said it's pretty good so if you can deal with the rudeness, go for it. If you're not in the mood, I'd skip it. read more

Venchi - Today's special - Chocolatiers & Shops Near Me - New York, New York

New York was having a heat wave so of course everybody wanted ice cream. They will let you sample some flavours before you choose what you have. I try to pistachio one which was delicious. A few days later I had another one which was the panna cotta. Service was sweet and friendly. They have a small area at the front where you can eat your ice cream and watch the world pass by. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

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ok so the gelato was good, they have a lot of specialty chocolate options, but wow we were so scammed when ordering. no one explained the process to us, just rushed us through the long line - asked us what size we want and then immediately followed up with what flavor of cup lining and sprinkles to add in without mentioning that it was a $3 upcharge! so our two cups of gelato ended up being almost $30!!! if we had known it would have cost extra for the chocolate dip and hazelnuts inside the cup we absolutely would not have gotten that. not only that, but he didn't even get the order right and initially had raspberry filled cups - and didn't notice until I clarified that we had asked for hazelnut. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

Gelato is quite expensive. The tiramisu flavor was pretty good though. Service js ok. Aesthetic is pretty. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

Yummie in my tummy! Delicious rich creamy gelato. You can't go wrong here at Venchi. Whether it's the gelato or the coffee you're in for a treat! read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

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I just stumbled into this place after getting off the train. And on a hot summer day this place is the perfect spot. The ice cream was very smooth and decadent. While I didn't get any chocolate everything looked so yummy! read more

We got the pistachio gelato here with a freshly made chocolate cone. The gelato was delicious and not too sweet, which we really enjoyed. The fresh chocolate cone was also a nice touch and complemented the pistachio gelato really well. Overall, a tasty and satisfying treat! read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

Customers (especially tourists) beware! They over-charge you at this location by asking what you what spread flavor you want in the cup/cone but that's an add-on. You don't have to do it. When people ask if they have to get it, they say "it's included" but they're charging you an extra $3.70 on top of the gelato size that you want. read more

Venchi - Check the menu. You don't have to pick a gourmet or signature spread with your gelato order. - Chocolatiers & Shops Near Me - New York, New York

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Dropped in after an early dinner with a friend and picked up a small tiramisu, it was delicious. The customer service was great and the store was beautiful. read more

Venchi - Tiramisu - Chocolatiers & Shops Near Me - New York, New York

Only gelato/ice cream place which closes late in the area on the way to the 57th St train stations so happy about that. Need to order/pay first. I do have favorite flavors already like the Azteco (darkest chocolate), chocoviar and Mango Passionfruit. Wish they were consistent with the portions of gelato though, which depends on the staff member. One week I was satisfied, then the next week it was empty at the bottom of the cup. read more

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There's always a long line and I finally understand why. Their straciatella is to dieeee for. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

It was a warm Tuesday, and ice cream (or gelato in this case) sounded like a great idea. Though, I would eat ice cream anytime. There wasn't a line, and I was able to order quickly. I got a single scoop of the chocolate hazelnut flavor. It has a specialty name that I do not recall. It was excellent though. Service was pretty quick and friendly. I was then able to find a small table outside to enjoy my gelato. I would come back! read more

Venchi - small gelato - Chocolatiers & Shops Near Me - New York, New York

Chocolate and ice cream...what more could you ask for? The clean lines of the interior, spacious surroundings, comfortable discretely situated on the sides leads to inviting atmosphere. Ice cream on one side with a number of selections to be on either a cup or waffle cone. Waffle cones can be dipped in chocolate and sprinkles which is a treat. We opted for caramel vanilla and a version of birthday cake. The cream was so rich and smooth. Waffle very crunchy at every bite. Chocolate selections were displayed wall to wall and priced per pound if you wanted to try different selections. Pre-boxed was an option. Pre-packaged another option ranging from $16 dollars to $60. The service is very good with staff offering samples of chocolate or olive oil fudge. The draw to buy and spend more than you thought you would. Great place to get gifts. Definitely not cheap. However, very tasty! So it's worth it. read more

Venchi - Inside - Chocolatiers & Shops Near Me - New York, New York

Went here after going to Italian dinner for something sweet and did not disappoint. They have a number of different gelato's ice creams candies chocolates and the line was around the door. Waited for over 20 minutes. Wanted to go back the next day as well but anytime we went the line was constantly around the corner definitely worth it. Definitely packed and I see why must stop. Must go to especially if you got a sweet tooth. read more

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This was my first time visit Venchi, and I'm so happy I stopped by! I enjoyed a baby cup of vanilla ice cream and it was so delicious. We were greeted kindly and served quickly. No matter how cold it is outside, this is a must visit. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

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I WOULD GIVE THIS 0 STARS IF I COULD. After a long day, I just wanted to treat my self to some gelato. I ended up getting a large, which COMES with a waffle cone (instead of having to pay an extra charge like the other sizes). When I go up to order, they say the waffle machine is broken, which by itself is already slightly annoying. Then, I simply ask for a NORMAL cone on the side and they charge me an extra 2 dollars, even though they already owe me a $1.75 waffle cone. Although the gelato was good, this place is a scam. read more

I stopped in Venchi to grab a hot chocolate because I knew I'd be outside waiting for a while! I opted for the hazelnut hot chocolate ($8.50) which came with hazelnuts and whipped cream. Overall I'd really recommend! I love a hot chocolate that tastes strong, less milky and more chocolatey, and this one is the perfect balance, and with a taste of hazelnut which was a great complement. It wasn't too busy when I popped by around 3pm, and the staff members I talked to were all very kind and helpful. The inside was bright, clean, and had a pleasant atmosphere. I'll be stopping by again next time I'm craving a hot chocolate :) read more

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As usual, this Venchi location was packed! The staff did a great job moving things along. Was able to try a couple different flavors and settled on pistachio. While pretty expensive, their gelato is amazing. read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

I came to Venchi's to enjoy some gelato. It was standard to other Venchi's nearby, but service was quick. I got the Straciatella and Pistachio, and it was satisfying! read more

Venchi - Straciatella, Pistachio - Chocolatiers & Shops Near Me - New York, New York

this place is the set up is open airy .everything taste so good. I just got the regular for two favor for $8.25.. and a custom box to go. the service is friendly and nice. I recommend it if you're in this area for a nice sweet treat read more

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This was my first time at Venchi at the Columbus Circle location. I finished up a movie at the AMC and wanted a treat for dessert. There was a long line outside of Venchi so I decided to tag along. The staff comes up to you and takes your order so they can pay in advance. I decided to go for a two scoop gelato in a cup. There are several delicious flavors so make your choice quickly. I chose the tiramisu and hazelnut flavors. The scoops are a decent size. You can order it in a waffle cone with a hazelnut spread for an upcharge. The gelato was good. The tiramisu lacked flavor. I was expecting a strong espresso kick but sadly I didn't get much. The hazelnut was more flavorful than the tiramisu. Overall it was okay. The total came out to around $9 for everything. Very expensive for gelato in the city. However, it is a great treat for a warm summer day. read more

This may very well be the best ice cream I have ever had. A staff member recommended the pistachio. There are two types of the pistachio...one is traditional, the other had chips of pistachio and chocolate...this is the one you want. There was a well deserved line out the door. We will likely be back every day of our visit to NyC... calories be damned! read more

We had a very disappointing experience. My family and I were denied a single sample, which we were told was against policy, even though we saw other customers get samples before ordering. We felt we were treated unfairly and immediately left. If a "no samples" policy truly exists, the staff needs to be trained consistently to enforce it with all customers. It's a shame, as my parents had great experiences here in the past, but the inconsistent customer service was a complete turn-off. We will not be returning, as there are many other gelato shops with better service. read more

The ice cream was rich, creamy and delicious. 3 stars because the serving was small for a large cup and it was $10 for that size. I could get the same quality of taste and flavor somewhere else. read more

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Incredible gelato. I'm usually a chocolate girl but decided to get the mango Passionfruit and it was AMAZING! Staff are super friendly too! read more

Venchi - Mango & Passionfruit - Chocolatiers & Shops Near Me - New York, New York

Small shop and very busy, but they are a well-oiled machine and get you in and out quickly. Pricey, but it did taste like real Italian gelato! read more

Venchi - Chocolatiers & Shops Near Me - New York, New York

Great quality gelato. The fruit flavors are balanced and the cream based ones taste authentic. Incredibly inefficient staffing..... read more

Love the gelato here. My favorite is the dark chocolate. Staff was not friendly though which was strange for a chocolate place. read more

Going in I knew it was going to be expensive $7.40 for a small cup. The flavors were extensive from a few leaning savory (parmigiano or olive oil) and all the favs. They also sell chocolate in bars, packs, and individuals. The Iine can get long which maybe was why the cashier was so annoyed at me for taking time to figure out what I wanted. You can get cups or cones and you can have it lined with chocolate. So many choices to try. read more

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I am used to seeing Venchi with long lines around the world so I had to stop when I saw nobody there. Perhaps it was because it was a cold January night late on a Monday evening. My gain. The gelato was sensational. read more

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Absolutely excellent gelato! It's always busy (a good sign!), but the staff keeps things moving with a smile. The flavors are creative, the cones are made in-house, and the gelato is the real deal. You can tell they know exactly what they're doing -- everything tastes incredible! read more

My only issue with this place is because of its location, the lines/wait times can get quite cumbersome on the nice days! However, the staff handles it incredibly well and keeps it moving the best they can all while keeping a smile on their face and offering exceptional customer service even with a line full of kids demanding immediate gelato in their hands. The gelato here has been consistently great both in flavor and texture and that's important to point out because I've been to other gelato places in the city and they do not compare in regards to staying consistent visit-after-visit. They are known mainly for their hazelnut varieties, but what do you expect from a true Italian gelateria :) My favorite is the cremino and mango in a gourmet cone! It hits the spot every time. I love that they put a complimentary piece of dark or milk chocolate in your ice cream every time too! Speaking of chocolates, those are definitely worth picking up while you're waiting in line. You can grab a bag and make your own mix and buy as few or as many as you like. I have yet to find a flavor that hasn't been good! read more

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I usually come here because it's a convenient location for me, but I don't love it. The place is small, when you're in line you have to be mindful of other people passing by, cutting line and more. Moreover, about a year ago a homeless man stole the tip jar and kind of threw coins everywhere while I was putting a dollar in it. Anyways. Service is as fast as it can get, the gelato is good, the chocolate is nice and stored at a good temperature. Their prices are somewhat high but the quality justifies it. read more