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    Venchi

    4.2 (129 reviews)
    Open 8:00 am - 12:00 AM (Next day)

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    Mr And Mrs G.

    Venchi is our favorite chocolate stop whenever we're in Italy. Even though there are locations in the U.S. (like New York and California) and you can order it on Amazon, visiting here in Florence brings back great memories from our trip 10 years ago. The hot chocolate is MRS favorite--rich, thick, and creamy, similar to Mexican champurrado. We also love that this location stays open late, making it the perfect spot for an evening treat.

    Salted caramel gelatoshake.
    Aaron D.

    If you're in Florence you HAVE to try gelato at Venchi. On my first day I got the salted caramel gelatoshake it was good! On day two I went back for traditional gelato and for the cocoa and hazel nut. That was a show stopper! SOOO good! The people are super nice and friendly and the storefront is fun as well! Nice little place with tons of sweet treats on the other side as well!

    Kasey N.

    Venchi is basically what you imagine when you dream about gelato its creamy, rich, and absolutely delicious. Yes, it's a chain, and yes, it's a little more "polished" than the hole-in-the-wall gelaterias, but the quality is great. The chocolate options are really good. Their pistachio is super nutty, not too sweet, just right. They also have a chocolate fountain wall in some locations. The staff were very fast. Prices are a bit higher than average, but honestly, you get what you pay for -- portions are generous, and the ingredients are high quality. Perfect for a mid-day pick-me-up or a sweet end to your evening stroll.

    Dark Chocolate
    J E.

    This is a very popular gelato and candy shop... The first time we walked by it, the line was outside and down the street. We came by the next day and it was barely outside, so we waited in line to give it a try. Their gelato and sorbet selection is excellent! Service was actually very nice too. Flavor from the gelato was incredible! I loved their dark chocolate gelato! Definitely worth stopping in... if the line is reasonable.

    Chocolate boxes
    Elizabeth P.

    There was a long line when we went around 4PM. I liked the decorations inside! They had lots of chocolate already wrapped in gift boxes so it was easy to pick for souvenirs. The shop is a little small and lots of people were coming in and out. We tried the gelato and gelato shake, both were good! You can customize your gelato shake, which was nice. The staff was average, they were helping lots of people. There are lots of delicious gelato places in Italy with lower prices that I would also like to try!

    Reena S.

    This is a Gelato chain in Italy; we saw a handful in Rome and at the local airports. It is clean, pretty, and run efficiently. They have a large variety of favors and cups/cones. It's always good, but I personally liked the charm and individuality of the hole in the wall gelato shops.

    Erica K.

    This is not my favorite gelato place in Italy. But the chain itself is great and I love the little chocolate they put in your gelato. They are also open quite late so it's nice to get a sweet treat while you're out. Funny story I was surprised to see that they had opened one of these in my hometown, which kind of ruined my experience of getting gelato and Italy at this place. Oh well :,)

    Gohar K.

    This is a gelato chain all over Italy. All the stores have the same vibes. Beautiful and inviting but I wasn't a big fan of the gelato. It's not bad but it's not good either. They also sell chocolates which make great gifts to take back for family and friends ...

    Pearl S.

    This gelateria has many locations and has a large selection of flavors. The service was prompt but not very friendly. The store was well lit with a fancy chocolate fountain on display. The waffle cone was fresh and crispy and my favorite flavor was the lemon. Overall a good experience but there are so many other gelaterias that I enjoyed more.

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    2 months ago

    Super creamy gelato. It is a chain but it's really really good and the kids loved the chocolate wall.

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    2 years ago

    Rude, overpriced, long line but fancy shop with lots of decorations. Worst experience during our trip to Italy.

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    Fiera del Cioccolato Artigianale - Chocolate-covered...well everything!

    Fiera del Cioccolato Artigianale

    3.8(5 reviews)
    0.5 kmSanta Maria Novella
    €€€

    CHOCOLATE! If you…read morelove chocolate or anything sweet, the annual chocolate festival in Firenze is almost a dream come true! Every year for a week - typically Valentine's Day week - Firenze will host an open market that features chocolate artisans that sell delicious and tempting sweets. Hot chocolate, chocolate fruits, chocolate of every sort - Every booth has an eye-popping amount of different kind of chocolate that you may not even know existed! This is also where I discover this heavenly chocolate called "cremino veneziano" (Venetian cream) which is a multi-layer chocolate that quickly melts in your hand if you don't pop it in your mouth soon and literally melts instantly in your mouth. Oh why don't they make this in the US... In case you can't get enough sweets though, the festival also includes a chocolate cooking show and the booths also sell other non-chocolate sweets like €1 macaron! Sadly (and maybe fortunately), many chocolate items here are extremely pricey, although that's to be expected as artisan goods. For example, my new love "cremino veneziano" is a costly €4.5 for a mere 100 grams... Nonetheless, even if you don't intend to splurge on sweets, definitely swing by here to at least feast your eyes upon the sweets! You can even get a sample or two like how I met my cremino veneziano. While I would not intentionally fly into Firenze for this festival, I would recommend making a detour to witness sweetness if you are in Italy during this time! --- DOVE? WHERE? Typically, this festival is held in Piazza Santa Maria Novella, the church piazza in front of the train station. However, check the website or ask your hotel staff. We nearly missed the festival because it was moved in the last minute to Piazza della Santissima Annunziata, the northern piazza that is a bit out of the way from the typical tourist route. --- tl;dr version 1) CHOCOLATE! 2) Various sorts of chocolate and sweets to feast your eyes (and even sample) 3) Pricey so don't expect to going home in bags without splurging 4) Recommended detour if you're already in Italy

    Photos
    Fiera del Cioccolato Artigianale - Tents of chocolate!

    Tents of chocolate!

    Fiera del Cioccolato Artigianale
    Fiera del Cioccolato Artigianale

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    Venchi - icecream - Updated May 2026

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