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    Velasquez Home Solution

    4.7 (3 reviews)
    Closed 10:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Velasquez Home Solution

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    Bookstore Movers

    Bookstore Movers

    4.8
    (818 reviews)

    I had put a post on reddit asking for suggestions for movers in the area and Bookstore Movers was…read morerecommended by almost every person who responded. Patrick and his crew, Renaldo, Nitua, Gerand and Kevin, exceeded the already high expectations I had based upon the reviews. I will happily recommend Bookstore to family and friends and will never use another moving company. Their strength, kindness, commitment and pride in their job and the company, organization, efficiency as a crew (this was amazing to watch- they just flowed as a team of 5 and Patrick was an excellent leader!), was consitent and apparent throughout the entire time they spent with us. I really can't say enough good things about the experience and hope to work with them again when we hopefully buy a place and move in the next couple of years. The price was also incredibly fair, worth every penny for their first-rate and professional work and incredibly pleasant dispositions, just a really great group of guys!

    I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

    Careful Hands movers

    Careful Hands movers

    4.0
    (4 reviews)

    Great group of guys, very friendly! Quick to respond. We had them move us into storage and then…read morehappy with them so we used them to move into our home.

    I booked this moving company through UHaul.com for 3 hours and 2 movers, scheduled to start at 8:00…read moreAM on June 28, 2025. I booked and paid online ( Jun 17th) and called the company the next day (Jun 18th) to confirm the time and date. They assured me everything was good to go. That was the last I heard from them until the morning of the move. Concerned by the lack of communication, I started calling at 6:00 AM. No answer. Called again at 7:00 AM and still nothing. No one returned my calls, no confirmation, no notice of any issues. At 8:00 AM, when the move was supposed to begin, the first mover, Delante, called and arrived. He was the only saving grace of this entire experience; polite, hardworking, and clearly caught in the middle of a mess he didn't create. He told me he had no idea where the second mover was. Shortly after, I finally got a call, not from the second mover, but from the owner, questioning why I had called earlier that morning. Instead of apologizing for the confusion or delay, he told me the second mover was injured and asked for patience and understanding because he's a small business. That excuse doesn't cut it. You're a business. I paid for a service. If you can't deliver it, you need to communicate and make it right, not guilt trip your customer. Even worse, I later found out that when the owner was finally made aware of the second mover's injuries, he reportedly told Delante to walk off the job and cancel on me entirely. Who does that? Leaving someone stranded on moving day, knowing full well that most people book moving services because they don't have support, is inhumane and shows zero professionalism. Delante stayed and did what he could, but one person handling a two-person job made the process slower and much more stressful. I ended up having to pay for additional time, despite the delays being the company's fault. No discount, no refund, not even a sincere apology. An alternate mover eventually showed up at 10:00 AM, two hours after my start time. What could've been done in 3 hours with two people ended up eating my entire day. I had to call in help from my ex-boyfriend, brother, and roommate just to get through it. The owner was dismissive, unapologetic, inconsiderate, and clearly more concerned with defending himself than doing right by a paying customer. I will never use this company again and do not recommend them to anyone. Delante was the only professional involved and the owner should be ashamed of how he runs this operation. If this is what qualifies as a "top-rated" service, I can't imagine what the bottom looks like.

    Zip Moving And Storage

    Zip Moving And Storage

    4.0
    (158 reviews)

    We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

    Very bad experience. Zips performed an interstate move for me in late 2025 which included full…read morepacking services (they were selected by my broker Interstate Moving and Relocation to handle my move). While the move out seemed to go relatively smoothly with a team of aound 8 movers, things went downhill from there. It took more than a month from the "earliest possible move date" to get a date of move in from Zips. I had to call my broker repeatedly for news only to be told they had no information but I should call back in three days for an update - I was told to be ready for a move at any time - causing significant problems for me with my employer. Finally I was given a date that was exactly in the few day period I had been clear from the beginning that I was not available. On Thanksgiving day! After repeated calls to my broker I was able to get the move delayed a couple days. The move-in was a disaster. The crew was 3 people. The truck was too small for the move so they had to make two trips (I had the sense my stuff had been moved to another storage facility closer to my home and the move in was perhaps subcontracted though I don't know that for sure). Many, many items were damaged from poor packing. Wooden sculptures with no packing. Glass frames packed tightly in boxes with no packing materials (all glass shattered), an antique wooden cabinet cracked from the weight of boxes placed on top of it, an antique mantle clock tossed upside down in a box with no packing. Following the move I filed a claim but received no response - regardless it appeared the default insurance was ludicrously inadequate to compensate and I had never been presented with options to recover full replacement value. Even worse, following the move I began receiving monthly invoices of more than a thousand dollars a month with interest and late charges for additional storage costs as if my belongings were still in storage at Zips. I spent hours over several months trying to talk to a human to correct the issue but it appeared to be impossible - their "very friendly and empathetic" AI bot said it would have someone get back to me immediately with no follow through. Finally I had to pretend to be a new customer looking for info on a new move and a salesperson called me back immediately and got me to someone who could fix my problem. Perhaps interstate moves of the magnitude of my household (a couple bedrooms) is beyond their capabilities. I wouldn't recommend.

    Velasquez Home Solution - junkremovalandhauling - Updated June 2026

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