I came here recently and I was honestly amazed at the superb service. I was able to get in a…read morevirtual line (no proper appointment- walk-in) in a few seconds, when I was about 4 miles away from the DMV (such a system did not exist a year ago). Isn't that incredible?! I saved like 30 mins of my life. I waited comfortably in my car and did not have to suffer outside in the cold or wait in a physical queue. The website updates were realtime and I also got a message when it was my turn. And the DMV representative at the counter was really sweet- he asked me if I'd filled an application online, I hadn't(coz I did not know I had to) so he guided me about where I should go fill it up and head straight back to him(no extra wait). All of that seemed smooth and well managed until then. However, the photo queue was pretty long and it was weird and confusing because it was side-by-side another line, for a different purpose. It took me a while to get a picture done. I am pretty hopeful they'll improve the system here as well. The recent renovations and improvements and are definitely amazing! Overall, I had a good experience except for the one glitch which happened at the back-office probably- The expiration date on my new license is about 8 months before my document expiration(say X)... The DMV representative had mentioned to me in person it would be X (as expected) but it was vaguely my birthday. I'll update my review if they fix this.

最近去那里办过两次事（一次在十一十二月左右，另一次是二月份）。我的情况相当复杂，花了很长时间才全部理清。但最后，我相当惊讶于工作人员的耐心和灵活处理方式，所有事情都办妥了。即使一大早去排队的人也很多，…read more过通过在线预处理可以稍微优先一些。整个过程花了几个小时，中间也有点绕来绕去（但这并不是现场工作人员的问题）。但最终，结果好就一切都好，而且实际结果比预期的要好得多。没有任何不满。 Was here twice recently to get something done (once in November/December and again in February). My situation was fairly complicated and it took awhile to get it all sorted out. But in end I was quite surprised at how patient and flexible the staff was, and we got everything done. Lines were long even very early in the morning and was able to jump the line a little bit by doing a few things online, and it did take a few hours and going in a circle a bit (no fault of the staff working there). But in the end, all's well that ends well and it ended actually much better than expectations. No complaints.

I don't recommend this location. By far the worse. The employees are very rude. They'll waste your…read moretime and don't let you explain. I have hard time understanding the employees at front since English is their second language. It's extremely difficult to get things resolved.

Most of the reviews point out that this place handles commercial drivers licenses, but now they…read morealso process Real ID for us amateurs. I recall years ago when this was a full service DMV. Small location meant shorter lines, but that changed years ago when this became a "DMV Industry Service Center." I now dread having to go to the regular DMV which is not close by. AAA membership allows you to do most things at their locations (which is a plus) but Real ID is not one of them. So kudos to the DMV for using this location for Real ID - I was able to get an appointment within a week and the employees were friendly and efficient. Now that I have heaped praise on the DMV I must now go outside to watch the pigs fly.

I loved my experience here. They were friendly, quick, and knowledgeable when it came to updating…read moremy out of state registration/plates. Get a smog check before you go in for an even quicker experience. We left with new plates and stickers and didn't have to deal with the DMV. A little pricey, but well worth it.

Best service and fast, better then the DMV I will come here always now I recommend to allread more

Great service. I was walked through the process in a very simple way. I highly recommend!read more

Have come here twice and on both times never been helped. Second time waited for an hour for them…read moreto come open got here at 11a and they open at "10a". Save yourself the double headache and just go to the dmv

Gary was an incredible help to me…read more I had spent all day making phone calls, following up on provided numbers, and in the end getting really no help or sympathy in regards to my situation. That was until Gary called me back. He was professional, very informed, and made sure I was ready before we got off the phone with each other. He also offered for me to contact him directly in the future if I needed further assistance. Thank you Gary. It's not an easy job but you excel at it greatly.

Never able to reach a live person. Ever. Never Ever. Extremely frustrating!! They need to hire a…read morefew people to answer phones!!

he was very friendly, super helpful, and quick. Took care of my title transfer way faster than the…read moreDMV!

I'm beyond frustrated. Their sign clearly says they're open until 7pm, but when I showed up at 6pm…read more(a full hour before closing) the doors were locked, lights off, and no explanation in sight. No notice, no update, nothing. If you're going to close early, communicate that. Customers make plans based on the hours you publish, and it's incredibly unprofessional to just shut down early without warning. I won't be wasting my time coming back. If you value your time and don't like being misled, look elsewhere. Reliability matters, and unfortunately, this business just doesn't have it.

Completely dumbfounded…read more Newly married and wanted to get my marriage certificate submitted to change my name for my social security. Appointments was about 2 months out and I wanted to try to get it done earlier as a walk-in. They really should put a sign saying everything is by appointment only (effective 01/2025). I waited an hour only to go to the window to be told this and offered to make an appointment for my next visit. I shouldn't even have the option to get a number. The ticket computer should have a hard stop programmed if you don't have an appointment. PUT A SIGN UP BECAUSE THE WEBSITE STILL WELCOMES WALK-INS!

I went in without an appointment which technically they don't accept but you're still allowed to…read morewait to see someone and then they will either answer a question if it's easy or set up an appointment luckily, I got a very helpful lady named Dee and she gave me the proper form that I needed and answered my question. She did a great job. It's so nice to have someone that actually seems to care.

The service here was amazing! I called on Friday for a smog and was told I could come in Sunday…read moremorning. The service was quick and efficient and the gentleman explained all next steps after the smog which was really nice. I see some people may think its a bit expensive, but customer service and trust is important and therefore I'll pay a bit more and come back again.

Great service and very knowledgeable! Exceptional kindness and you pay for the quality of work. He…read moregained a lot of trust from me and will be going back for life.

I was scammed, so I had to close my bank account, and open a new one. Fine, scammer received no $s,…read morebut a bit later, no SS check. Updated my direct deposit, but the SS website gave me an option of starting my DD in July or August. I was waiting for my March check, which should come at the end of April. Tried to bypass, but NO, you must pick one. WTF! There was no way to change this any where on the site or by phone. Couldn't wait for 2-4 weeks for an appointment, so into the abyss of a government bureaucracy I proceeded. Showed up at 9AM (opening time), already a line of 15-20 people waiting at the door. Got in line, and after about a half hour was standing in front a kiosk for check-in. Oh of course my issue was not listed, mine Account Suspended. I chose something, and then because I am disabled, I had 2 choices for my disability, which is balance issues, so I push a 4 wheeler, which was NOT a choice. Blind or deaf, hard of hearing. Her Ladyship, reached over and chose the hard of hearing, because I froze a bit. and off we went to sit at one of the 20 plus chairs. From the numbers on the display board, it looked like it would be a very long wait. 20 minutes later I was called, got a very nice man, and in 10 minutes I was out the door. Big Giant YAY. Place has easy parking. This was the Mountain View office.

This is regarding employees that work for Social Security. There are 2 employees that let a person…read moretake an important test for me, and use against me. I'm not sure what office they work at, but this is regarding SSI. Her name is Jeanette and his name is Kevin.