I will have to leave a review for DMV - Santa Clara branch. My past and most recent in person…read moreexperiences have always been positive. This most recent time I went in and although I wasn't able to schedule an appointment ahead of time, I did make use of the wait-in-line queue on the DMV's main website. This feature allowed me to check in before physicially arriving onsite and also checking to see how busy the branch was. It was very convenient and could minimize my wait time. Also to mention, the staff member who helped me was very pleasant and patient.

Two months and I was still waiting for my ID to arrive so I visited DMV…read more Waited an hour and a half for my turn only to be told that they CANNOT issue an ID despite having ALL the VALID and LEGAL documents stated in their own website. The two female clerks I spoke to today are either misinformed, naive, or just can't be bothered to look up my pending application. Worst DMV indeed.

Well, they told me I had to pay $275 cash or debit card to clear some toll violations. I paid $275…read morecash. Then they realized I had already paid these. Now they say I have to apply to Sacramento for a refund, they can't refund the cash they overcharged me even though it is sitting right there in a drawer. Nice, eh? I guarantee you if a store told that to any of these folks who work at this terribly run DMV, "we overcharged $275 so you can apply to corp headquarters for a refund," every last one of them would throw a fit and expect and demand an immediate refund. California is a broken state, and while I would never vote for the fascist gop, I sure wish the democrats would try a little harder to provide value for our tax dollars and decent government. Sad dmv office, and terrible of CA DMV to not give me my refund in the same way I paid without argument.

Nathalia has by far been the greatest help at any DMV I have been to she was able to correct issues…read morefor me with ease and help me get moving forward it although DMV isn't always the funnest place to be she made it a great experience

I had a great experience with the professional service I received from Yusuf while getting my…read morevehicle taken off Non Op status and obtaining a moving permit. From the very beginning he was extremely helpful over the phone patiently answering each and every question I had and making sure I understood the entire process. He was professional, knowledgeable, and efficient throughout the entire process. I highly recommend Yusuf to anyone needing assistance with DMV related services especially taking a vehicle off Non Op or obtaining a moving permit.

Super fast, friendly and efficient. Title transfer and registration done in less than 10 minutes…read more Highly recommend, will be back for more services when needed.

They don't have things in order I've been waiting for them to finish a simple paperwork is going to…read morebe one week and I had to come here 3 times to ask because they don't answer the phone willing to help.

Great service. I was walked through the process in a very simple way. I highly recommend!read more

Now that they have a call back feature their service has improved tremendously. They went from a -1…read moreto a 4

No response, unavailable, and solutions change every time DMV talks to them. What a waste of…read moretaxpayer money.

I'm beyond frustrated. Their sign clearly says they're open until 7pm, but when I showed up at 6pm…read more(a full hour before closing) the doors were locked, lights off, and no explanation in sight. No notice, no update, nothing. If you're going to close early, communicate that. Customers make plans based on the hours you publish, and it's incredibly unprofessional to just shut down early without warning. I won't be wasting my time coming back. If you value your time and don't like being misled, look elsewhere. Reliability matters, and unfortunately, this business just doesn't have it.

Good and fast service! I came in there on Thursday day and this is one of the few reg service…read moreoffice that has a good service and good attitude. Will definitely use this place again!

They lie. They act like they want to help you, but in the end, you get nothing. But they're very…read morekind. What I can't understand is why they call mentally ill people up on the phone and ask them to explain their side of the story. What the heck? They want you to be all nice and cheerful as they're getting ready to yank your disability check. What is wrong with you? Also, if you become the payee for any grown-up and there's any problems they're gonna make you pay back the adult who got the money. you will be responsible to pay it back. And then they'll ask you to explain why you shouldn't have to pay it back. absolutely the most backwards group of people I have ever encountered. The problem with the whole system is the people who call you up and ask you to explain. They get paid to giggle as you try to wiggle yourself out of their jam. Then they deny you, and then the process just goes on and on, and on clogging up the whole system stealing the taxpayers money. They need to stop denying people. they need to grant their disability which they're gonna get in the end anyways and stop wasting money on the process. billions of dollars is being wasted on the process, and the poor judgement of the people left in charge of the judgments. Pancakes sounds good right now.

Completely dumbfounded…read more Newly married and wanted to get my marriage certificate submitted to change my name for my social security. Appointments was about 2 months out and I wanted to try to get it done earlier as a walk-in. They really should put a sign saying everything is by appointment only (effective 01/2025). I waited an hour only to go to the window to be told this and offered to make an appointment for my next visit. I shouldn't even have the option to get a number. The ticket computer should have a hard stop programmed if you don't have an appointment. PUT A SIGN UP BECAUSE THE WEBSITE STILL WELCOMES WALK-INS!

Great smogging, what more could you ask for? Car went in, I wait a bit and it comes out with no…read morefuss.

The service here was amazing! I called on Friday for a smog and was told I could come in Sunday…read moremorning. The service was quick and efficient and the gentleman explained all next steps after the smog which was really nice. I see some people may think its a bit expensive, but customer service and trust is important and therefore I'll pay a bit more and come back again.

I'm sure that the Mt View SSI office is helpful and offers good service but what if you can't leave…read morethe house? The SSA.gov website is utterly useless - it's virtually impossible to log in! Trying is utterly useless with the login.gov and ID.me - there's no way to look up my records or copy information about my SSI payments. Why is this true?

The reviews I read prior to picking this location and not only it being  in close proximity to my…read morehome, gave me reassurance that today was a good day to do this, day after a holiday. Mid morning. What was said in a review about that short and  tatted Asian guy "guarding" the front was on point. Rude and no personality. I definitely did not like the impression I got from him.  Sorry for confirming about checking in bc I was lost coming in as my first time here. Get a new job elsewhere if you're miserable here! Misery does not need company!  After checking in at the self serve kiosk next to the guard by the entrance-- I sat for about 3 mins, enough to notice about 4 other persons sitting or being helped in front of me. Then I got called in to window number 3 and the admin was personable and professional compared to the guard. It helped I completed my application online and got my receipt for a Social Security card renewal. (To be received in the mail in about 2 weeks). Total time of assistance was under 5 mins. Thank you Lance! P.S. Lance said it hasn't been busy lately, FYI! Small parking lot shared with the VA.