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    Social Security

    3.4 (94 reviews)
    Closed 9:00 am - 4:00 pm

    Social Security Photos

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    Reviews With Photos

    Salim K.

    After a staggering 2.5 hrs or more of wait finally I was able to make it to window that was being served by Miss Kim. An absolutely amazing, kind person who gave me a lot of good information ( about making appointments, what the next steps with regards my ask looked like etc) and in general was very helpful, quick and efficient as well. Shoutout to Miss Kim though the services at the office can get much better in general and wait times can be reduced significantly.

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    28 days ago

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    7 months ago

    Helpful 2
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    2 years ago

    Helpful 13
    Thanks 5
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    8 months ago

    Helpful 1
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    2 years ago

    Helpful 1
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    1 year ago

    Helpful 3
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    10 months ago

    Helpful 2
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    11 months ago

    Helpful 5
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    1 year ago

    Helpful 3
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    Photo of April A.
    50
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    2 years ago

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    1 year ago

    Helpful 2
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    3 years ago

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    3 years ago

    Helpful 1
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    1 year ago

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    1 year ago

    Booked an appointment for 2pm ; they actually had me in and out just before 2pm, as they handled the appointment very efficiently.

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    2 years ago

    The service I received to update my information was quick and efficient, and the facility seemed well organized.

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    1 year ago

    Helpful 1
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    1 year ago

    Helpful 1
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    3 years ago

    Helpful 1
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    3 years ago

    Do yourself a favor and make an appointment. Walk ins wait a long time. The lady who helped us was nice.

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    2 years ago

    Helpful 1
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    2 years ago

    Excellent service in SSI building in Campbell California. Great security great staff come on down mid week is the slowest good luck

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    2 years ago

    Helpful 1
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    2 years ago

    Helpful 1
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    2 years ago

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    2 years ago

    Helpful 1
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    2 years ago

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    3 years ago

    Helpful 2
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    6 years ago

    Helpful 3
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    2 years ago

    Helpful 2
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    4 years ago

    Helpful 3
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    3 years ago

    Helpful 1
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    2 years ago

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    7 years ago

    Helpful 2
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    3 years ago

    Helpful 2
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    Photo of Luster C.
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    4 years ago

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    Photo of Mimi D.
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    5 years ago

    Helpful 2
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    3 years ago

    Helpful 1
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    4 years ago

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    12 years ago

    Helpful 9
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    Page 1 of 3

    Social Security Reviews in Other Languages

    Ask the Community - Social Security

    I called the Campbell office yesterday to try to make an appointment. I was told it was walk-in only. Is there a way to make an appointment?

    You can call at 800-772-1213 and wait on the line to get to the appointment service rep who can help you further. Also at one of my appointments i was told to call in at 866-348-5832 which is the direct line to the Campbell office where some of the… Read more

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    Review Highlights - Social Security

    Got a friendly reminder from this local office on my voicemail that a document is due soon.

    Mentioned in 3 reviews

    Read more highlights

    Social Security - Exterior

    Social Security

    2.9(61 reviews)
    5.9 miDowntown

    I was in-and-out in 25-minutes for my name change appointment. It honestly took me longer to drive…read morehere and find parking than the actual appointment itself. You clear security on the ground floor and the guard directs you to the 2nd floor. You check-in, wait for your number to be called, then proceed to the appropriate window. You need to call to make an appointment as they don't take walk-ins. I had to wait 30+ days for the next available appointment (-1 star for the month long wait). Not sure if it's always that way or if it's just the year-end rush. Other than that, it's fairly efficient.

    I was so nervous at first! I had received a call from someone claiming to be from the Social…read moreSecurity office who gave me an appointment time and promised to text the address. When the text never arrived, and because they hadn't asked for any personal info, I couldn't help but wonder: was that a scam or the real deal? The next day, I decided to go to the office anyway. After going through security and getting my number, I actually got to meet the staff member I had spoken with on the phone. She was incredibly nice, calm, and pleasant. She was so helpful and took the time to explain every detail of the procedure and process to me. I left the office feeling so relieved and in such a happy mood! However, as soon as I got to my car, my phone rang--it was the Social Security Administration again. I started to feel frantic, thinking something was wrong, only to find out it was the same lady handling my Medicare application. She was calling to let me know I had left my jacket on the chair! I was so embarrassed, but I am so grateful she called. Thank you so much for the wonderful service and for looking out for me! Would you like me to help you draft a formal version of this to send as a commend

    Photos
    Social Security - Here's said sign- "laptops outside of the bag & no more than x2 guests per screening entry" where?

    Here's said sign- "laptops outside of the bag & no more than x2 guests per screening entry" where?

    Social Security - Federal building where social security office is located

    Federal building where social security office is located

    Social Security

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    California Disability Insurance Office - After being in line outside for 2 hours, let's now fall in line INSIDE

    California Disability Insurance Office

    2.2(19 reviews)
    5.7 miDowntown

    I had my worse experience at this office. I had a surgery December 23rd 2025. I downloaded their…read moreapp and created an account then filed for my benefits. For some unclear reason I got blocked. After days of calling them and the tech support finally they unlocked my account. Since then I was not able continuing my account. It wouldn't allow me to create a new account neither! The had tech support for unemployment department, but no tech support for short term disability department!!! With my broken foot, I had to go to this facility by myself. At 9am there already was a huge line there. The line was outside in freezing cold in January. So many sick and injured people in that line in the cold with no chairs or benches to rest on it. We waited for 3 hours outside and then waited 1 hour inside. After all that torture they told me we cannot help you with your online account at all in here! They simply gave me a blank form and told me go fill out and ask your doctor to complete his portion and send it back to us! Unbelievable!!! Why someone didn't come to the line to at least ask us why we are there and whether we can get the assistance I need there or not? They could also distribute the blank forms to the people in the line so that we didn't have to suffer there for no good reasons!!! Shame on them.

    This is awful!!! I was out of work due to a cancer related issue for about 7 weeks. I never got…read morepaid. Called and called. Then RE-FILLED out things on line. Things my doctor sent on on the 14th of April. Then went to an office in Concord that claimed they were only an office for unemployment, was told to go to Stockton. Then Sacramento. Then San Jose. Currently, I am back to work, yet I am taking days off to ask where is the payment???? I work hard to pay into a system that makes it incredibly hard to get that payment back. I went into the doorway in the San Jose office and read the instructions: 1) sign in... OH BUT THEN WAS YELLED AT BY AN ATTENDANT "GO OUTSIDE AND WAIT IT LINE!!!" Yo! Really??? You literally have signage here that says sign in. Take a number--that's as far as I got in reading before I was rushed out after being reprimanded for entering. Now I am standing outside in the incredibly hot sun with no shade, no water, no bathroom and no Instructions or assurance on next steps with about 50 other people. All of us are confused as they will not speak to us--just yelling "go outside in line!" DISGUSTING BEHAVIOUR This is insane. Why are the govt workers so rude, obnoxious, uncaring, not inquisitive, talking to me like I am a child (and not just met, all these people standing out here). HOW DARE YOI TREAT PEOPLE LIKE TRASH! We paid the money into the system, now we cannot get it back??? WHERE DO YOU THINK GOVT SALARIES COME FROM??? #taxes California and the govt SUCK!!!!

    Photos
    California Disability Insurance Office - Arrived at 08:30am. Long line. Estimate 2-hour wait.

    Arrived at 08:30am. Long line. Estimate 2-hour wait.

    California Disability Insurance Office - If you're looking to apply DI physically, no need to fall in line. Go inside and take a disability form (the green packet).

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    If you're looking to apply DI physically, no need to fall in line. Go inside and take a disability form (the green packet).

    USCIS Service and Office - New US citizen

    USCIS Service and Office

    3.6(87 reviews)
    5.5 miNorth San Jose

    This is the only USCIS location that I've ever been to for interviewing my green card and…read morecitizenship. I have a good experience here. In a normal circumstance, I'd say I recommend this location but you can't really choose so good luck. You can only come inside 15 minutes before your appointment. I always came 30 minutes early and wait in the car to be sure I won't late. There's a lot of parking too. You need to show them your appointment notice for them to let you in. The security guards are serious but polite. After going through security, you need to go to the check-in booth so that they can notify your interviewer that you're there. Then you would go wait in the waiting area. The waiting area is spacious and usually doesn't have many people. You'd probably wait about 15 minutes before the officer calls you in. If you come in for a citizenship interview and you pass the test, the officer will tell you to wait in the waiting area to receive more information regarding the oath ceremony appointment. The 2 officers that interviewed me for my green card and citizenship were very nice and friendly. They made the interviews less scary. Side note: if you need to reschedule your interview (citizenship interview in my case), call the number on the interview notice. A representative will send the request over to the local office. You'll get a confirmation email saying they'll honor your request to change the appointment. This means you don't have to go to the interview anymore. They might not schedule you a new interview date until the original one has passed so if this is the case, you can even attend the original interview date if you can make it.

    You can have any work position but if you are not professional you are not qualified or doing your…read morejob. The Hispanic lady in the entrance is so rude ! No respect for older people or anyone . She thinks she run the world. Be better. You are getting pay !

    Photos
    USCIS Service and Office
    USCIS Service and Office - New US citizen

    New US citizen

    USCIS Service and Office - American flag I got from the package while waiting for the ceremony

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    American flag I got from the package while waiting for the ceremony

    Social Security - publicservicesgovt - Updated May 2026

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