Took my Lexus in to get serviced. They did a great job and didn't up charge me. A little slow, but…read morethey were busy that day. Ethan was awesome and very helpful.

I believe in leaving fair and honest reviews, which is why I'm updating my original feedback. **To…read moreclarify, I have never received any service from this business.** My initial one-star review was based solely on my phone conversation with Lou while scheduling an appointment to have a diagnostic performed. I want to thank Ethan, the service manager, for taking the time out of his busy day to personally call me and explain the company's position regarding my review. I appreciate the effort to clarify the misunderstanding. According to Ethan, the business does not require payment upfront. Instead, the text we received was a pre-approval link meant to inform us of the potential cost following a diagnostic. Unfortunately, this wasn't clearly communicated during my original call with Lou. If he had mentioned that we'd receive a text requiring approval before any work could be done--and that payment would only be due after the diagnostic--I would not have left a one-star review. From a customer's perspective, receiving a $200+ link without prior explanation understandably creates the impression that payment is required in advance. This was a clear miscommunication, and I'm willing to chalk it up as such. That said, I strongly recommend the business makes this process more transparent in future calls. Customers should be clearly told: 1. They will receive a text with a pre-approval link. 2. No payment is due until after the diagnostic is complete. In today's climate, transparency is critical, and many customers--like myself--may feel uneasy approving charges before their vehicle has even been seen. While I still haven't had any work done here, I want to be fair. Ethan's call helped clarify the process, and for that reason, I'm updating my rating from 1 star to 3 stars. My intention has never been to tarnish this business--only to share my honest experience. I hope this feedback helps them improve communication with future customers and avoid similar misunderstandings. Thank you again.

I've brought my cars to Autostream a couple of times now and had positive experiences each time. As…read moreother reviewers have mentioned, Jesse and Chris are really great. They both are extremely personable and customer service oriented - Jesse kept me updated daily while my car was being evaluated, and they both took time to explain what was going on in a way that was easy to understand. I like that they take pictures of everything and provide a full report of what's going on - it is very helpful. One thing to note is that I did pay $170 to evaluate what was going on with my check engine light, which seemed a little high but I don't have much locally to compare it to so it's hard to say if that's unusual. Just something to be aware of if you want to bring your car in for that, I guess. Anyway, between the good customer service and the proximity to my house, I am sure I will be a long term customer.

My wife and I visited the AutoStream Columbia location to have the bad AC compressor fixed. The…read morecompressor is covered under a "Lifetime Warranty" from a previous repair done at this shop, and we brought the physical documentation (see photo) to prove it. Unfortunately, the front desk manager refused to honor the agreement. After looking at the warranty paper, she demanded an upfront diagnostic fee before any work or inspection could begin. When I explained that a lifetime warranty on the part and service should cover the inspection to verify the failure, she refused to discuss the matter. Instead of talking professionally, she yelled "Excuse me!", walked away, and ordered us to leave the shop while refusing to address our other repair needs.We have been customers here in the past, but the complete lack of professionalism and the outright refusal to honor their own written warranty is unacceptable. Potential customers should beware that AutoStream may not stand behind their lifetime guarantees.

Been taking our Range Rovers to Matt and MidAtlantic for several years. We trust their work and we…read moreall know how hard it is to find an honest mechanic. So far, our 3 trucks have been serviced by them and when it was time to "retire" one they were honest about the sensibility of making any more repairs.

Honest and expert work always They run a really nice shop…read more If you own a Range Rover this is the place !!

Excellent service, friendly people, and quality of work or how I would describe this business…read more Would highly recommend...

very professional , have gone twice and will continue because of the service and great…read morecommunication. they gave me options tried to be cost effective

We've been taking our cars here for years. Are they the cheapest guys in town? No. Are they the…read morefastest guys in town? No. But - they're scrupulously honest and do quality work that they stand behind 100%. We've had them tell us that something another shop told us needed to be fixed actually didn't and found the problem to be something small and inexpensive. Bottom line? I trust them. If they tell me it needs to be fixed, we get it fixed. I'd recommend them to anyone!

I came here almost 3 years ago, and I've honestly been putting off writing this review because I…read morereally don't like giving bad reviews. But I finally decided to share my experience because I think it's important to warn future customers, especially those who don't have a lot of extra money to spare. The good: There's a shuttle service for customers, which is convenient. The driver was very cheerful and interested in having conversations with customers, which made the ride interesting. The staff members were polite, and the lobby has free coffee for customers. The terrible: I chose this place for my car inspection because of the positive ratings on Yelp and Google. But alas, the mechanic who inspected my car quoted me $1k+ for a part that was actually in perfect condition and failed my inspection. When I asked where the leak was, the rep said the part was shiny, and that indicated a leak. A few days later, a family member who is a mechanic inspected the part and confirmed that it was, in fact, in perfect condition. So he took my car back to this place for a re-inspection. When questioned, the reps couldn't point out a single leak on that part, and they passed him. Folks, please be careful, especially if you're a woman or someone who doesn't know much about cars. Based on my experience, I felt like I was being taken advantage of. My advice: Question every part they claim has failed, leaked, or broken. Heck, ask them to walk you over and show you exactly where the part has "failed." If you're familiar with car mechanics and have the tools, inspect your car thoroughly beforehand so you know the condition of your car before handing it over for an inspection. And if you don't know much about cars, bring a friend or family member who does. Having someone knowledgeable with you can help you ask questions and better understand what the mechanic is telling you. I'm honestly very disappointed with BA Auto. I went in expecting an honest inspection, and this experience left me questioning their integrity. I'm finally posting this after almost 3 years because I hope it helps someone else avoid a similar experience.

Could not repair brakes on a Benz GLE which they serviced a year ago??? Very disappointed.read more

This was my first time to Dakis and I will be back. Matt was reasonably priced, honest and…read morecompleted the work on time. Glad I took the advice of my neighbor to give them a shot.

Ben- David Sheppard Just now · tagAdd Topics…read moreToday I realized after picking up my 2000 Mercedes CLK Convertible excellent condition with only 77,000 miles on it! From Clarkesville Sunoco and Clarkesville Auto and Body Shop that these 2 Awesome Clarkesville businesses make Clarksville feel like Mayberry RFD, small town, integrity, honesty, customer service and all around great businesses treat you like family! Selfishly I hate to even post this as I would hate to see them so busy they can't see me when needed ...LOL For those of you that know, know, for those of you that don't Adam the Manager and his team at the Clarkesville Sunoco are literally the only service garage I will ever take any of my cars to! They are 100% fair, 1000% integrity. Bottom line they give you a quote you say thank you and when can I pick it up! Let me know what else it may need and your in 100% great hands! Just can't say enough about Adam he is da man! Then headed over to Clarkesville Auto & Body shop off 108 behind El Azteca/the car wash! Had some damages done to my car done by my 16 year old son. Thanks to Scotts, swift help, excellent service, honesty and quick fix he may have saved a life ...LOL ;-).... I can't thank Scott and his team enough! If you have any body work needs and want a fair quote, quick fix and family like customer service ask for Scott at Clarkesville Auto and Body! Folks this morning I was dreading dealing with the mechanical, and cosmetic issues this classic car needed. After dealing with both Adam and Scott I literally had tears in my eyes from their kindness and excellence in business! I LOVE CLARKSVILLE!

I've had some really awful experiences with mechanics since I moved to the area 18 months ago…read more I've tried Dobbin Auto Repair, an Exxon in Columbia, AAA in Laurel, and two dealerships -- all of which were the worst experiences I've ever had with mechanics. River Hill Sunoco got my car running better than it has in over a year, and I finally feel safe on the road again. They treated me with respect and patiently listened to the list of issues I was experiencing. They quickly diagnosed the issue, fully explained it to me, and completed the repair within a couple of hours. I can't say enough about how great my experience was!

Excellent oil change service! I visited BM Auto Service on a Thursday morning, and they finished my…read moreoil change and routine maintenance in well under the hour that they suggested it would take. The price point was reasonable, and they willingly answered any questions that I had. I would highly recommend BM Auto Service for your routine oil change and maintenance needs in the Columbia area.

I had just purchased a used Range Rover Evoque and was excited to put my tags on but the screws…read moreholding the old tags were rusted solid. With lots of trying I managed to get the front tag loose but the rear tag was impossible. Stopped in at BM Auto Service and they quickly and without hesitation came to my rescue - their experienced and friendly mechanic by name of Fidil was able to grind off and remove the screws and mount both tags with new screws as they should be. Thanks guys - you were there when I needed you. Much appreciated.