Grease Monkey on Ritchie Highway is unlike any automotive repair shop I have encountered in the…read moreBaltimore-Glen Burnie area. What separates this location from the typical garage is their combination of speed, mechanical capability, immediate service, and determination to finish the job correctly. I brought my vehicle in for substantial rear-brake work involving new brake drums, wheel bearings, brake components, hardware, and the related parts needed to properly complete the repair. Instead of telling me to leave the vehicle for several days before a technician could even begin, they started working on it immediately. That is the remarkable part of their business model. They provide the urgency people expect from a quick-service operation, but they are capable of performing serious and complex mechanical repairs. When additional parts were needed, they were able to obtain them from nearby suppliers extremely quickly. In one instance, the replacement drums arrived in roughly 15 minutes, and the technicians continued the repair without unnecessary delay. I also observed other customers arriving with automotive problems and saw the same sense of urgency: diagnose the problem, obtain what is needed, and get to work. There was no attitude of, "Leave it here and maybe we will get to it in a few days." The young leadership and technicians work with tremendous tenacity. If a repair requires another component, another adjustment, or another step, they keep moving forward until the vehicle is properly repaired. I did not have to stand over anyone or repeatedly ask whether the related components were being addressed. They handled the repair comprehensively. Many dealerships and traditional repair shops can keep a vehicle for several days simply because it is waiting in line before anyone begins working on it. Grease Monkey has created something different: bring the vehicle in, get the repair started, obtain the necessary parts quickly, complete the mechanical work, and get the customer back on the road. Their building says, "Done Fast. Done Right." After experiencing their service firsthand, I can say that is more than advertising. It describes how this location operates. For drivers, families, commuters, and businesses with fleet vehicles throughout the Baltimore and Glen Burnie area, this is a shop worth knowing about. Five stars. Grease Monkey is not simply another repair garage. They are demonstrating what modern automotive service should look like.

Very fast with response through Yelp…read more Service was performed relatively quickly. Had an unknown problem causing the engine to not turn over. They diagnosed and fixed the problem. They charged a fair market price without any strange fees or charges. Would take my vehicle here again.

i realily excited with this place thanks to Mr.Bake really good customer service. made my…read moreexperience amazing they does great work.

They were super helpful and extremely fast! I also got a really good price, they had a promotion…read morethat saved me a pretty penny. They did everything I asked for in 30 min (oil change, tire rotation, fluids and air, and they recommended a radiator service which I accepted), plus it a good conversation for me being here right at opening time. The whole staff there at 7:30a on 12/20/2025 were amazing and I was very pleased with the results. Thanks guys, stay warm!

Great service and expertise!! Thank you , I am so happy we found Wells Automotive for all Volvo…read morerepairs and services

I've been here multiple times for routine service and have had 0 issues. The staff are friendly and…read moreprofessional, and get it done pretty quick. Thank you!!

Customer reps were outstanding .. I'm just confused as to why my car is running much worst after a…read morerecent oil change

service is horrible and the employees are racist . I was called all types of racist slurs from…read moreblack beech , monkey , go back to where u came from . I was slandered about my sexuality and all . simply because the employees would not let me out of the parking lot . I was calm the entire time only asking nicely to be let out of the parking lot . Please do not use their services as the owner is well aware and does not care. I'm so hurt I can't even continue my day with ease . I'm going to the doctors offices and I will be talking to my lawyer as well !!

Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!

Dropped my car off Tuesday night and it was done Wednesday morning. Awesome service & friendly,…read moreprofessional employees!!!

Stopped by today with a 20$ groupon. No appointment needed, no line, oil change took 10 minutes,…read moreand Aaron and his trainer were great help. Also went above and beyond telling me about a potentially small leak from my oil. Will be back! Jake n kev

Fast. Priced well. I hate getting my oil changes as a woman that knows zero about cars because I…read morealways tried to get sold unnecessary add ons. I felt the team here was trustworthy. Glad I tried this place out!

They always get the job done with no issues and no upselling. The guys are quick and professional…read moreat every location I visit.

Great customer service from everyone and my oil change/coolant flush was done faster than expected…read more I am so grateful I came here and will come back to only this location!

JustTires is the fourth garage I've been to since moving to Maryland, and the first positive…read moreexperience I had servicing my vehicles. No high pressure upsell. Just good people.

Long wait times, bad customer service, cheap aftermarket parts. My ignition broke and I called…read moreahead to see if they could fix it, they said yes, this was the beginning of my nightmare. It took 6 days and I had to call everyday to get any sort of updates, they rebroke the piece they fixed making it take even longer. They then gave me a crappy key that doesn't fit my doors, or key fob and now my key fob won't work so I'm locked out. They suggested I watch a YouTube video to fix it, if I could give 0 stars I would. Do not recommend!

I've spent my whole life doing my own car repairs, so it's rare that I ask someone else to help me…read more I don't trust repair shops, and I've specifically had bad luck in Glen Burnie before. Now, let me tell you why they have earned five stars from me (and I do not normally write reviews.) I called them on Day 1 and asked how much I'd be looking at for some exhaust repairs. As expected, they told me to bring it in and let them have the chance to give me an accurate estimate. Day 2, I picked up the parts that I already knew I needed and drove over to get an estimate. The shop told me that there is a $75 minimum on labor costs, so that's what they would have to charge me. Instead of walking away, I realized that I have a lot more work that needs to be done and asked if we can find a deal that makes me feel like it's worth it to spend more, but have more services performed. They gave me a very reasonable estimate for the work, so I told them that I would be back in the morning. In the end, their mechanic (Justin) installed an exhaust seal and ABS sensor, and replaced a sway bar bushing and some oil cooler line fittings. I bought my car with 180,000 miles on it, and it currently has 215,000 miles logged. Post-repair, my car has never run as smoothly as long as I've owned it! To say that I am happy is an understatement; I am ecstatic! Justin is the man, and Rich knows how to run a shop effectively. Some people would end with saying that the mechanical aspects were as expected and that the price was appropriate. I had the pleasure, and yes, it actually was a pleasure, of sitting in their waiting room from 10 AM until 6 PM. This wait was completely my own fault, as I intended to get there when they opened at 7:30 AM and I didn't get there until 10. They offered multiple times to drive me home and let me wait in comfort, but I wanted to just wait on my car. There is a great diner next door with wifi access that allowed me to sit at the bar and sip on tea for a while, but I felt bad doing this for multiple hours and I went back to the waiting room. I spent roughly six hours sitting in their waiting room and speaking on and off with their manager, Rich. I witnessed people calling in and yelling at him about things that made absolutely no sense, and I watched him respond with professionalism and poise. I watched Justin get frustrated with a car that seemed to break more every time he touched it. I watched customers come in and leave, some without a problem and some with issues to address. What I observed is that some people just argue about cost no matter what; even if they are getting a great deal. The staff here was 100% customer service oriented. They were incredible. They were so incredible that I plan on going back in a couple of weeks to have more repairs performed that were optional recommendations. Heck, they weren't even recommendations. I asked Justin to tell me everything that he saw that would help me extend the life of my vehicle and he went through it and told me. The parts are on order now. Rich saw that I was trying to work remotely and allowed me to use one of their phone lines when I could not be on my cell phone and work on my laptop at the same time. I was able to effectively work remotely and not miss a day of work because they were willing to work with me. I cannot recommend this shop enough. I have never found a commercial chain store that I felt was giving me the complete truth... until now. Please do yourself a favor and give this place a chance. Ask for Rich. Ask for Justin. There are others that I am sure are just as competent, but these two know what's up!

Don't go here for inspections they will fail you to make more money. Failed me and I got four (4)…read moreopinions including ANOTHER Meineke and they all said I should've passed. Do NOT go here. Inspector will claim he's done it for a long time and doesn't even know what he's looking at especially with higher end cars.

Got an oil change, price was average; however the customer service is always very professional and…read morecourteous. Major reason I go there.

This was our second time coming to this location. The staff are very friendly and kind, service is…read morequick and they are not pushy about doing things if you don't want them. Typical pricing and there's almost always a $15 off coupon you can find. Overall, a good experience and we will definitely return to this location.