Damn dog bit my boo! It's been 2-years since I visited here and they were great! Got in and out…read moreand thank God it's wasn't any punctured wombs just scratches. But that goes to show you golden retrievers are sweet to humans but not all dogs...

Two different times I had to see the vets at Med Vets. They were wonderful. I did have to put my…read moredog to sleep the second time but they were kind and made me feel so important. Each nurse and vet checked on my dog and were keeping me up to date with procedures. I would highly recommend this group.

Man it's so difficult to have to take your pet to an ER but if you're able to stay with your pet…read moreduring the entire experience, it's well worth it. I unfortunately had to take two pets to the ER on two separate occasions and the staff is compassionate and very very accommodating. If you have the need to go between South paws and veterinary emergency group I would pick the ladder. Still expensive, but it puts you at ease being with your pet during whatever procedure they have to have

10 stars! I'm a helicopter dog mom, and when my dog started having an issue with her backside, I…read morepanicked a little. I called this practice and they immediately connected me with a vet to talk through her symptoms. They suggested I bring her in just to be safe. When I arrived, I was checked in right away and even offered a drink or snack. A doctor quickly came out to make sure nothing was urgent, and after about a 20-30 minute wait we did a full exam. The team was so patient and kind--consulting with each other, keeping me with my dog the whole time, and making sure she was comfortable throughout. Thankfully it ended up being full anal glands and some irritation. They took care of it and gave me guidance on meds (which I already had on hand). Checkout was the biggest surprise: only $205, which feels incredibly reasonable for Northern Virginia. The clinic was clean, organized, and calm, and it was obvious the pets there were genuinely cared for (even the ones in cones having a rough day). For a stressful night, this place made it a really good experience.

Customer service is exceptional from the minute you walk in. The veterinarians are very…read morecompassionate and patient when discussing your pet's issues. They're 24/7 which is awesome.

I will forever be grateful to the vets, the techs, and ALL the staff at VEG. A few weeks ago, our…read moresenior kitty collapsed and was having a severe respiratory crisis. From the moment we stepped through the door, every single person around us leapt into action to save our girl. I have never experienced an emergency to this severity with a pet and was an absolute mess myself when we brought her in. The team worked to quickly stabilize our cat and were so sensitive and kind with my husband and I as we were grappling with extreme anxiety and anticipatory grief. Dr. Watson was the veterinarian we dealt with in those first critical hours, and she somehow struck the perfect balance between professional and warm. She sat with us while we talked through the possibilities of what was happening, the plan for diagnostics, and the decisions we should be prepared to make. It felt like being taken care of by the most knowledgeable friend you've ever met. Once we determined our cat was going to make it and be hospitalized over night, we literally felt so comfortable leaving our girl in the care of the wonderful staff. They told us multiple times that we could call at any time for an update, and we took them up on this offer when I woke up in a panic around 4am. Dr. Beckford immediately got on the phone with me, providing me with a lengthy update and allowing me to ask as many questions as I needed to feel comfortable knowing our cat was doing well. The next day when we returned to pick up our cat, Dr. Shah took so much time talking through the details of her condition and what we would do to treat her at home in the future. Instead of just doing the bare minimum, it felt like he was caring for us and for our cat like she was his own. Even on our way out the door, every vet, tech, and staff member kept reminding us that we could call or message them at any point if we had further questions or concerns. They truly mean this - even after your pet has gone home, they will gladly help reassure you or answer questions if your pet's condition changes. Since this is an open concept ER, we watched this group of vets and techs interact with a variety of pet parents for 6+ hours and at every step, you could tell that they were performing above and beyond the call of duty to do the best thing for every one of the animals that came through their doors. We were on the receiving end of that empathy, thoughtfulness, and expertise at every single turn and I would highly encourage every dog or cat owner to keep this clinic in mind for any future emergency that you might have in the future.

This is the first time I wish I could give six stars on a review. From reception, to the amazing…read moretechs who checked us in, and the wonderful Dr Doering, our trip here was fantastic. I was blown away by the efficiency, care, and attention to detail. Great for non-life-threatening, but still time sensitive visits. In the past, we've only had to access to emergency vets. This urgent care for pets is so helpful and greatly reduced our wait time from many hours + overnight monitoring to less than an hour with great care and all of our questions answered. They sent us with clear discharge instructions on how to follow up with our primary vet. well, we hope we aren't back frequently, we look forward to using them for future visits.

I had to bring in my French Bulldog, Archie, twice, back to back due to a nasty eye ulcer. We had a…read moregreat experience from the moment we walked in the door, to when we walked out. The front desk, vet techs and vets were so sweet and really cared. What made me go from liking this place to loving it was when my Frenchie literally started kissing the vet and had major wiggles. That is such a huge green flag to me. This has been a very stressful and emotional time for my dog and I but I couldn't have asked for better care. I even called in to ask a question about an eye drop and they were happy to help and get to the bottom of it over the phone. I can't thank this place enough!! I highly recommen!!

Fine. I won't go…read moreinto their prices or the whole creepy business of private equity. They provided a service when it was needed. I wouldn't let my animal suffer and they have you on the ropes. I will absolutely blast them for being dirt bags for pushing cremation special services on me and a hard sell as I was comforting my animal in his dying moments. I paid in full after entering and knew and authorizedthat it was appropriate to let my dog go. The sniveling little lackey had the nerve to come into the darkened room and say "I'll just leave the brochure here with your invoice " after I told him to leave me be with my beloved pet. Do I suspect they just scoop up a pile of ashes from the communal cremation? -yes: And charge you $300 for them. Maybe, maybe not. It's a window into the vile, shitty world of private equity and exploitation of the most sacred emotion. Easing a soul from pain to peace.

My experience with VEG was limited to a single visit that lasted about an hour, but it was during…read moreone of the most painful days of my life. We brought our beloved 17-year-old cat, Freddy, to VEG after he began experiencing seizures. Freddy had been bravely fighting advanced kidney disease, and we knew in our hearts it was time to help him cross the rainbow bridge. We were completely devastated and hysterically crying as we rushed him there. We called from the car to let them know we were on our way, and from the moment we walked through the doors, it was all hands on deck. The team's immediate response was incredible. They met us with urgency, kindness, and compassion at a time when we could barely think straight. I can't speak to the medical treatment VEG provides beyond this experience, but I can wholeheartedly speak to the compassion and professionalism they showed us. Every member of the staff treated Freddy with dignity and treated us with so much empathy during one of the hardest moments of our lives. A week later, we received a handwritten sympathy card signed by the staff. It brought me to tears. That small gesture meant more than I can put into words. After a less-than-stellar experience at another emergency veterinary hospital (Friendship), we were especially grateful for the care and compassion we received at VEG. Nothing can bring Freddy back, but the kindness shown to us that day has brought light to some very dark memories. For that, we will always be thankful.

Fast, reliable, and trustworthy professional medical care for pets…read more My boxer had a MCT removed and was back to normal self in no time. Their pre-op and post operation follow up was top notch. Highly recommended

Make sure you receive a complete breakdown of every charge and the total cost before any services…read moreare provided to avoid unexpected fees. Our experience was disappointing because the information we received was inconsistent from start to finish. The veterinary technician told my wife the total cost of the visit would be $192. However, when she went to check out, the front desk informed her the total was $297. At first, we were told the difference was due to the $92 office visit fee, which had never been disclosed or discussed with my wife before treatment. Later, the front desk called my wife back and changed the explanation, stating that the additional cost was actually due to the medication instead. The conflicting explanations made the billing process confusing and left us feeling misled. Transparent and consistent communication about pricing is important, and clients should be given an accurate estimate and a clear explanation of all charges before services are performed whenever possible.

normally, I read one star reviews and then randomly others. no time for that now, although, moot…read morepoint, since today, I took my sick best friend, Dexter, for ultrasound. Today, it is hard to find competent and caring people who take pride in their work. I could not have expected more form a vet. Dr. Wes Parquette, called me prior to ultrasound to discuss symptoms ( I missed call due to some phone issue which also did not show vm until 2 hours later) Needless to say, Dr. Parquette called back 2 hours later, discussed issues on phone, and then proceeded with ultrasound. After that, he thoroughly, discussed Dexter's medical issues and gave us options. My wife is a non practicing medical doctor, trained overseas, English is not her native language and I am hard of hearing, even with hearing aids on, which distort voices. FORTUNATE THAT DR. PARQUETTE'S VOICE DELIVERY ENABLED ME AND MY WIFE TO UNDERSTOOD 98% OF WHAT HE WAS SAYING. IT WAS A CRITICAL SITUATION FOR MY BEST FRIEND DEXTER AND IT WAS PARAMOUNT THAT WE UNDERSTOOD DR PARQUETTE WHICH WE DID. REITERATING, COULD NOT HAVE ASKED FOR MORE FROM A DOCTOR, WHO WAS SUPERB OVERALL. The front desk staff was exceptional as well. A question from a non vet like myself. Why do some vets give multiple shots on same day eg at 15 weeks which caused a month of sickness and multiple vet visits, and most likely created long term problems, or prior to surgery to remove a cyst in ear where a vet in Springfield , Va. who gave at least 2 shots a week before the surgery, (I subsequently because of that cancelled surgery and went to different vet) . Given dog's negative reaction to hospitals due to his bad experiences at such, is it not better to simply do cost benefit analysis, given dog's visible shaking and attempts to go out under the door and get him out of hospital asap rather than "do the obligatory" shots which may not help , and clearly not a current priority. Or was it a case of get the $$ now , rather than risking not coming back for the shots after the surgery. And digressing a big again, today, I read, a second NFL player sentenced for dog fighting of over 15 years, ignoring his earlier conviction and failed state not imprisoning him, the first time, and his esq adding insult to injury claiming his $30,000 fine would deprive him of his medical needs, and his "conviction and loss of dogs , is enough punishment" paraphrasing, eg 190 dogs taken from him, all used for fighting and judge does not admonish the paid ''' p...e" esq claiming that the loss of dogs (taking away dogs for their safety) is tantamount to punishment. IF THEY SYSTEM IS NOT TOTALLY BROKEN DO NOT KNOW WHAT IS.

South Paws is the ONLY veterinary hospital I would trust with my dog's care! I want to thank South…read morePaws for taking great care of us, and give a huge shout out to the fantastic doctors and staff. Dr. O'Day and Dr. Balough were beyond amazing. Extremely knowledgeable, competent, kind, and their bedside manner was better than any people doctor I've been to. They were professional, kind, and extremely caring not only for our pup but also for mom and dad. The staff was incredible, also very kind and compassionate. A big thank you to Arsenio for taking care of us pre and post surgery, we knew our pup was in good hands with him which gave us a lot of relief when we had to leave. Our experience with South Paws was fantastic and I would HIGHLY recommend them to anyone who has a dog or cat who needs specialized care. Thank you South Paws for taking great care of us!!!

Please please do not trust Dr. Elizabeth Adkins with your pet's eyes. My sister and I had been…read moretaking our pup to Dr. Adkins for a few years for dry eye disease...but I'd never met her face to face. When our dog got diagnosed with diabetes I took him in since I was worried about the potential eyesight loss that comes from that and she basically told me in very similar words: "if the diabetes doesn't get him the dry eye disease will". And left it at that, with the expectation that our 2 minute conversation would suffice. When I pressed with questions, I also learned that she had in her clinician notes that our dog had been basically blind in the left eye for last 3 years but had never told us that. We were only told over the years that he had "scarring" in left eye but never informed that meant he could not see at all. And one of the worst things, she was happy to tell us she can fit us in for pre-op whenever our dog does get cataracts (due to the diabetes). BUT never told us she doesn't actually do the surgery herself, or at hope center. So even if your pet did need emergency surgery, while hope center can do the pre-op, they will not be doing the eye surgery. It was very misleading the way she told me that and I only learned later that she doesn't even do the surgeries. I was heartbroken at seeing a doctor behave with such little empathy. Please avoid this doctor if you can, there are other local opthamologists that actually care about your pet that you should go to instead.

In April 2025, I brought my pet to this clinic for treatment. During the visit, she was left…read morewithout oxygen support and was visibly gasping for breath. I was devastated to see her in that state. They pre-charged me over $5,000 for care and insisted she stay overnight with IV fluids and for more tests, even after a call that she was better according to the vet. Unfortunately, her condition worsened during the stay. When I took her to another veterinary hospital shortly after, the follow-up veterinarian immediately removed the IV, explaining that it was doing my pet harm. They also told me there could have been a simpler alternative treatment that would not have required an overnight stay. After evaluating her, the second veterinarian advised that euthanasia was the most humane option. I reported these concerns to the clinic by email and to management but received no follow-up. The veterinarian only contacted me after I initiated a chargeback with my credit card company, which the clinic disputed. I am still extremely upset about this experience and the impact it had on my beloved pet. I would like to see the clinic take accountability and make this right -- both for me and so other clients don't experience something similar. I am open to discussing a fair resolution directly with the clinic.

Excellent care. Kept us informed step by step. Very detailed and caring for our pet. the care…read morethey provided to my pet.

The care was excellent, and I really appreciated the pictures of Kiki during her big surgery day…read more The vet tech that did Kiki's intake on the morning of her appointment was amazing and really put me at ease What I appreciated most is how the vet techs cared for Kiki-Kugel like she was their own dog

We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.

I have been going here for over 6 years - I found the post I originally made about this place…read more WELL. 5 stars no longer applies. I moved away to NY for 6 months and when I came back I went straight to the same groomers my Pup had been to since he was a puppy. I called to make my usual appointment and was asked To resubmit veterinary information again in a rude manner. Then when I arrived I was greeted by a new face at the desk. A man who said he was hired to do everything the right way unlike "before". Yet when I Asked if they were under new Ownership the man said, "NO" Here are my following reasons for their 1 Star- 1. New ownership Yet the man at front desk outright told Me ownership did not change. WHY LIE About the switch? 2. Price- increased and they even charged me. Handling fee bc they said my Dog was unmanageable, yet, the previous owners LOVED HIM. 3.customer service- new guy upfront-He was unprofessional and unpleasant. I shouldn't have left my dog especially because I felt Something was off with this man's energy. But I summed it up to maybe he was having an Off" Day. He was just rude and unkind, unlike previous owners. He would go on and on about how he was there from out of state bc his mom was unwell so I also felt bad for him, but I was also on a tight schedule. I just found this to be extremely unprofessional. Get this- I tried something new with my pup for the first time and had his tail Colored ( safely of course bc this is practically my Son). The man comments- he's not a fan of Color but to each their own. That owners who dye their dogs should do their research on how bad it is for their pets... uh really? I just ignored his unwarranted opinion but was quite upset by it. 4. going to trust myself and my pups initial reaction when picking him up. He use to love Going to the groomers and now he's terrified. 5. I paid extra for teeth cleaning which I could tell was not done and they did not trim his dewclaws which was previously always cut. At pick up, even though I was trying to get out of there as much as my dog was, the man proceeded to lecture me about taking care of my dog at home, so that he is not so matted, and that is why they had to shave him all the way at this point, I was so traumatized I just wanted to get the heck out of there, so I just paid and left as unhappy as my pup was. Oh and before I could finish paying the man asked if I was going to tip bc it is customary... really!?! I'm in the service industry I'm well aware... Never going Back - sad about the changes!