Had a visit with Dr. Olson about our dog with cancer. She was very thorough and clear. I recommend…read morewithout hesitation.

The doctors and workers at the front were helpful however, we waited an extra 1.5 hours due to…read moreshift change and machine issues. This is unacceptable. I have never experienced waiting this long while my dog is sick and in need. Do not come here unless you absolutely have to

It's an emergency vet. So expect to wait, if your visit is not life critical. Also expect to pay…read moremore than your average vet. As it's an emergency vet. Had a visit there as our cat was bleeding, seems it was just a uti. Thus not life critical. So the visit took a lot longer than usual. What with all the dogs coming in having eating chocolate etc. Out of all our trips to the emergency vet over the years. This was one of the nicest. Pleasant staff, and the bill want crippling.

Some of the negative reviews are a lil unfair. For instance.... Hospitals for humans are…read moresignificantly more expensive, even with insurance. Pets don't have insurance most times, and tbh the insurances suck. If they had downplayed the severity of my cat's condition and he passed away without me knowing I could have prevented it with more aggressive treatments... I would be a lot more angry by this, as opposed to getting a hefty bill, and I say this as someone that is in so much debt. I tend to talk to vets about what we could do to lower the price, like things that aren't critical. I explained my financial situation to them many times and I got updates where they would opt out of something less necessary, but still looking out for my cat, without me having to ask all the time. They only did what was needed. The cat for them is the priority. They're going to be honest about the treatment for your pets issue, and it's up to you to decide if you choose to take the treatment. I could tell 100% they were looking out for what's best for my cat first, and my needs second (that's a good thing). Anyway.. I don't trust anyone with my cat. He had to stay there 3 nights and he would run into my lap as soon as I'd visit. Of course he wanted me, but I could tell he really felt comforted by them while there and he seemed to have a connection with one of the staff. I was shocked to see him come up to her with his tail up wanting pets. It made me feel so much better. They also told me things that showed me that they were thinking about his feelings about things, being gentle with him and giving him treats and attention. In general, they are extremely communicative. I've had so many calls back and forth with them and they were nice every time. This is one of the hardest things I've been through and they made adjustments all the time to make it easier on us. I'm super thankful that this went as well as it could for an emergency situation.

Fine. I won't go…read moreinto their prices or the whole creepy business of private equity. They provided a service when it was needed. I wouldn't let my animal suffer and they have you on the ropes. I will absolutely blast them for being dirt bags for pushing cremation special services on me and a hard sell as I was comforting my animal in his dying moments. I paid in full after entering and knew and authorizedthat it was appropriate to let my dog go. The sniveling little lackey had the nerve to come into the darkened room and say "I'll just leave the brochure here with your invoice " after I told him to leave me be with my beloved pet. Do I suspect they just scoop up a pile of ashes from the communal cremation? -yes: And charge you $300 for them. Maybe, maybe not. It's a window into the vile, shitty world of private equity and exploitation of the most sacred emotion. Easing a soul from pain to peace.

My experience with VEG was limited to a single visit that lasted about an hour, but it was during…read moreone of the most painful days of my life. We brought our beloved 17-year-old cat, Freddy, to VEG after he began experiencing seizures. Freddy had been bravely fighting advanced kidney disease, and we knew in our hearts it was time to help him cross the rainbow bridge. We were completely devastated and hysterically crying as we rushed him there. We called from the car to let them know we were on our way, and from the moment we walked through the doors, it was all hands on deck. The team's immediate response was incredible. They met us with urgency, kindness, and compassion at a time when we could barely think straight. I can't speak to the medical treatment VEG provides beyond this experience, but I can wholeheartedly speak to the compassion and professionalism they showed us. Every member of the staff treated Freddy with dignity and treated us with so much empathy during one of the hardest moments of our lives. A week later, we received a handwritten sympathy card signed by the staff. It brought me to tears. That small gesture meant more than I can put into words. After a less-than-stellar experience at another emergency veterinary hospital (Friendship), we were especially grateful for the care and compassion we received at VEG. Nothing can bring Freddy back, but the kindness shown to us that day has brought light to some very dark memories. For that, we will always be thankful.

Tough review to write, but VEG is as good as you will find for euthanasia of a dying pet. In the…read moremoment I caught absolutely no one's name (sorry!) but we interacted with at least 5 people and all were so kind. From being in the parking lot to open the door and help us get her inside to taking care of the paperwork before the euthanasia so you can just leave on your own terms, the system they have is great for an awful day. The pushbutton to let them know you are ready so they don't have to check (and you don't have to ask) should be the standard everywhere. Chocolates for the dog (because at this point everyone gets chocolate!) but also for the people. Should be a different review but we have used them for other emergency care for all of our three now two dogs, and each time was great. I love that you are always with your pup, rather than having them taken to a back room for tests, especially for the fearful pups who can't stand to be separated from their humans. I understand some of the negative reviews about pricing but veterinary care is expensive these days and emergency care even more so. I've found VEG to be lower than the surrounding competitors I won't name here but you can figure out from the geography. Kindness abounds at this place when you and your furry friend are having a terrible day.

It's after midnight and I got here at 8:30 pm. One vet. Just waiting for results to see if our…read morecat has a UTI. This is terrible customer service. Just give me a printed copy and our meds so I can go home. They already charged us over $750 already. I'm 63 years old and tired.

The staff at LUV are exceptionally kind and compassionate. We brought our beloved cat, LUV, who was…read more14 years old, due to severe constipation. Unfortunately, due to unforeseen complications, we had to make the heartbreaking decision to put him down. Throughout this incredibly difficult time, the doctor was clear, honest, and compassionate in her guidance, helping us understand the situation and make an informed decision with empathy and respect. We never felt rushed or pressured. Every single staff member at LUV treated us and our pet with deep kindness, patience, and genuine care. Their compassion and support made an extremely painful experience a little easier to bear, and we are truly grateful for the dignity and love they showed our beloved companion during his final moments. We sincerely appreciate the care and humanity shown by the entire LUV team.

I want to be clear in my review and say I met some truly delightful people at this facility and I'm…read moresure they do good work but my experience was truly terrible. The ladies at the front desk are wonder. Super kind and courteous. My dog is in the middle of health crisis... my vet and I have formulated a plan we're both comfortable & confident with where she gets her core treatments at their office and there is some home care treatment. I ran into a relatively simple issue (her port for fluids had clearly slipped) and that required the assistance of a tech to help correct. Because this facility was open after hours my vet had suggested I go see them. When I arrived the first thing I was met with was inappropriate questions about the plan my vet & I put in place for dog. I was lectured on the dangers of providing care for my dog at home, and ultimately she didn't correct the simple issue I originally went in for. I'm sure the vet had the best of intentions but she knew nothing about me, my background, and my experience. And quite frankly I didn't feel compelled to give this woman my resume or list of credentials. Given that my dog is under close supervision by our vet (who has MANY YEARS of experience she does not); her attempts to impugn his decision & abilities (and quite frankly mine) were unprofessional, inappropriate, and completely unacceptable. My advice is simply this... you're an urgent care, address the immediate problem someone needs, don't question the decision of another veterinarian when you clearly don't know what went into making those decisions; and check your personal biases and opinions at the door. I paid $180 simply to be lectured and judged; and my sweet girl never received the care I went looking for- that was extremely frustrating. So I visited my vet first this morning and got my baby squared away. Wishing Loudoun Urgent Vet many years of success, this was one experience and while it was disappointing it won't deter me from going back if I absolutely need. I hope my next visit, whenever that might be, is better.

Lost my babygirl after 16 years of being together. Rainbow bridge let me and my family have our…read morelast goodbye to our beloved when we dropped her off. Welcomed her back home two days later in a beautiful wooden urn. An amazing company that you will not regret choosing. The most respectful and professional people who listened to our needs. Could not have thanked them enough.

We lost our little Omega on 9/11. I checked out various pet cremation services was not feeling…read morewarm and fuzzy until I contacted Rainbow Bridge and spoke with Zane. Zane and Logan were wonderful, respectful and explained the process to me. There were no red flags - others wanted a fee for private cremation but if you wanted to observe the chamber they then asked for an additional $350 for that. Logan did a wonderful job with the clay paw prints. Everything about them made me feel like I was in good hands. I actually chose to drive to their location and it was worth the 1-hour one-way trip! Highly recommend them.

There have been two outstanding experiences with Dr. Ganjei. Through his experienced fingers, it…read moreturned out my dog did not have anal gland cancer which was suspected by my regular vet. My dog was carefully monitored for a year which confirmed his initial impression. The second experience was surgery for a double hernia and perianal fistula this August. For a dog who had just completed chemotherapy for lymphoma, it sounded like extensive surgery, bringing worry. Dr. Ganjei said, "This is going to be okay. I'm good." Said without arroagance, rather a calm registering of his long history of competence. His special skill being able to do this through non-invasive surgery eliminating a large abdominal incision, enabled my dog to have a quick recovery. Dr. Ganjei's attentiveness to pain management enabled m dog's recovery to be so comfortable. In addition to his surgical skills, he is a warm, wonderful human being whose human presence deeply enhances the medical care he offers. I am so relieved and grateful for what my dog and I received from him. I would recommend Dr. Ganjei whole-heartedly! I'm part of the medical profession, so have high standards for health care and how it is delivered. I am also grateful to the women at the front desk who are so warmly hospitable, respectful and helpful. VRA is a well-organized, responsive organization that makes it pleasant and easier to receive needed care.

My experience with VRA was overall very positive, especially because of the staff. Everyone I…read moreinteracted with was kind, professional, and genuinely helpful throughout the process. One thing that really stood out was the strong communication -- they kept me informed, answered questions clearly, and made sure I understood everything along the way. The services are definitely on the pricey side, which may be difficult for some people to manage, but the quality of the staff and their professionalism helped make the experience worthwhile. It's clear that the team cares about providing good service and supporting their clients as best as possible.

Customer service is exceptional from the minute you walk in. The veterinarians are very…read morecompassionate and patient when discussing your pet's issues. They're 24/7 which is awesome.

I will forever be grateful to the vets, the techs, and ALL the staff at VEG. A few weeks ago, our…read moresenior kitty collapsed and was having a severe respiratory crisis. From the moment we stepped through the door, every single person around us leapt into action to save our girl. I have never experienced an emergency to this severity with a pet and was an absolute mess myself when we brought her in. The team worked to quickly stabilize our cat and were so sensitive and kind with my husband and I as we were grappling with extreme anxiety and anticipatory grief. Dr. Watson was the veterinarian we dealt with in those first critical hours, and she somehow struck the perfect balance between professional and warm. She sat with us while we talked through the possibilities of what was happening, the plan for diagnostics, and the decisions we should be prepared to make. It felt like being taken care of by the most knowledgeable friend you've ever met. Once we determined our cat was going to make it and be hospitalized over night, we literally felt so comfortable leaving our girl in the care of the wonderful staff. They told us multiple times that we could call at any time for an update, and we took them up on this offer when I woke up in a panic around 4am. Dr. Beckford immediately got on the phone with me, providing me with a lengthy update and allowing me to ask as many questions as I needed to feel comfortable knowing our cat was doing well. The next day when we returned to pick up our cat, Dr. Shah took so much time talking through the details of her condition and what we would do to treat her at home in the future. Instead of just doing the bare minimum, it felt like he was caring for us and for our cat like she was his own. Even on our way out the door, every vet, tech, and staff member kept reminding us that we could call or message them at any point if we had further questions or concerns. They truly mean this - even after your pet has gone home, they will gladly help reassure you or answer questions if your pet's condition changes. Since this is an open concept ER, we watched this group of vets and techs interact with a variety of pet parents for 6+ hours and at every step, you could tell that they were performing above and beyond the call of duty to do the best thing for every one of the animals that came through their doors. We were on the receiving end of that empathy, thoughtfulness, and expertise at every single turn and I would highly encourage every dog or cat owner to keep this clinic in mind for any future emergency that you might have in the future.

I have used this bed multiple times for sick animals. Right now it's a Sunday night and I've been…read morehere 11 hours with my sick Doberman. He had to get X-rays and blood work and all kinds of things for the current situation. I feel like they get a bad rap because it's awful to have to go to an urgent care with your vet because the way is always long and it's always much more expensive than the vet. It's just like going to urgent care instead of your doctor. People get mad about the weight but they are doing the best they can with dozens of walk-ins with all kinds of different situations. People get frustrated because nobody thinks that they're going to have to spend the day at an urgent care for their animal. People don't like paying more but that's life. I feel like these negative reviews don't consider that without these people, you would have nowhere to take your sick or injure dog in the middle of the night or on a Sunday in an emergency. The staff is lovely and the doctors are great. It sucks to have to wait so long but that's the nature of the business. All Things Considered they're dealing with stressed out people with sick and injured animals all day long and everybody wants help right now. You just have to wait your turn. Every time I've been here I've gotten superb care for my animals. I had a very sick cat that I had to take in at 9:00 at night on a Tuesday night to be put to sleep and they were so kind and sympathetic. They let me spend time in a room with my animal before and after even though they had 50 people waiting to be seen. I think they are lovely people that work here and I highly recommend this place for your animal emergencies.

My puppy received great care on a Saturday night. The medical secretaries, techs, and foster were…read moreall compassionate, expert, reasonably priced, and quick. So glad they are there!

Man it's so difficult to have to take your pet to an ER but if you're able to stay with your pet…read moreduring the entire experience, it's well worth it. I unfortunately had to take two pets to the ER on two separate occasions and the staff is compassionate and very very accommodating. If you have the need to go between South paws and veterinary emergency group I would pick the ladder. Still expensive, but it puts you at ease being with your pet during whatever procedure they have to have

10 stars! I'm a helicopter dog mom, and when my dog started having an issue with her backside, I…read morepanicked a little. I called this practice and they immediately connected me with a vet to talk through her symptoms. They suggested I bring her in just to be safe. When I arrived, I was checked in right away and even offered a drink or snack. A doctor quickly came out to make sure nothing was urgent, and after about a 20-30 minute wait we did a full exam. The team was so patient and kind--consulting with each other, keeping me with my dog the whole time, and making sure she was comfortable throughout. Thankfully it ended up being full anal glands and some irritation. They took care of it and gave me guidance on meds (which I already had on hand). Checkout was the biggest surprise: only $205, which feels incredibly reasonable for Northern Virginia. The clinic was clean, organized, and calm, and it was obvious the pets there were genuinely cared for (even the ones in cones having a rough day). For a stressful night, this place made it a really good experience.