Had appointment on 1/7/26 with Dr.Mcconnell for my pup Ozzy. The consultation went well. Dr…read more Mcconnell very knowledgeable and was able to answer all my questions and concerns. Also provide a treatment plan for Ozzy. I would also like to thank Kendall for going out of her way to get a prescription issue settled for me. Good customer service and friendly. Thank you too Amanda for your assistance too.

Stay away from this group, a once fabulous vet is now just in it for the money. They have gone so…read morefar as to institute a program where the tech starts ringing ip the charges before the doctor even rntere the room. The exam when it finally took place was horrible.......

Took my cat in on 11/29 at 8:30 PM. Staff was kind, quick and efficient and gave me good options…read morefor his care. I was quoted a price for xrays and pain meds and the bill ended up being less than the quote. I highly recommend them.

Unless you have deep pockets, or are well off financially, I do not recommend this practice. I'm…read moresure they know what they are doing, but they don't mind charging through the rear for their services. A consult visit cost me over 1,400. My dog needs a procedure that will now cost between 6 and 8.5K with no guarantee that she won't need further procedures in the future. I cannot afford this, so now I must put my dog down because of their greed. I hope they can sleep at night. I have never written a review before for any business, but this takes the cake.

Sadly, we required end of life services for our dog. The staff were absolutely amazing. I called…read morebefore coming in, which wasn't a requirement, but the front desk sent an online registration form so that we didn't need to wait long when we arrived. Upon arrival, the staff greeted us at the door and escorted us back to a comfy room with a couch so we could sit comfortably with our fur baby. Since this was our first time going through the procedure, the entire process was explained in detail. They also gave us all the time we needed to say our goodbyes. Finally, we received a beautiful card in the mail signed by the staff which was so thoughtful and meant a lot to our family. Our hearts are still heavy but the staff at VEG ER made the process bearable. We are so thankful for their big hearts.

I never would I have thought that I would have the experience I did at VEG when I had to bring my…read moreother dog in who had unexpectedly passed at home after his primary vet had closed for the day (Thursday 4/23/26). I regret not taking him to any other emergency animal hospital for his end of life purposes. I called the Georgetown location initially as I was in a state of panic (he was ten plus years old, I adopted him in December 2025 knowing he had a heart murmur and was also deaf. He was brought to DC by who saved him from a kill shelter and he was very loved) as he had simply collapsed on the dining room floor and passed away immediately - traumatizing to say the least. The woman who answered my call at the Georgetown location was helpful and she gave me the phone number to the closer location to me - H Street. Once we arrived, I called the phone number to let them know we were there as we needed assistance getting him inside (they were aware of this and instructed me to call upon arrival). I was outside of the door watching my phone call go unanswered as my mother, a retired vet tech, and brother-in-law waited at the car with my deceased boy. After a dozen rings, my call was answered and they informed me they would get a stretcher and meet us outside. They were prompt in getting him from the car without any further communication. I followed them into the building and they took him into a room and immediately left. I sat there with his body wrapped in a blanket on the table/stretcher until another person came in. I was handed a clipboard and told to fill out the paperwork and once complete, to ring the bell and they would come back in. There was NO introduction. No asking of his name or what had happened. No care whatsoever about who he was or how he passed. I, devastated and distraught, offered a bit of his story up and it was dismissed rather quickly. The paperwork was taken and I was told to go up front and pay. My dog was left there in a blanket on the table like a heap of garbage. Nobody, not one person, introduced themselves to us. Not a single person took the time to show any sympathy or interest in us or my dog. They never uncovered him to take a look, they never touched him, nothing. Not a single person took the time to explain anything or offer any kind of condolences. It was the most ingenuine, harsh, impersonal and downright disturbing experience I have ever been a part of. The hospital had doctors on the floor and no other animals were in sight. I am not saying that there weren't any present or that there weren't vets and/or vet techs tending to other patients - but I am saying that there was absolutely no reason whatsoever that my dog and I received little to no attention or interest. The entire thing from the moment we walked in to the minute we left was no more than 10 or so minutes. It was disgusting. Furthermore, in ALL of the times I have had to take my past dogs in for their end of life moments to various other emergency vets, I have always received, at the very least, an email or automated text offering condolences on the passing of my animals. All were always followed by a card or note of some sort. I chose the communal cremation, as I always have, and am extremely disappointed in the lack of follow up after trusting VEG with my boy at the end of his life - which was not much to expect given the horrible and disturbing experience I had when choosing VEG for my dogs end of life cremation and carry. This is not the place to go if you want someone to care. It was nothing more than a monetary gain for them and it was truly disheartening and extremely upsetting in every way. I will never recommend VEG to anyone - not for primary care nor end of life services and I can certainly guarantee that I will be in touch about my experience with the right people and organizations in an effort to prevent anyone else from having to say goodbye to their beloved pets the way I had to at VEG. I am unwell over the entire experience and I will be very vocal about it to the right people. I discourage anyone from choosing VEG.

Service:5 Stars Pricing: 2 Stars…read more This past weekend, I had a very positive experience at VEG that was overshadowed by what appears to have been sheer greed. We brought our goldendoodle to VEG because he cut his paw; the laceration split one of the digits on his paw, with superficial flesh exposure. It wasn't the worst wound in the world, but bleeding persisted and it was deep enough that we needed to determine whether stitches may be needed. Dr. Forte and the technicians (I'm so sorry I did not get their names) were just amazing. And Sarah, who did our intake, was uncommonly kind and attentive. I had absolutely zero complaints with the staff. My sole complaint was with the pricing of a pain medication. I understand that emergency treatment is not inexpensive; it's just the nature of the beast. Still, when the Dr. said the total came to $400 for the exam, cleansing/bandaging of the wound and medication, I was a bit surprised so asked for a rough breakdown. The culprit, in my view, was a common, canine, pain medication, with which I was familiar. The cost was $93 for 14 pills. I asked the doctor if we could purchase it elsewhere and she said we could. When I filled the prescription at a grocery store pharmacy, I was shocked and then angered by what I learned. The prescription, for which VEG was charging $93, was $9.99 at my local Giant pharmacy. I could not believe (and still do not) a reasonable justification would exist for such an excessive medication markup. Surely, I thought, this chain hospital has access to preferred/wholesale pricing. Parasitic was the word that came to mind. I saw a business exploiting people already experiencing stress and vulnerability as the result of a beloved pet's sickness or injury. Although I was very pleased with the service we received, I am just very disappointed and troubled by this issue, to say the least. Certainly, this is not unheard of in the society in which we live. But VEG ownership/management, I feel you do a great disservice to the excellent employees who, clearly, work so hard to represent you in the best and highest light. With respect, do better...

My name is Zero, and Dr McNabb helped me get better. She was very nice, compassionate, patient,…read morelnowledgable, and comfortable. My Human kept thanking Dr NcNabb because of how awesome she was. Also, the male nurse who was helping her (my Human did not get his name) was also cool. He checked in on me often -- which I know comforted my Human and made them much less anxioous. (Although we were both wildly exhausted in this photo, the smile/grin my Human has was genuine, and I was as at peace as I ever could be at a vet -- because the staff was so patient with my fretful Human, and I was receiving amazing care .) Thank you, VEG, for making me feel better!! (Which also made my Human feel better too, heh.)

The staff at LUV are exceptionally kind and compassionate. We brought our beloved cat, LUV, who was…read more14 years old, due to severe constipation. Unfortunately, due to unforeseen complications, we had to make the heartbreaking decision to put him down. Throughout this incredibly difficult time, the doctor was clear, honest, and compassionate in her guidance, helping us understand the situation and make an informed decision with empathy and respect. We never felt rushed or pressured. Every single staff member at LUV treated us and our pet with deep kindness, patience, and genuine care. Their compassion and support made an extremely painful experience a little easier to bear, and we are truly grateful for the dignity and love they showed our beloved companion during his final moments. We sincerely appreciate the care and humanity shown by the entire LUV team.

I want to be clear in my review and say I met some truly delightful people at this facility and I'm…read moresure they do good work but my experience was truly terrible. The ladies at the front desk are wonder. Super kind and courteous. My dog is in the middle of health crisis... my vet and I have formulated a plan we're both comfortable & confident with where she gets her core treatments at their office and there is some home care treatment. I ran into a relatively simple issue (her port for fluids had clearly slipped) and that required the assistance of a tech to help correct. Because this facility was open after hours my vet had suggested I go see them. When I arrived the first thing I was met with was inappropriate questions about the plan my vet & I put in place for dog. I was lectured on the dangers of providing care for my dog at home, and ultimately she didn't correct the simple issue I originally went in for. I'm sure the vet had the best of intentions but she knew nothing about me, my background, and my experience. And quite frankly I didn't feel compelled to give this woman my resume or list of credentials. Given that my dog is under close supervision by our vet (who has MANY YEARS of experience she does not); her attempts to impugn his decision & abilities (and quite frankly mine) were unprofessional, inappropriate, and completely unacceptable. My advice is simply this... you're an urgent care, address the immediate problem someone needs, don't question the decision of another veterinarian when you clearly don't know what went into making those decisions; and check your personal biases and opinions at the door. I paid $180 simply to be lectured and judged; and my sweet girl never received the care I went looking for- that was extremely frustrating. So I visited my vet first this morning and got my baby squared away. Wishing Loudoun Urgent Vet many years of success, this was one experience and while it was disappointing it won't deter me from going back if I absolutely need. I hope my next visit, whenever that might be, is better.

Took real good care of my dear Marvin and Theodore. Highly recommend, especially if you are looking…read morefor private viewing.

We lost our little Omega on 9/11. I checked out various pet cremation services was not feeling…read morewarm and fuzzy until I contacted Rainbow Bridge and spoke with Zane. Zane and Logan were wonderful, respectful and explained the process to me. There were no red flags - others wanted a fee for private cremation but if you wanted to observe the chamber they then asked for an additional $350 for that. Logan did a wonderful job with the clay paw prints. Everything about them made me feel like I was in good hands. I actually chose to drive to their location and it was worth the 1-hour one-way trip! Highly recommend them.

We're regulars at VRA, and we're always grateful for the exceptional care our cats and dogs…read morereceive. A special thank you to Dr. Matthew Lechner for his thoughtful guidance and expertise. He always prioritizes the right treatments and medications, keeping surgery as a last resort, which gives us great peace of mind. We're truly thankful for his compassion and care.

they are wonderful people who do a difficult job dealing with hurt and sick pets as well as upset…read moreowners. would definitely use them again!!

A few hours after receiving her rabies vaccination, we noticed that our chihuahua, Tammy, was…read morehaving a serious reaction. Her snout began swelling rapidly. Since our dog's primary clinic had already closed for the day, we urgently needed emergency care. We started calling around but had difficulty finding a veterinarian in Alexandria who could see us right away--until we reached the Veterinary Emergency Group at 4525 Duke Street. From the moment they answered the phone, the experience was exceptional. The staff member who took our call immediately reassured us that Tammy could be treated and calmly instructed us to bring her in right away. That reassurance alone meant a great deal during what was a very stressful moment. When we arrived, Dr. Rohan Shah saw Tammy immediately and began treating her without delay. His professionalism, calm demeanor, and clear expertise were incredibly reassuring. He and the entire staff treated Tammy with urgency, compassion, and genuine care, while also taking the time to explain what was happening and what they were doing to help her. Thanks to their quick action and outstanding care, Tammy was in the best possible hands during a frightening situation. The level of professionalism, kindness, and efficiency we experienced was truly remarkable. I cannot recommend the Veterinary Emergency Group highly enough. If your pet ever needs urgent care, this is absolutely the place you want to go. Frank K.

We took our Siamese cat, Pablo, here on Saturday to have a golf-ball size abscess removed from his…read morecheek/mouth (it appeared all of a sudden overnight). So would we come back to VEG ER, an emergency veterinary clinic? Yes, an emphatic yes as a matter of fact. The staff, including the two doctors who examined and treated Pablo were professional, calm, reassuring and compassionate. The only exception was the one assistant who got ruffled when she tried to take Pablo's temperature rectally and he didn't like it and took a light swat at her. The assistant got pissed and dramatically tossed the thermometer back into a drawer. They gave Pablo a sedative, a pain shot, and an antibiotic. The sedative doesn't make the pet unconscious but limp like a rag doll. What I didn't know vets do is after the treatment, is to give pets a "de-sedative" to roust them. Pablito is recovering quickly and will be fine. The clinic also tries to put pet owners at ease, proving comfortable chairs, courtesy snacks and coffee. The clinic is one big room, what VEG ER calls an open concept. It was busy when we there, but we were still checked in and seen quickly. The clinic is modern with an admittance form that you can fill out and send in before you even get there. Their invoices and doctors notes are also available instantly and electronically.

We can home yesterday to our 13 year old pup down. Of course, it was after hours. She couldn't…read morestand, hadn't eaten or drank anything in 36 hours. My husband finally got her outside and all she passed was blood. Called family members into action and within an hour were at the Emergency Vet Clinic. The receptionist, the Techs and Vet were nothing but kind, compassionate and loving to our girl and to our family. It's never easy, but EVC made it comfortable for everyone 4-legged and two legged. Thank you

They were always fine when I went there, never a problem at least the receptionists look at you…read moreand treat you like you are a human being!!!. Ive had my fills of riding all over winchester to find decent vet. although they dont allow you in to be with your pet during the exam, I very much wish they would change that, I was always welcome back home in my home state of NJ to assist with calming my cat. Never have I found a more professional vet then Dr Buchoff in NJ.... No one battled with me like certain vets did at home. . Being a RN I watch things differently then the general public. so I am very satisfied with Valley, and all my other pets (RIP) also...sadly missed.

Man it's so difficult to have to take your pet to an ER but if you're able to stay with your pet…read moreduring the entire experience, it's well worth it. I unfortunately had to take two pets to the ER on two separate occasions and the staff is compassionate and very very accommodating. If you have the need to go between South paws and veterinary emergency group I would pick the ladder. Still expensive, but it puts you at ease being with your pet during whatever procedure they have to have

10 stars! I'm a helicopter dog mom, and when my dog started having an issue with her backside, I…read morepanicked a little. I called this practice and they immediately connected me with a vet to talk through her symptoms. They suggested I bring her in just to be safe. When I arrived, I was checked in right away and even offered a drink or snack. A doctor quickly came out to make sure nothing was urgent, and after about a 20-30 minute wait we did a full exam. The team was so patient and kind--consulting with each other, keeping me with my dog the whole time, and making sure she was comfortable throughout. Thankfully it ended up being full anal glands and some irritation. They took care of it and gave me guidance on meds (which I already had on hand). Checkout was the biggest surprise: only $205, which feels incredibly reasonable for Northern Virginia. The clinic was clean, organized, and calm, and it was obvious the pets there were genuinely cared for (even the ones in cones having a rough day). For a stressful night, this place made it a really good experience.