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    VetUrgency

    4.8 (24 reviews)
    Closed 6:00 pm - 12:00 am (Next day)
    Updated 3 weeks ago

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    Services - VetUrgency

    Emergency pet hospital

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    Nice thank you card from the staff!
    Katie S.

    VetUrgency was very helpful and kind during a stressful urinary issue for my 13-year-old cat. She had crystals. they saw her quickly same day I called and were very considerate of us from the initial phone call to lobby welcome and tech/vet visit. Her issue cleared up quickly!! Thankful to the whole staff and appreciate the follow up card they sent afterwards.

    Lilah, our happy girl!
    Rachel H.

    I REALLY appreciate them. I took my dog at a time I was terrified that something might happen to her. I did have to give the staff my dog and I was unable to come in with her. But I sat in my car and got regular updates from the vet. And she assured me, that this is what she would do if it was her dog - and that's what we all want in a vet, especially an urgent vet. I didn't feel like they were just sucking money out of me, for once. (If any employees read this, this was the pomeranian who ate bathroom trash... a couple days later found evidence that it was our other dog that consumed it. But I don't regret going to you, and spending money there even if all I got was peace of mind. That means a lot to me when it comes to my dog. But thought you might want to hear the outcome of that story! Haha!)

    Zoey

    My Vet was out of town and I was referred to VetUrgency. It was by far the best recommendation and the practice is amazing from the person that checked me in and out to everyone in between The Doctor was thorough with his examination, he asked questions in trying to determine and diagnose my dog. He explained everything on a level that I could understand and I didn't feel like I was pushed through without given the opportunity to ask questions. Thank you Dr: Benedick to you and your staff for taking care of Zoey.

    Trying to hid under the chair, even though everyone was so nice to her!

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    3 years ago

    We met the staff under horrible circumstances. They were kind, compassionate, and a gift on an awful day.

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    6 years ago

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    3 years ago

    We had an emergency visit and they were great! They explained everything to us from beginning to end. They took great care of Daisy!

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    3 years ago

    very friendly, honest, responsive, kept us informed. this is going to be my go-to for vet emergencies.

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    Ask the Community - VetUrgency

    Review Highlights - VetUrgency

    Benedick spent a great deal of time and attention to trying to solve the mystery of what was wrong with her.

    Mentioned in 3 reviews

    Read more highlights

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    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (67 reviews)

    Sadly, we required end of life services for our dog. The staff were absolutely amazing. I called…read morebefore coming in, which wasn't a requirement, but the front desk sent an online registration form so that we didn't need to wait long when we arrived. Upon arrival, the staff greeted us at the door and escorted us back to a comfy room with a couch so we could sit comfortably with our fur baby. Since this was our first time going through the procedure, the entire process was explained in detail. They also gave us all the time we needed to say our goodbyes. Finally, we received a beautiful card in the mail signed by the staff which was so thoughtful and meant a lot to our family. Our hearts are still heavy but the staff at VEG ER made the process bearable. We are so thankful for their big hearts.

    I never would I have thought that I would have the experience I did at VEG when I had to bring my…read moreother dog in who had unexpectedly passed at home after his primary vet had closed for the day (Thursday 4/23/26). I regret not taking him to any other emergency animal hospital for his end of life purposes. I called the Georgetown location initially as I was in a state of panic (he was ten plus years old, I adopted him in December 2025 knowing he had a heart murmur and was also deaf. He was brought to DC by who saved him from a kill shelter and he was very loved) as he had simply collapsed on the dining room floor and passed away immediately - traumatizing to say the least. The woman who answered my call at the Georgetown location was helpful and she gave me the phone number to the closer location to me - H Street. Once we arrived, I called the phone number to let them know we were there as we needed assistance getting him inside (they were aware of this and instructed me to call upon arrival). I was outside of the door watching my phone call go unanswered as my mother, a retired vet tech, and brother-in-law waited at the car with my deceased boy. After a dozen rings, my call was answered and they informed me they would get a stretcher and meet us outside. They were prompt in getting him from the car without any further communication. I followed them into the building and they took him into a room and immediately left. I sat there with his body wrapped in a blanket on the table/stretcher until another person came in. I was handed a clipboard and told to fill out the paperwork and once complete, to ring the bell and they would come back in. There was NO introduction. No asking of his name or what had happened. No care whatsoever about who he was or how he passed. I, devastated and distraught, offered a bit of his story up and it was dismissed rather quickly. The paperwork was taken and I was told to go up front and pay. My dog was left there in a blanket on the table like a heap of garbage. Nobody, not one person, introduced themselves to us. Not a single person took the time to show any sympathy or interest in us or my dog. They never uncovered him to take a look, they never touched him, nothing. Not a single person took the time to explain anything or offer any kind of condolences. It was the most ingenuine, harsh, impersonal and downright disturbing experience I have ever been a part of. The hospital had doctors on the floor and no other animals were in sight. I am not saying that there weren't any present or that there weren't vets and/or vet techs tending to other patients - but I am saying that there was absolutely no reason whatsoever that my dog and I received little to no attention or interest. The entire thing from the moment we walked in to the minute we left was no more than 10 or so minutes. It was disgusting. Furthermore, in ALL of the times I have had to take my past dogs in for their end of life moments to various other emergency vets, I have always received, at the very least, an email or automated text offering condolences on the passing of my animals. All were always followed by a card or note of some sort. I chose the communal cremation, as I always have, and am extremely disappointed in the lack of follow up after trusting VEG with my boy at the end of his life - which was not much to expect given the horrible and disturbing experience I had when choosing VEG for my dogs end of life cremation and carry. This is not the place to go if you want someone to care. It was nothing more than a monetary gain for them and it was truly disheartening and extremely upsetting in every way. I will never recommend VEG to anyone - not for primary care nor end of life services and I can certainly guarantee that I will be in touch about my experience with the right people and organizations in an effort to prevent anyone else from having to say goodbye to their beloved pets the way I had to at VEG. I am unwell over the entire experience and I will be very vocal about it to the right people. I discourage anyone from choosing VEG.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (37 reviews)

    Service:5 Stars Pricing: 2 Stars…read more This past weekend, I had a very positive experience at VEG that was overshadowed by what appears to have been sheer greed. We brought our goldendoodle to VEG because he cut his paw; the laceration split one of the digits on his paw, with superficial flesh exposure. It wasn't the worst wound in the world, but bleeding persisted and it was deep enough that we needed to determine whether stitches may be needed. Dr. Forte and the technicians (I'm so sorry I did not get their names) were just amazing. And Sarah, who did our intake, was uncommonly kind and attentive. I had absolutely zero complaints with the staff. My sole complaint was with the pricing of a pain medication. I understand that emergency treatment is not inexpensive; it's just the nature of the beast. Still, when the Dr. said the total came to $400 for the exam, cleansing/bandaging of the wound and medication, I was a bit surprised so asked for a rough breakdown. The culprit, in my view, was a common, canine, pain medication, with which I was familiar. The cost was $93 for 14 pills. I asked the doctor if we could purchase it elsewhere and she said we could. When I filled the prescription at a grocery store pharmacy, I was shocked and then angered by what I learned. The prescription, for which VEG was charging $93, was $9.99 at my local Giant pharmacy. I could not believe (and still do not) a reasonable justification would exist for such an excessive medication markup. Surely, I thought, this chain hospital has access to preferred/wholesale pricing. Parasitic was the word that came to mind. I saw a business exploiting people already experiencing stress and vulnerability as the result of a beloved pet's sickness or injury. Although I was very pleased with the service we received, I am just very disappointed and troubled by this issue, to say the least. Certainly, this is not unheard of in the society in which we live. But VEG ownership/management, I feel you do a great disservice to the excellent employees who, clearly, work so hard to represent you in the best and highest light. With respect, do better...

    My name is Zero, and Dr McNabb helped me get better. She was very nice, compassionate, patient,…read morelnowledgable, and comfortable. My Human kept thanking Dr NcNabb because of how awesome she was. Also, the male nurse who was helping her (my Human did not get his name) was also cool. He checked in on me often -- which I know comforted my Human and made them much less anxioous. (Although we were both wildly exhausted in this photo, the smile/grin my Human has was genuine, and I was as at peace as I ever could be at a vet -- because the staff was so patient with my fretful Human, and I was receiving amazing care .) Thank you, VEG, for making me feel better!! (Which also made my Human feel better too, heh.)

    Loudoun Urgent Vet - My sick boy feeling a lot better thanks to Loudoun Urgent Vet

    Loudoun Urgent Vet

    (37 reviews)

    The staff at LUV are exceptionally kind and compassionate. We brought our beloved cat, LUV, who was…read more14 years old, due to severe constipation. Unfortunately, due to unforeseen complications, we had to make the heartbreaking decision to put him down. Throughout this incredibly difficult time, the doctor was clear, honest, and compassionate in her guidance, helping us understand the situation and make an informed decision with empathy and respect. We never felt rushed or pressured. Every single staff member at LUV treated us and our pet with deep kindness, patience, and genuine care. Their compassion and support made an extremely painful experience a little easier to bear, and we are truly grateful for the dignity and love they showed our beloved companion during his final moments. We sincerely appreciate the care and humanity shown by the entire LUV team.

    I want to be clear in my review and say I met some truly delightful people at this facility and I'm…read moresure they do good work but my experience was truly terrible. The ladies at the front desk are wonder. Super kind and courteous. My dog is in the middle of health crisis... my vet and I have formulated a plan we're both comfortable & confident with where she gets her core treatments at their office and there is some home care treatment. I ran into a relatively simple issue (her port for fluids had clearly slipped) and that required the assistance of a tech to help correct. Because this facility was open after hours my vet had suggested I go see them. When I arrived the first thing I was met with was inappropriate questions about the plan my vet & I put in place for dog. I was lectured on the dangers of providing care for my dog at home, and ultimately she didn't correct the simple issue I originally went in for. I'm sure the vet had the best of intentions but she knew nothing about me, my background, and my experience. And quite frankly I didn't feel compelled to give this woman my resume or list of credentials. Given that my dog is under close supervision by our vet (who has MANY YEARS of experience she does not); her attempts to impugn his decision & abilities (and quite frankly mine) were unprofessional, inappropriate, and completely unacceptable. My advice is simply this... you're an urgent care, address the immediate problem someone needs, don't question the decision of another veterinarian when you clearly don't know what went into making those decisions; and check your personal biases and opinions at the door. I paid $180 simply to be lectured and judged; and my sweet girl never received the care I went looking for- that was extremely frustrating. So I visited my vet first this morning and got my baby squared away. Wishing Loudoun Urgent Vet many years of success, this was one experience and while it was disappointing it won't deter me from going back if I absolutely need. I hope my next visit, whenever that might be, is better.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (53 reviews)

    A few hours after receiving her rabies vaccination, we noticed that our chihuahua, Tammy, was…read morehaving a serious reaction. Her snout began swelling rapidly. Since our dog's primary clinic had already closed for the day, we urgently needed emergency care. We started calling around but had difficulty finding a veterinarian in Alexandria who could see us right away--until we reached the Veterinary Emergency Group at 4525 Duke Street. From the moment they answered the phone, the experience was exceptional. The staff member who took our call immediately reassured us that Tammy could be treated and calmly instructed us to bring her in right away. That reassurance alone meant a great deal during what was a very stressful moment. When we arrived, Dr. Rohan Shah saw Tammy immediately and began treating her without delay. His professionalism, calm demeanor, and clear expertise were incredibly reassuring. He and the entire staff treated Tammy with urgency, compassion, and genuine care, while also taking the time to explain what was happening and what they were doing to help her. Thanks to their quick action and outstanding care, Tammy was in the best possible hands during a frightening situation. The level of professionalism, kindness, and efficiency we experienced was truly remarkable. I cannot recommend the Veterinary Emergency Group highly enough. If your pet ever needs urgent care, this is absolutely the place you want to go. Frank K.

    We took our Siamese cat, Pablo, here on Saturday to have a golf-ball size abscess removed from his…read morecheek/mouth (it appeared all of a sudden overnight). So would we come back to VEG ER, an emergency veterinary clinic? Yes, an emphatic yes as a matter of fact. The staff, including the two doctors who examined and treated Pablo were professional, calm, reassuring and compassionate. The only exception was the one assistant who got ruffled when she tried to take Pablo's temperature rectally and he didn't like it and took a light swat at her. The assistant got pissed and dramatically tossed the thermometer back into a drawer. They gave Pablo a sedative, a pain shot, and an antibiotic. The sedative doesn't make the pet unconscious but limp like a rag doll. What I didn't know vets do is after the treatment, is to give pets a "de-sedative" to roust them. Pablito is recovering quickly and will be fine. The clinic also tries to put pet owners at ease, proving comfortable chairs, courtesy snacks and coffee. The clinic is one big room, what VEG ER calls an open concept. It was busy when we there, but we were still checked in and seen quickly. The clinic is modern with an admittance form that you can fill out and send in before you even get there. Their invoices and doctors notes are also available instantly and electronically.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (74 reviews)

    Man it's so difficult to have to take your pet to an ER but if you're able to stay with your pet…read moreduring the entire experience, it's well worth it. I unfortunately had to take two pets to the ER on two separate occasions and the staff is compassionate and very very accommodating. If you have the need to go between South paws and veterinary emergency group I would pick the ladder. Still expensive, but it puts you at ease being with your pet during whatever procedure they have to have

    10 stars! I'm a helicopter dog mom, and when my dog started having an issue with her backside, I…read morepanicked a little. I called this practice and they immediately connected me with a vet to talk through her symptoms. They suggested I bring her in just to be safe. When I arrived, I was checked in right away and even offered a drink or snack. A doctor quickly came out to make sure nothing was urgent, and after about a 20-30 minute wait we did a full exam. The team was so patient and kind--consulting with each other, keeping me with my dog the whole time, and making sure she was comfortable throughout. Thankfully it ended up being full anal glands and some irritation. They took care of it and gave me guidance on meds (which I already had on hand). Checkout was the biggest surprise: only $205, which feels incredibly reasonable for Northern Virginia. The clinic was clean, organized, and calm, and it was obvious the pets there were genuinely cared for (even the ones in cones having a rough day). For a stressful night, this place made it a really good experience.

    VetUrgency - emergencypethospital - Updated May 2026

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