Please please do not trust Dr. Elizabeth Adkins with your pet's eyes. My sister and I had been taking our pup to Dr. Adkins for a few years for dry eye disease...but I'd never met her face to face. When our dog got diagnosed with diabetes I took him in since I was worried about the potential eyesight loss that comes from that and she basically told me in very similar words: "if the diabetes doesn't get him the dry eye disease will". And left it at that, with the expectation that our 2 minute conversation would suffice. When I pressed with questions, I also learned that she had in her clinician notes that our dog had been basically blind in the left eye for last 3 years but had never told us that. We were only told over the years that he had "scarring" in left eye but never informed that meant he could not see at all. And one of the worst things, she was happy to tell us she can fit us in for pre-op whenever our dog does get cataracts (due to the diabetes). BUT never told us she doesn't actually do the surgery herself, or at hope center. So even if your pet did need emergency surgery, while hope center can do the pre-op, they will not be doing the eye surgery. It was very misleading the way she told me that and I only learned later that she doesn't even do the surgeries. I was heartbroken at seeing a doctor behave with such little empathy. Please avoid this doctor if you can, there are other local opthamologists that actually care about your pet that you should go to instead. read more

In April 2025, I brought my pet to this clinic for treatment. During the visit, she was left without oxygen support and was visibly gasping for breath. I was devastated to see her in that state. They pre-charged me over $5,000 for care and insisted she stay overnight with IV fluids and for more tests, even after a call that she was better according to the vet. Unfortunately, her condition worsened during the stay. When I took her to another veterinary hospital shortly after, the follow-up veterinarian immediately removed the IV, explaining that it was doing my pet harm. They also told me there could have been a simpler alternative treatment that would not have required an overnight stay. After evaluating her, the second veterinarian advised that euthanasia was the most humane option. I reported these concerns to the clinic by email and to management but received no follow-up. The veterinarian only contacted me after I initiated a chargeback with my credit card company, which the clinic disputed. I am still extremely upset about this experience and the impact it had on my beloved pet. I would like to see the clinic take accountability and make this right -- both for me and so other clients don't experience something similar. I am open to discussing a fair resolution directly with the clinic. read more

Hope Advanced Veterinary Center - Oxygen tank needed by our pet at the follow up vet (not HOPE). - Veterinarians Near Me - Vienna, Virginia

I brought my Bichon Frise into Hope Advanced Veterinary Center around 7:15 pm on May 23, 2026. He had vomited, had heavy rope drool, and was panting when I found him upon my return home. Dr. Pugh diagnosed that he had experienced a toxic reaction and suggested I hospitalize him overnight for observation. I was given an opportunity to say good night to him around 8:30 pm and I was happy to see him sitting in the cage looking good. Dr Pugh called around 11:30 pm to tell me that Ollie was doing well. He had a good poop and pee-peed but he had not eaten or drank water. The overnight Vet would call me after 8:00 am on May 24, 2026 to give me a follow up. Around 7:15 am, Dr Mason called, happy that I was up to tell me Ollie had a turn for the worst. She disagreed with the toxic reaction diagnoses saying she believed he had a brain tumor. She said he was circling to the left and hitting his head on the side of the cage. She also said he could not stand. The only way to know for sure if it was a brain tumor was to do and MRI, but that specialty was closed until Tuesday (Monday was Memorial Day) and she didn't believe she could keep him alive until Tuesday. She reminded me that some tumors are inoperable. Dr. Mason asked me to approve x-rays to see what might be going on, which I did. She recommended that I euthanize him. She asked that I come into the Center soonest so they could set up a time for me to say good bye. While in the exam room to say goodbye, Dr. Mason showed me an x-ray on her smart phone that showed a large mass in his abdomen. She opined that it had metastasized to his brain. After considerable thought, I believe Dr. Pugh's diagnosis was the correct diagnosis. Had I taken Ollie home at 8:30 pm I believe Ollie would have been fine but would have succumbed to the mass in his abdomen in the months ahead. Ollie was hitting his head on the cage because he was trying to get out. He was never caged. I don't believe that vomiting, rope drool, and panting, which I witnessed and rushed him to Hope for, are associated with brain tumors. On June 16, 2026, I attempted to take the survey Hope had sent me on May 29, 2026 only to discover it had expired. read more

If your doc is the least critical patient, be prepared to wait, and be pushed to the back of the line over and again to be seen. I paid $216 to wait 3 hours and ended up going to another vet to get X-rays done. absolutely zero patient care skills. I would highly recommend just about any other facility. read more

I haven't used the Hope Center in many years but today I called to book an appointment for my dog due to learning he has cancer. I was tearful and praying they had an opening asap due to my initial oncology appt at another location not being for a few weeks. Shannon R. Was so kind and compassionate and while she couldn't get me in asap she did tell me her first available and offered to let me know should an earlier appointment come up. Further, she sent me a list of oncologists in the area to try. A HUGE thank you for your kindness, Shannon. It made such a difference after hearing such devastating news read more

I'm not sure why this vet clinic has low stars but when I had to bring my baby in for an emergency they took great care in monitoring him. Every time I called to do a wellness check they were able to give me updates oh him. After 24 hour monitoring and care I was able to bring him home. Not sure what lies ahead in his future but all I know if that he has a chance for one! I'm so thankful for the Hope team for taking care of him. read more

Hope Advanced Veterinary Center - Veterinarians Near Me - Vienna, Virginia

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Ok ... well this is not based on 1 review. 5 yrs before this happened. I took my cat in on a late Thursday night. That was when he had his first heart issues. Since it was Covid we weren't allowed in. I sat in the car for about 3 hrs with my son bawling our eyes out because there was ZERO communication at this time. All they could say was .. wait for the morning for more tests BUT the male doctor on duty basically said to me in the most emotionless half ass "why am i even speaking to you voice"... prepare for your cat to "die" I came back the next morning as soon as they opened and took him to Just Cats in Reston where we normally go. They were SOOOOOO CARING. And said... yeah that doctor doesn't have good bedside manners we are sorry you went through that. Nuff said. read more

Hope Advanced Veterinary Center - The $109.25 for 15 minutes of CPR = $7.23 a minute. YOURE KIDDING RIGHT?! - Veterinarians Near Me - Vienna, Virginia

I brought my dog here at 3 in the morning a few years ago because she had severe bloody diarrhea that wouldn't stop. Hope took my dog even though there weren't any more beds and literally saved her life. The doctor called several times to keep me apprised and could not have been nicer and kinder. They knew I was terrified and were responsive, kind, and knew exactly what to do. Even though it's years later I still can't thank them enough. My dog will turn 8 in a couple of weeks and I am so, so grateful that Hope was there for us. Thank you, thank you, thank you. read more

Saved my cat from intestinal cancer (small cell lymphoma). The team was great during the pandemic and Dr. Connor is the best! read more

Hope Advanced Veterinary Center - Veterinarians Near Me - Vienna, Virginia

As a pet parent, this is a place you hope you never need to visit. But life does not always agree. My dog got lymphoma at age 13. And we became patients of Dr Connor McNeil. The care has been amazing. Attention to out need, explanation of the options and recommendations of treatment. The Vet Techs at Hope Oncology are also some of the best medical staff i have interacted with. Human care or vet care. I hope you never need to go there. But if you do, you are in the best care. read more

The staff at the cardiologist dept. were sweet, patient, and kind. Especially William, I can't write how thankful I am for their promptness and attentiveness with me and my dog. It was definitely a stressful situation but out of other vets I've taken my dog to see, this place it's staff and doctor I believe was Neal Peckens made me feel informed and more comfortable with steps that's going to be taken and needed for my dog. Thank you Cardiologist dept. read more

Our Stella swallowed a penny last night , not knowing if it was Cooper it could be dangerous . We brought her in to the hospital immediately, we were greeted by Breana she was so kind and caring . I explained the situation she got Dr. Sholes immediately, what a terrific Dr. she was calm , caring and took Stella immediately because the shot to induce the object needs to be done in a certain time frame . Her bed side manners made me very confident in whatever she needed to do. Within 10 minutes Shannon came out with the biggest smile , had the penny in her hand and said Stella is good now , wow that was fast and so comforting . While being in the office it was very busy but never once did Breana or Stephanie ever show stress , I was impressed they multi tasked very well . I'd give this hospital 10 stars if I could , what a terrific team Stella was helped by last night , thank U all . read more

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Our dog is Dr McMillan's oncology patient at Hope's Oncology practice and he also has visited the ER a couple times. We cannot speak highly enough of the care team here - great staff, techs and vet. They all really care about their patients and their owners, and they try to make a tough situation a lot better. We are deeply grateful for their knowledgeable, compassionate and loving care of our boy. read more

Hope Advanced Veterinary Center - Treatment room - Veterinarians Near Me - Vienna, Virginia

Complete rip off. They play into your emotions by setting in more fear so they can run unnecessary tests. Front desk staff were cold and not friendly. It's beyond shocking that places like this exist to prey on those who are vulnerable because they love their pets so much. Never ever coming back. read more

Please note: this review is for the EMERGENCY DEPARTMENT only. I've been sitting on this for about a month because I hate writing bad reviews. Let me start with the fact that the vet we saw was WONDERFUL. Compassionate. Laid out the facts. Amazing. Dr. Hanson (sp?) is a wonderful human being. The ONLY reason I gave 2 stars is for him. Unfortunately, the front desk staff makes the first impression and it put a bad taste in our mouths. My husband and I brought our 6 mo. old kitten in last month after a brief but serious mystery illness. We had gone to another emergency vet with her previously because of a bad previous experience with our older cat whom our pet sitter brought in while we were out of town. This time, they suggested we go to Hope for a specialist after they had seen our kitten multiple times and were shaking their heads at what could be going on. When we arrived, the waiting room had not a single person in it. Not one. It was around 11ish pm. We were let in and immediately felt unwelcome as both of the front desk staff told us repeatedly that "well, we usually like people to call ahead, but..." "well, you didn't call ahead, but I guess..." Yes. We are aware. But this was serious and the other emergency vet said they would call over all of our kitten's records. Which they did about 5 min later... and again, there was nobody in the waiting room. I understand it was late. I understand we didn't call ahead. But when someone is in distress over a furry family member--maybe these should be inside thoughts? Cherry on top was when one of the front desk staff had to then come and talk euthanasia and what urn we wanted for our baby. Just something to think about. read more

Our dog hadn't been eating much over the course of a few days and when he did eat, he couldn't keep anything down and vomited three times in a day. We tried to get our usual vet but they didn't have appointments and recommended Hope. They took good care of him and ran a bunch of tests to figure out what was doing on. Fortunately, they determined he was okay and told us to try a bland diet for a few days. I'm hoping we won't have to go here again of course but if so I'll come back here knowing our dog is in good hands. read more

I am very upset with Hopes advanced care emergency room. My friend had to take my dog in as I was on flight to India. They called me on the plane and told me the first night to take care of my dog would cost $5000, and they would try to save him. They said if he was there three nights it would be between $10,000 -$15,000!!! That is absolutely obscene!!! They made it cost prohibitive for me to save my dog. They should be ashamed of themselves. read more

They took care of my cat when another vet service punched a hole in his urethra! Service was fast and skilled 24/7. Hands down if your pet is in trouble health wise this is the spot. Be prepared to pay very good money for this advanced care. read more

Dr Adkins did nothing more than my primary vet despite being a "specialist" and prolonged my dog's eye infection for an additional two months as a result. They are not there to treat your animals so they get better, but treat them in a way that lines their pockets. read more

I can't say enough good things about this organization and it's employees. Our fur baby died unexpectedly in our home at midnight a couple of weeks ago and we were panicked, beside ourselves with grief and one call to Hope Advanced Vet Care put our fears and mind at ease. Spoke to David initially that night and he was patient, sympathetic and let me rble on incoherently trying to get our information to him. He met us outside and took such care when transferring our pet from the car to the gurney and inside. We were given the option to have our baby's paw imprinted and we just picked that up and it's SO much more than I expected. We've been so sad since our doggie passed but having this momento does help. Please - if you ever need emergency pet care - even in the middle of the night, please reach out to these people. Your fur baby will be in the best of care. Thank you to all @ Hope Advanced Vet Services read more

I can't even describe how frustrated I am with the oncology department right now. Every experience I have had with them has been infuriating bordering on fraudulent. Let's start at the beginning. On 1/27 I went in for a consultation for a cat with suspected mammary cancer. During the exam, the oncologist mentioned that they usually recommend both mammary chains get removed to reduce the risk of reoccurrence. She said that depending on the cat they could do both at once or one at a time. I asked what she recommended for our cat and she said "let's see what the surgeon has to say." She left the room with my cat and came back a few minutes later and said my cat would have to do two surgeries. At check-out, I was charged $400, nearly double what the consultation was supposed to cost. They had added an $150 charge for a "surgical consultation," because apparently "let's see what the surgeon has to say" means "do you consent to pay $150 for a surgical consultation." There was no mention of an additional consultation or charge until they demanded I pay for it. And that was the BEST interaction. I scheduled my cat's surgery, which (this will be important later) despite being in the same building, in the same office, sharing the same phone number, they told me was "a separate vet." My cat had the surgery on 2/14. (Dates will also be important later) The surgeon told me we would have the results of the biopsy in 7 days. 8 days later on 2/22 I still had not received the biopsy results, so I called to ask. The surgery office informed me that the results had arrived and that they would notify the oncologist to follow up with me. I was not contacted by the oncologist despite calling to follow up again that same week. Fast forward to today, 3/1. I get a call from the oncologist's office. The oncologist refuses to discuss the results of the biopsy, and says that if I want any information about the biopsy or what further treatment my cat needs, I must schedule and pay for another consultation. Why? Because Virginia has a law that says veterinary Oncologists cannot give medical advice if they haven't seen their patient in person for over a month. Now remember, the initial consultation was 1/27. The biopsy results came in on 2/22, less than a month later. The oncologist WAITED OVER A WEEK to call me, putting me over the one month limit. I explained to the person on the phone that the biopsy results came in before the limit, and she EVEN ADMITTED that if they had called me when the results came in there would be no need for me to pay and come in for another in-person consultation. Her excuse? Well remember how the surgeon is a "separate vet" despite being in the same building, in the same office, with the same phone number? Well apparently the surgeon's office, despite receiving the biopsy results on 2/22, despite me calling them on 2/22, and despite them assuring me on 2/22 that they would tell the oncologist to call me to discuss the results, did not send the oncologist the biopsy results until 3/1, SEVEN DAYS LATER! What an amazing coincidence that these two "separate" vets who share an office take a FULL WEEK to email a single document and that full week just happens to be the time it takes to require another expensive appointment. Hope chiseled and scammed me at every opportunity. They were also incredibly condescending to me on the phone - when I told them I would have to take time off of work and drive an hour each way to bring my cat to their scam recheck, their response was "well I drive 45 minutes each way to work so it's not like I don't know what that's like." As if your normal commute compares at all to having to take half a day off of work unexpectedly. I wish I could even review their care instead of their billing, but they didn't actually give any care - the surgeon is "a separate vet," remember! EDIT: Hope reached out to me and I felt it was only fair to update my review. First of all, they refunded me the Surgical Consultation fee, so that was much appreciated. Second, they told me that there was a "miscommunication" and that the nurse who told me that the vet couldn't discuss my cat's biopsy results was incorrect and that the doctor could have spoken to me without making another in-person appointment. Too late for me but hopefully this saves anyone else from going through the same ordeal. read more

I've been coming to the Hope Center since we moved to Virginia in 2008 with my original kitten fur babies, London and Keyser Soze Kitty (and now Miles and Ripley Naidas). It is wonderful to have somewhere to go with so many specialists... a one stop shop for beyond primary care treatment. I've always appreciated the personal touch provided by the doctors and staff - the follow-up phone calls are always welcome and lord knows I've always got questions. Thank you to everyone who took care of our baby girl Ripley recently - I knew she'd be in good hands! The constant communication between the clinic and me (psycho cat mama) is key to getting both fur baby and parent through these difficult times. My husband and I truly appreciate every thing these angels do for our babies! read more

My Pekingese dog had a medical emergency while I was visiting Vienna VA. This misfortune turned out to be a blessing in that I was 10 minutes from Hope Advanced Veterinary Center instead of an hour from an emergency vet where we live. The staff was incredibly supportive, caring and professional, starting with the receptionists and on the to wonderful vet who treated my dog. They sent us home with clear instructions and all the meds we needed within a couple hours. My pooch is now well on her way to 100% healed and I am enormously relieved. Thank you Hope Advanced Veterinary Center! read more

Just a couple of weeks ago on a Friday night (March 18), we got the worst news--my cat had a rare and highly malignant cancer. The only chance to save him was to first make sure it hadn't metastasized and then...amputation of the leg with the tumor. I left messages for Hope knowing I wouldn't hear from them until Monday. Margaret from the Oncology Dept called me at 7:18 am to get us in on Wednesday. By Wed afternoon, we had sonogram and xray results showing the cancer hadn't spread. The surgery consult was on Friday and then surgery on Monday (March 28). By March 29, he was home. Throughout every step, we were updated on my cat's condition and the doctors explained every option. I am positive (pawsitive?) that their speed and attention to detail saved my cat. The entire staff from reception to the vet techs to the impressive doctors were compassionate. I never felt rushed as I moved through a process that had to be fast to combat the cancer. Instead, I felt confident I had all the information to make the best decision for my cat. They also kept my regular vet up to date. Thank you to Dr. McMillan and Dr. Hawthorne for their skill and expertise. I can't imagine better care--not just for my cat, but also for me. read more

The Hope Advanced Veterinary Clinic group in Vienna is just outstanding. Such professionals from the reception area to the Doctors.  At check in, pet and I were both greeted by name without having to ask.  We were quickly seen by the Ophthalmology specialist (which is just one floor of three they offer in services here).  Hannah and Dr Adkins were just outstanding, caring, thorough, and detailed. Carrie Ellis, the location Manager here, has a great team of Admins and Specialists.  Whether its Emergency 24-hour care, Internal Medicine, Cardiology, Surgery, CT Scanning, Oncology, or Ophthalmology you need they have you and your companion covered.  We'll definitely be back to Hope Advanced Veterinary Clinic for any other needs for our four-legged family members! Thank You! read more

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My dog loves Dr. Adkins in a way I have never seen her love other vets. She fully trusts her with her eyes! Her eyes. Eyes are such a vulnerable part of anyone's body, including humans. But my dog knows she will get relief from what Dr Adkins does in an exam and with the eye drop treatments. So, as a pet parent who adores my senior dog, I can't say enough about this practice. The staff is also wonderful - from the vet techs to the receptionists. I first came to this office after a primary care vet told me that my dog was blind. Dr Adkins found otherwise, and explained that her vision was more like looking through sunglasses. She prescribed eye drops that cleared up Emma's eyes, dramatically improved her vision, and helped produce more tears. It was wonderful to see her eyes' transformation and the effect that had on her health and her mood. But honestly, my dog loves Dr Adkins so much that it warms my heart every time we go. What a gift. She trusts Dr Adkins fully, and so do I. read more

Hope Advanced Veterinary Center - Emma's eyes have improved tremendously from Dr Adkins' care and treatment. - Veterinarians Near Me - Vienna, Virginia

I don't like leaving bad reviews. I typically will avoid negative confrontation. This review is worth my time... Do not use the ER at Hope unless you have absolutely no other alternative. I mean none. This was not the first time we had to unfortunately take one of our fur babies to see this abhorrent ER clinic, but God help me, it will be the last. Our Shiba Inu, who is a healthy senior dog, was suddenly struck by a very disturbing and unknown illness in the early morning hours and we had to call Hope because that's who my Vet recommends when they cannot see the patients themselves. As with all of our past visits (which all ended up being completely warranted emergencies), we were met with a rude and somewhat irritated person on the phone when we called and as usual they acted as if we were blowing everything out of proportion. When we finally were allowed access to bring our poor angel in, we waited in the parking lot for over 3 hours until they were finished running all sorts of diagnostics that hit our wallet to the tune of $1,745. Now, I authorized the diagnostics - the doctor asked me first and gave me no indication that I should believe it was a lost cause at this point. There were too many unknowns. So - OK, just help my dog! When they were done YOU MUST PAY IN FULL OR U CANNOT SEE YOUR DOG. I maxed out a credit card, my angel was discharged and by 5PM that evening the Doctor called us to give us preliminary test results ***NOT ALL TEST RESULTS WERE IN, JUST SOME.**** Nothing remarkable. The disease my dog has is apparently something that can just happen in older dogs and can take days, weeks or months to go away...or not. REGARDLESS OF THE OUTSTANDING UNKNOWNS AND THE PENDING REMAINING TESTS THE DOCTOR RECOMMENDED WE BEGIN TO THINK ABOUT EUTHANIZING OUR DOG. Why? It hasn't been a full day and you want to kill my dog? $1,745 later, and not all the tests are in but euthanizing the pet seems like a good idea? I was hysterical. Throughout the night her breathing became very labored, and the doctor told us that if that happened we were MORE THAN WELCOME TO CALL AND SPEAK TO A DOCTOR 24/7. It even says so on the discharge instructions that I have read over 25 times that make no mention of what to do if the condition worsens instead of improves over time. Again, when I call the person that answers is not only dismissive, rude and quite condescending but they had ZERO empathy. None. Wouldn't let me talk to a doctor, just kept telling me over and over and over to read the discharge instructions as if I was some kind of idiot. I wouldn't wish this place on my worst enemy. We have to watch our dog suffer for another 24 hours until our primary vet is open on Monday. If kharma is a real thing - I wouldn't want to be standing near any of these people when it comes knocking. read more

We came all the way from Winchester, and it was worth the drive! My mom's dog was brought here with a possible blockage and we had to leave her for the weekend. The staff did a fantastic job communicating with us several times a day, everyone was on top of it and knowledgeable about what was going on, which was very comforting. They are pricey but our pets are worth it and I'm glad we have a place like The Hope Center for after hours and specialized care. I would highly recommend them. read more

The Hope Center is an example of honesty, integrity and excellence in the treatment of our critter friends. I have always been satisfied with my communication and the insight and understanding provided by these health care professionals and their supporting staff. I wish I could remember each individual by name- but I would like to recognize Tracy, the lead veterinary technician, as well as the kind individual who was fielding calls the night of April 2nd. You guys are amazing and the only emergency care providers I would entrust with the lives of my furry family members. Thank you for your bravery in working even during this challenging time for our community. Tabby appears to be well and comfortable. read more

Hope Advanced Veterinary Center - Veterinarians Near Me - Vienna, Virginia

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I rarely write reviews, unless they are positive. I brought my puppy here, but I had a bad experience. The vets are clearly competent and that was not the issue. My negative experience was based on a vet who tried to force her views on euthanasia onto me. The front staff is wonderful, but the vet who was assigned to me dog tried to bully me into accepting both HER ethics along with the $2800 treatment plan. Her name is Dr. GONZALES - for anyone reading this. I knew before I arrived that my pet probably wouldn't survive, due to the fact that he was only 7 weeks old with a cleft palate. I am not complaining about the outcome, I did not expect him to survive. The vet examined my puppy and told me the prognosis was not good, which again was not a surprise. She presented several possible diagnoses and seemed knowledgeable. I knew there was a good chance my dog would not survive, so from the start I made it clear that I would not approve euthanasia. Instead of respecting my wishes, she proceeded to argue using tactics of guilt, and then pushing her own personal beliefs on me. I told her I would not approve euthanasia for both religious and cost reasons ($500 price). I told her, "I'm Catholic" and she said, "So am I". I said I didn't want to argue and that I would prefer to take the dog back home to die at home. She WOULD NOT BACK DOWN, and went so far as to tell me I should allocate the money (her words) it would cost to treat my pet for euthanasia instead. I COULD NOT BELIEVE WHAT I WAS HEARING. No one has the right to tell another person how to spend their money, or what life choice they should make on behalf of their pet. Lastly, she gave me an ultimatum. She refused to treat my pet AT ALL unless I approved testing for Parvovirus, which was $125. I felt bullied. If I had said no, she was not going to treat my dog. Unbelievable. But I gave in. I was at their mercy and time was of the essence, and she wouldn't treat my dog if I didn't. I don't question her professional opinion that the test was recommended. But give clients a choice when it comes to approving services. Don't lay down ultimatums. Again, I'm not blaming them for the death of my dog. But I do want to caution others and by reading other reviews, I'm definitely not the first to voice concerns about lack of empathy and money-driven focus of this place. I will consider removing this review only if Dr. Gonzales contacts me and apologizes personally for the way in which I was treated. read more

This place is so disheartening to experience! They are the emergency veterinary service in our neighborhood and the only thing they care is to make sure you will pay for their services. I am sitting my friend's dog and before they even asked me what is going on with the dog they wanted to make sure that I am aware that I am responsible for the bill regardless of being the owner or not being the owner of the pet. When I pointed out to them that the approach is quite crass they put me on hold and when they came back they said that the clinic is at capacity today and they would be happy to refer me to some other clinic. Keep in mind that this is an emergency clinic that is open 24 hours. So uncaring! read more

I sadly chose Dr Atkins to fix a cherry eye on my Great Dane Puppy. She was cold & uncaring, the surgery also failed. She never once returned a phone call. She would send an email weeks later. She price gouged eye drops for over $50.00 a bottle while the exact same medicine was $2.97 cents at Giant. After 2 months and back and forth, she blamed the breed. The surgery itself and medicine cost well over $1,200.00 I can't tell you how awful we were treated. I have NEVER written a review that wasn't glowing. Dr. Atkins is everything you want to avoid in my opinion. * subsequently after writing this review, I have been issued a $450.00 refund. I still wouldn't recommend Dr Atkins. My Great Dane is a Service Dog and a Show Dog that has been disfigured. His eye was far better prior to this surgery. read more

Hope Advanced Veterinary Center - 3 months after surgery. Harley has blue eyes. Look at this disaster. - Veterinarians Near Me - Vienna, Virginia

If I could give Hope 10 stars I would. My beloved dog Buford was diagnosed with cancer in late March, just as COVID really exploded. Dr. McNeill, the oncologist, and his incredible team helped me to understand what was happening and helped me to feel so comforted and supported, during such an incredibly stressful time. Unfortunately, Buford also had many ER visits, and I also can't stress enough how absolutely incredible every single person in the ER is. The Hope center is the GOLD STANDARD for veterinary care. Their communication with me was exceptional, and it's just so clear how much they love what they do, how much they really care for your beloved animal, and how talented and skilled they all are. I hope no one has to experience navigating a cancer journey or ER trip with their animal, but if you do, you are in EXCELLENT and LOVING hands. read more

Hope Advanced Veterinary Center - Me and Buford in Asheville, summer 2020 - Veterinarians Near Me - Vienna, Virginia

Our beagle (Ichiro) of 11 yrs had cancer, began deteriorating and was in need of being euthanized. This needed to be done on a Sunday and since this place is 24/7, it was our only option in our area. We called ahead just to get an idea of what to expect and to give them a heads up. When we arrived, the receptionist was warm and friendly. They anticipated our arrival. A staff member came out to talk to us regarding plan of care options, and we felt fully supported. Although they came out to talk to us in the waiting area... it felt comforting. Our dog wasn't anxious, dim lighting and benches for seating, the setting improved what little time we had left with our baby. Prior to placing us in a private room, they placed a catheter. We bonded with our dog for as long as we needed in that private room plus they provided us blankets. We called when we were ready to have them place the medication and remained at Ichiro's side til his heart stopped. We were also given time afterwards to say our goodbyes. We opted for paw prints. Staff was so caring and warm. They helped bring us peace at such a dark time for us. I am so grateful for the compassion they showed my family. Reading previous reviews seemed like night and day from our experience. We walked away knowing our Ichiro is at peace. As for cost, they were reasonable. It's 24/7, so you would have to expect slightly higher rates. read more

As another reviewer wrote this place is nothing more then a money grab. They prey on the hearts of pet owners and have ZERO compassion while they rack up the bill. God help you don't have $25,000 laying around because you'll get a call saying "we need to charge you an additional $2,000 and if you can't pay it come get your pet now or finance with us". After you've been milked you every penny they will graciously offer to charge you another $200 to put your pet to sleep. read more

Dr Amy Greenbaum in the ER is the BEST!! She helped my pug this weekend, and I am deeply grateful to her. A consummate professional who is very kind and understanding as well as a very skilled vet. read more

Hope Advanced Veterinary Center - Buddy Solomon - Veterinarians Near Me - Vienna, Virginia

We took our 6 year old English bulldog here to be treated for IMT. We were pleased with this practice in the beginning because of the quick diagnoses. However, once he was diagnosed that's it. They just wanted to force medicine and chemo into him. They never called to check on him and when we had a question or concern we were never able to get a hold of the internal medicine doctor we were seeing. The front desk after a certain time is rude i had to deal with Tracy twice and it was the worst experience. She huffed and would say they couldn't deal with this because of how packed the we're at the ER. As a practice you should have at least 5 spaces open for current patients if a problem were to occur. That just shows how money hungry these Veterinarian practices have become. The diagnosis was great the after care was terrible i would recommend going here for a prognosis and driving the distance for your other animals. The lack of help and misguidance has resulted in our poor baby passing away. They told us to do whatever. They have not called to send condolences or offer to be refunded for his medicine that was well over $1,800. They can keep the money, but these people do not care about anything but the paycheck. read more

Exceptional care was given to my Shih Tzu, Saturn. Diagnosed with pneumonia, he was in good hands with the veterinarians and staff last week. As a first time dog owner, it was my first trip to an animal ER and I was a bundle of nerves. Hope Center staff swiftly assessed Saturn, clearly communicated their proposed care plan, and routinely kept me updated. Dr Pugh and Ginger (forgive me if I got the names wrong), took wonderful care of him on his first day. I appreciated the way Dr. Pugh came up with a working hypothesis of aspiration pneumonia, explained the data and test results that led her to that assessment and where we could go with next steps. When I visited Saturn that evening, Ginger took the time to answer my questions and her love and care for animals was absolutely shining. The medical notes and discharge instructions were detailed and quite frankly so much better than the time I spent in the (people) ER. I loved how the notes were full of detailed medical updates but also showed they acted on any questions or concerns I raised, but stole my heart when occasionally they would refer to Saturn as a cutie. And, to give you a sense of the level of care and commitment, after Saturn was discharged he had some gastrointestinal issues. Worried, I phoned in a panic, and they coordinated with vet staff and offered me a plan a,b, and c to help Saturn. That piece of mind they offered to know that I had caring, knowledgeable experts ready to help me help Saturn...I can't thank them enough. read more

We were treated by Dr. McNeill of the oncology department. He was very thorough, and gave us a realistic assessment of the situation. The treatment instructions were easy to follow and the staff was attentive throughout the process. Our dog's quality of life improved under Dr. McNeill's care until the cancer finally won as we knew it would. I highly recommend Dr. NcNeill and HAVC to anyone wishing to have their pet evaluated and treated. read more

My cocker spaniel has been diagnosed with a chronic glaucoma and was in a lot of pain. Dr. Adkins came highly recommended by other dog owners. She did a thorough exam, provided care recommendations and was super nice to my scared pup. The only pity is that we cannot go inside and have to wait in the car as they take care of him. read more