My family and I have have been clients of Moore family dental for 10 plus years. They are honest…read moreand tell you what's needed and what's not. Many dentists try to upsell you on procedures that aren't needed. All the employees are nothing but nice and treat you with respect. Jaclyn is an amazing dental hygienist and Dr. Moore makes you feel like family. They explain everything, so you know what's going on in your mouth. My children now enjoy the dentist and taking care of their teeth. Highly recommend for you and your family!

just left had a cleaning and exam was charged 241. i asked how much cleaning and exam was and told…read more$$191. but i had a $50 non cancel fee from a previous appointment. i knew nothing of this charge the previous dentist Dr. Zunner moved into this practice. i knew nothing of the new cancellation policy i missed my appointment because i was sick. had they told me i owed $50 for the cancellation i would have never come to the practice. The hygienist was great. front desk nooo

No one wants to need a root canal. But if you do, you want a team that's empathetic, kind, and…read morepatient. That means you want Apex. From the first call, I was treated like a person in serious pain who was anxious to get it resolved. The person I spoke to got me in quickly where other practices I called couldn't see me for days. I can appreciate that people are busy but I felt like the receptionist at Apex was really making an effort to get me in fast. Dr. Weber did a great job explaining the problem, talking about what they would do fix it, and what sort of complications could come up. I felt confident I had made the right decision. Dr. Czaperacker did the procedure and she is just outstanding. She has a great chair-side manner, very kind, very patient, and fully attentive to you. I hope I never have to see them again but if I do I would gladly go back.

My dentist recommended Apex for my first root canal. I've heard horror stories about how awful this…read moreprocedure can be, so I was anxious from the jump. The building is clean and modern. Staff is incredibly kind and knowledgeable. My root canal took about 45 minutes and I was at ease the entire time. There were no issues afterward, and they even checked up on me 2 days later to make sure everything was still OK. Highly recommend for anyone requiring this procedure.

I was there for a molar extraction. From beginning to end, everyone I encountered was amazing!…read moreOnce in my room, on time, the nurse came to review my records. The doctor came in shortly after and started the process. He did a fantastic job, before and during the procedure, of explaining what he was doing and what I might hear/feel. Everything went smoothly. I am day two post op and am recovering nicely. I have zero pain and, most importantly, zero trauma Thank you to the entire team for being so awesome!

I found this practice by myself on Google. My dentist recommended practices in Williamsville,…read moreAmherst & Buffalo. I wanted something close to home & the Young St. office in Tonawanda fit the bill. I was highly impressed with the process, from the office staff appointment, consultation visit & finally the tooth extraction of a broken tooth. Now that I have found this office, I wouldn't go anywhere else.

I've been coming here since 2018 and I'm 100% satisfied with my entire experience and care that I…read morereceive. Dr. Otto is my dentist and he fortunately always has good news for me about my teeth. The dental assistants are extremely gentle and thorough while doing cleanings. The staff up front is also friendly and helpful as well. I've even had fillings done here and they were quick but thorough with that, too! What more could you want from a dental office?

I had great care by my adaentist and his team, but when my husband passed away 3 years go i was in…read morethe hospital for 1 week , call the office and talked to a girl there aand explained what was going on and she said do not worry we will see you when you are ready. Well i was recoverying at home and went to the doctors and was told i had cancer, so i had to have surgery, got home and called the office again to tell them what was going on and i explained what was going on and ask them if i could please have the same Dentist because i really liked him, i was told no problem because the Doctor did make me new teeth and i told them i needed an adjustment. Then another tradigety, my Granddaughter passed away, so i called again explained again what was going on even though i was still not healed from all this, but i wanted to see my Doctor, again they said no problem we understand why you are not coming in, and i told them i will be in as soon as all this was taken care of and again they said no problem. So i called for an appointment in June and the girl told me it has been to long and the dentist will not see you, i told her i have been calling in and was told it was ok, and she said no and hung up. How can they get away with this, it is very unfair being i was told they understood my situation. I know it is not the Doctors fault, but the front desk just hung up on me. I am 77 years old and never had such a bad experience. All i wanted was an adjustment as i can not wear them this way. Please , i do not know what to do i paid them up front for them and all i want is an adjustment. they are to long in the back of my throath and have bumps all over the top of the roof of the teeth. PLEASE some one give me an asnwer. Thank you very much, LINDA C.

What started out as a good experience turned poor after actually getting my teeth worked on. The…read morehygienist was great, thorough and explained her process. The doctor was nice but I walked out in pain which was expected. The pain I still have over a month later was not expected. I've had my teeth worked on before and have never been in this much pain post-operation. My gums surrounding one particular tooth are still swollen and red. I still cannot brush/flush without my gums bleeding. The tooth feels jagged and my filling is too tall. I still am eating with my front teeth because it's too painful otherwise unless I take 600 mg of ibuprofen beforehand. Also, this particular tooth has become a food trap with a large gap at the back of my tooth which catches everything. I never leave reviews but hoping this will come as a warning for anybody coming here for anything other than a teeth cleaning. Friendly staff and doctor. The actual work done is the problem. It's hard enough finding/trusting dentists and it was disappointing to have a poor experience after years of not having dental insurance available to me.

I have been a patient with Dr Perison since I moved to Buffalo about 12-13 years And have always…read morereceived exceptional care. I had to cancel at the last minute and was told there would be a hefty fee and when I asked to reschedule an appointment, I was treated rudely and then given an appointment 6+ months out plus. I'm am surprised that staff person was not only red but ccondescending. I am now debating whether to go back. As a health care professional, you do not treat patients in a rude condescending manner.

Everything was just AMAZING setting the appointment, my hygienist who was celebrating her bday,…read moreand a warm welcoming from the doctor. I'm happy to spread the good word!

Always a great experience. My hygienist is incredibly thorough. The staff is so warm and…read morewelcoming. And Dr Vu is amazing. The best dental experience I have ever had. I recommend this place 100%.

Very disappointed at service. Reception nice at first, at checkout rude! Made comments "you have…read morenot had insurance for several years". Expected over $5000 for partial payment for procedures I never agreed to! When informed i had insurance, receptionist was rude and commented on how she already checked. I then handed her my coverage card, only for her to continue to disrespect me. I was a patient of Dr. Cappellucci for years! This practice doesn't come close to his dental service. I feel like they were just out for money. First comment out of the dentist was you should get implants $30,000! Are you kidding me! This was never a conversation with Dr. Cappellucci. Beware of this place, unless you want to spend money. It has been over 2 weeks and i have never heard back from them. They were supposed to have the office manager look into my insurance and call me. Apparently because i questioned the crazy cost, i have been forgotten. It is okay, i am sure i can find someone else who is less money hungry. It is a shame, this was a great practice when Dr. Cappellucci owned it.

Dr Ortolano is the best. He has been my dentist for years. When I first went to him he spent some…read moretime fixing another dentist's screw ups, but it's been smooth sailing ever since. Even with all the work early on his office work with my on financing. He is very friendly and cares about his patients.

I had two extractions done, which went well. Post care is going well, I followed all post care…read moreinstructions which was provided to me. The office staff was very polite, caring, and professional.

Amazing service leave feeling happy about my experience every time.The staff are kind and caring…read moreleaving my anxious feeling when it comes to dentistry aside. Thank you so much.