I never understood why a dentist office makes appointments and than makes you wait an hour to be…read moreseen even when you're on time. Aside from them making me wait an hour, as if I have all this time to waste and the Dentists time is more valuable...they charged to look at my mouth. I went to three places for pricing on an implant and they were the only ones that charged $90 just for the visit. The other two did all the same things including X-rays. Additionally, they were the most expensive! Go figure. The Dentist (who I bet prefers to go by Doctor) must think of himself as being really special to charge those prices. Run away and don't look back!! I suggest going to Buffalo Dental Implant!

Service will be okay if they listen to the patient and didn't cancel their appointments…read moreconstantly!!!

They cancelled my last appointment and had to make an inconvenient time just to get me in. And now…read morethey cancelled my son's appointment. No one answers the phone. I leave my number and no one calls me back. This is very disappointing.

This was the perfect choice for me. I have a lot of anxiety going to the dentist (probably why I…read morehaven't gone in 8years). From the moment I walked in, the whole team was welcoming and friendly. Short wait time and they took me right back. The doctor was informative and thoughtful. I originally went in for a problem but turned out to be nothing serious. I was so happy, I scheduled a follow up appointment. I will definitely go back.

A friend recommended this dental practice to me and it is exactly what I expected. They were able…read moreto get me into their office in a timely manner. Right from the start everyone was very friendly. All employees were smiling. I was just in for an evaluation because I was considering change to Embury for my dental care. They took X-rays and Dr. Embury went over every one of my challenging teeth and told me what to expect. One tooth has "gone through fillingville and is headed to crown town." He spent a lot of time with me and really got to know me. It was really just an evaluation so they did not do much to my teeth. But all the equipment seemed up to date, they played my favorite music and made me feel comfortable. This was the best dentist appointment I've ever had. I am very happy and please to say they are my new dentist.

As someone who suffers from extreme trauma as a result of more than a few horrific experiences with…read moredentists, it is, of course, important that any dentist I see is compassionate, supportive, and an effective communicator. Most unfortunately, Eddie is NOT any of this. I am new to Buffalo after moving here from Denver a mere three months ago. Knowing it was past time for me to see a dentist (along with finally securing dental insurance and the financial ability to cover any remaining cost), I made an appointment at this office based on the recommendation of both my husband (a Buffalo native) and his family. They reassured me that the "dr" was kind, caring, and compassionate, (they know my history). My first visit was for a cleaning. I met the "dr" very briefly and let him know about my extreme dental anxiety. Additionally, my husband also had a conversation with him about this. Feeling comfortable with moving forward with our relationship, I made a few future appointments to begin my dental journey. I arrived at my second appointment on Tuesday, August 26, mistakenly thinking I was to complete a second cleaning (dental anxiety prevents so many patients from receiving proper dental care). Instead, I was told that the visit was for two fillings. Understanding that I was now facing a similar experience with my past dental visits (including drilling and extractions without properly numbing to the point where I was screaming in pain throughout the process), my heart started racing, I began shaking, and knew that I was in the midst of an anxiety attack. I texted my husband, alerting him to my impending procedure. Because I believed that Eddie understood my issues, I thought that they would accommodate my needs by offering sedation (I was told my sister-in-law, who sees this "dr", is also nervous and receives sedation when necessary). At this point, I felt incapacitated to self-advocate (I was experiencing Paralysis trauma response and trusted the "dr" to act with professionalism and integrity). He, in fact, did not. His attempts to "distract" me by asking frivolous questions were laughable and insulting. I requested ear plugs, so, at the very least, the drilling sound might not affect me as much and he laughed, offering instead two sad little pieces of cotton. And so, I endured. Upon completion, I was left completely drained. Still shaking and wiping my tears, I approached the front desk to check out. The receptionist told me that my husband called upset about the "dr" not protecting me, even after knowing about my anxiety. She informed me that patients need to ask for sedation, a fact unknown to me. It was then that I realized that this "dr" did not care enough to either remember what both my husband and told him, or he truly just didn't care at all. However, because I prefer to see the good in people and believe in second chances, I told her I want to move forward and proceeded to make another appointment. Of course, I had concerns about the ineffective communication, as well as Eddie's failure to know his patients, but believed he was capable of understanding my needs for future procedures. Imagine my horror when I received, just today, a certified letter from Eddie terminating me as a patient because I "questioned his professionalism and integrity". My first response was one of dismay: was I not the one who received inadequate care, and why does my request to receive such care equate to absolving this man from his responsibilities as a "dr"? But then, I understood. Eddie may have his big fancy education and his cute little practice in West Seneca, but this does not prevent him from reacting like a hurt little boy because a grown woman dared to request adequate care. He is a sad excuse of a man, and an even sadder excuse of a dentist. Pathetic.

Dr. Dwyer and team are excellent! I can't stress what a relief it has been to be able to find a…read moredental office with such a professional and skilled team. I'm lucky to live in the area, but would gladly travel to receive care. The office provides a clean and safe setting with the latest technology, which makes every step more comfortable. As someone who has frequent cavities due to a health condition, I keep up with regular dental visits. I feel good about the plan and schedule of services I will be receiving. Dr. Dwyer takes time to go over concerns and answers any questions patiently. I've visited a couple of other offices in the area and this is the best! Each staff member provides the highest level of customer service and skill. I am able to relax and trust that I am receiving high quality care.

Joe and his staff are very friendly, will put you at ease. Very affordable!!…read moreGets the job done!!

Outstanding in all aspects! Reception, hygienists, doctor & oral surgery. Very impressed with the…read morepleasant demeanor of everyone I have encountered. Extremely pleased with Dr.Ryan Brown, DMD. I highly recommend this excellent dental practice .

Dr.Au and Julie were fantastic and so caring ,I had a tooth extraction and they were so gental,I…read morewill recommend them to all my friends and family.