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    Gary McBride

    4.0 (1 review)

    Services - Gary McBride

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    14 years ago

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    University Pediatric Dentistry

    University Pediatric Dentistry

    (3 reviews)

    Deeply Disappointing Experience:…read more I rarely leave negative reviews, but parents deserve to know what they may be walking into. Our experience at University Pediatric Dentistry has been nothing short of condescending, dismissive, and frankly, deplorable in terms of quality of care. We originally brought my daughter here for routine cleanings. At a previous visit, we were told she needed all of her baby teeth capped because "she didn't have adult teeth underneath," along with multiple extractions. That alone raised red flags, so we went straight to the top prosthodontist at Oishei Children's Hospital for a second opinion. After new X-rays and a thorough exam, the specialist told us her oral hygiene was excellent, the teeth did not need to be capped, and with future orthodontic work we could make a clear plan for prosthetics down the road. She even sent a letter of her findings. We then took that letter to one of the top-rated orthodontists in the area, who fully agreed. Fast forward to our most recent cleaning at University Pediatric Dentistry. The moment we shared the medical findings from Oishei, the hygienist became cold and condescending. Her tone and comments were so inappropriate that my daughter -- who walked in feeling confident and proud of her progress -- ended up in tears. That alone is inexcusable. The dentist then told me he did not agree with either of the other two highly regarded specialists and insisted one tooth "really needed to come out." Fine -- if it needs to be pulled, let's pull it. But he refused to do it in the office. He told me she must go downtown to be fully sedated. I explained I have called that office twice and was told we would need to pay $250 upfront and that it cannot be billed or broken into installments. As a parent living paycheck to paycheck, that is simply not feasible. I asked if we could do it across multiple office visits or discuss alternatives, and he refused. His exact position was that full sedation was "in her best interest," yet he would not treat the child under his care unless it was paid in full, upfront. I keep asking myself: What kind of pediatric dentist claims to be acting in a child's best interest, then refuses to treat her unless the payment structure fits their rules? I was not refusing to pay -- I was asking for a reasonable, humane option. My daughter left this office crying, anxious, and biting her nails after previously feeling relieved and empowered by the doctors at Children's Hospital. No parent should have to watch that. Do not go here. There are far better, more compassionate providers in Buffalo. Your child deserves to feel safe, respected, and cared for -- not dismissed, or shamed. And parents shouldn't leave feeling intimidated.

    I took my children to the office at 1091 main st in buffalo ny, first off I waited months for my…read morekids appointments (they didn't have any available last year) while there they informed me that my children would need sedation and that it would have to be paid cash because their anesthesiologist doesn't accept insurance. I explained to them that ive never had this problem in Niagara Falls and my special needs daughter should be referred to Children's where she gets any work done because she has to be sedated and that them not accepting insurance is a very big inconvenience for parents. The supervisor told me they will not do that because they already put the work order in for her there. they were very rude to me over the phone and even hung up on me. They sent me a letter stating that my children will no longer be able to be serviced at their office. Horrible and stressful experience. I wouldnt recommend anyone take their children there. They are very rude and the anesthesiologist doesn't even accept insurance.

    Gary McBride - generaldentistry - Updated May 2026

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