We are the lucky winners of children who need braces! I blame my husband. I never needed braces…read more :-P But I digress. Our daughter, age 13, was recommended to see an orthodontist for a consultation by her dentist. It was pretty clear she was going to need braces. We looked around at our options, and settled on a consultation with Owl based on proximity and patient reviews. After our consultation, we went with Owl without question. We've been a patient of Owl for many months, over six months now, I believe. We're fans of Owl for several reasons: ** The initial consultation was very helpful in understanding both our daughter's treatment plan, and payment options. ** Owl was very flexible with payments. We asked if we could pay very low monthly installments until I could apply for my health insurance HSA next year to pay off the bulk of the balance. They were very flexible and agreeable to this arrangement. ** I am forgetful with healthcare appointments. Owl does a great job with reminders when I need them. ** We primarily go to Owl on Hopkins, but if scheduling is an issue, you can go in for adjustments at any Owl location that has an opening. ** Our daughter has felt comfortable with the treatments, even now when she has to go in alone during pandemic times; she is very shy, so this is saying a lot to how welcoming and warm the orthodontia staff is here. Once we pay off and finish treatments for our daughter, our son will be on deck. We'll continue to use Owl for him when we get to that point, since we've had a stellar experience with both the orthodontia staff and office staff at Owl. Thank you, Owl, for helping our daughter smile big and bright, and next, our son! :-D

Nancy in finance is very rude and unprofessional. I had a payment due that I honestly forgot about…read more I told her over the phone I forgot about it there's a lot going on and quite frankly I don't just have the $800 just sitting in my pocket. and she basically called me a liar and made me feel like crap.

What a great experience. The staff is great - caring & friendly. The doctor was wonderful…read more Explained everything thoroughly & took time with me to allay my fears. Highly recommend!!!

Outstanding in all aspects! Reception, hygienists, doctor & oral surgery. Very impressed with the…read morepleasant demeanor of everyone I have encountered. Extremely pleased with Dr.Ryan Brown, DMD. I highly recommend this excellent dental practice .

No one wants to need a root canal. But if you do, you want a team that's empathetic, kind, and…read morepatient. That means you want Apex. From the first call, I was treated like a person in serious pain who was anxious to get it resolved. The person I spoke to got me in quickly where other practices I called couldn't see me for days. I can appreciate that people are busy but I felt like the receptionist at Apex was really making an effort to get me in fast. Dr. Weber did a great job explaining the problem, talking about what they would do fix it, and what sort of complications could come up. I felt confident I had made the right decision. Dr. Czaperacker did the procedure and she is just outstanding. She has a great chair-side manner, very kind, very patient, and fully attentive to you. I hope I never have to see them again but if I do I would gladly go back.

My dentist recommended Apex for my first root canal. I've heard horror stories about how awful this…read moreprocedure can be, so I was anxious from the jump. The building is clean and modern. Staff is incredibly kind and knowledgeable. My root canal took about 45 minutes and I was at ease the entire time. There were no issues afterward, and they even checked up on me 2 days later to make sure everything was still OK. Highly recommend for anyone requiring this procedure.

Dr. Kirti and her assistant Johanna took amazing care of my son who needed a serious amount of…read moredental work after being improperly treated by UPD. They were extremely patient and kind, and made what could have been 5 horrible appointments as bearable and pleasant as could be. Where UPD offered to option other than to fully sedate my 13 y/o, Winning Smiles was able to take care of him with a little nitrous and Novocain. The front staff is kind, friendly, thorough, and caring. We felt 100% comfortable utilizing the facility during the summer with their restrictions in place. They took great care to ensure everyone's safety. We are so happy to have switched to WS Buffalo.

My 2 kids had dental cleaning appointments today. Unfortunately this dental place used to be so…read moregood. But the quality of care is rapidly declining. My kids dental X-rays were taken multiple times. And with my daughter it wasn't even working with the X-rays. I didnt even see them place an x-ray protection over my daughter or son. My daughter can't be seen for 3 cavities until February 2027. I am seriously considering leaving the practice. My favorite dentist Dr David has left the practice and so many other wonderful staff! We were there before Dr Mike bought the practice.

I've been going to Westermeier Martin Dental Care in East Aurora for years. Having some dental…read moreanxiety, this is a place I can go and know I'm not judged and I am taken care of. The environment is calming and relaxing feeling. This is the office I had Invisalign braces done. It took a long time (because of my teeth) but it's the best thing I have done for myself. Aside from routine hygiene care, I've had a root canal and crown done by Dr. Alex Miecyjak. He really puts you at ease, and you know you're literally in good hands. He has a rapport with his assistant and they know just what to do. I trust Dr. Alex emphatically for my dental needs. The office staff and assistants are kind and attentive. I know when I leave, my teeth are as healthy as they can be. I've had other work done here over the years, by other excellent dentists. I thought about going to a different dental practice, for the sole reason for a location closer to home, but I can't give up the known; the positive experiences I've had with Dr. Alex and staff in East Aurora.

I understand that physicians and dental offices have cancellation policies. However I canceled a…read moreMonday afternoon appointment at 7 AM on that Monday because I was diagnosed with Covid on Sunday and was extremely ill... I had been a long time patient and had never canceled previously. When speaking with the receptionist, she advised me to still come to the appointment. I could not rightfully expose the dental hygienist to my illness. I now have a $40 cancellation fee! Seems like WM dental cares more about the money than their staff!

Dr. Amy has been my kids dentist for years and we are extremely happy. My kids love going there…read more All the hygienists are so nice and patient. I never had to wait for my appointment. I show up a couple minutes early and they are right back getting scene. This is usually unheard of in a medical office. If you are looking for a pediatric dentist I highly recommend this place.

What an absolutely wonderful dentist and staff! Wow! My daughter needed two fillings today and it…read morewas her first time having cavities filled and having a dentist work in her mouth, which can feel uncomfortable even for adults. So, my daughter was very nervous and also has sensory challenges, which made a very stressful situation for her. Dr. Amy was amazing! She talked to my daughter so respectfully and lovingly. She tried to empower my daughter and give her confidence - She never once looked impatient or made my daughter feel bad about crying and being so anxious. That's not just a fantastic dentist, that's a beautiful person! Also, Dr. Amy's entire staff was wonderful. I don't know her name, but the assistant in the room was so calming, and a total Pro. Kate on the phones is a class act - never made me feel uncomfortable about asking questions and was extremely helpful. As a parent, I could not have wished for a more knowledgeable, kind and professional dentist. Also, just a great role model for my young daughter - to see a brilliant woman dentist also be so kind and compassionate. And believe me....not all "pediatric dentists" are created equal...I've gone to 2 complete duds before I found Dr. Amy. I drive from OP to E. Amherst, which on a good day is a 45 minute drive with Transit road lights and traffic. But, after seeing how skilled Dr. Amy and her team are, I would certainly drive even further.

Super polite, professional and gentle. Love the dentists and staff. They are extremely gentle.read more

This people are assholes they say they don't take any insurance when I've went to them within past…read more2 years with Medicare and Medicare. I would not recommend this horrible gold digging place call better business on them

This review is for both Dr Laura Littman and Dr Brendan Fallon and their office staff at both the…read moreAmherst location and the Orchard Park location. First let me say that I have no fear of dentistry at all so you can read the review with that in mind and imagine how it would be for someone who does have these issues. Recently I had something ,other than my usual every six month cleaning year after year, occur and I needed it handled as soon as possible. I called my usual Amherst office and explained the situation to the office staff who were very nice and had me speak to Dr Laura Littman. Dr Littman was absolutely wonderful. She understood my concern and wanted to get me in the correct situation as soon as possible. She was so very helpful in getting me in to the Orchard Park office that day. When I arrived at the Orchard Park office their staff was so welcoming. Nikki ( assistant) and Dr Fallon never made me feel like I disrupted their schedule. Dr Fallon asked questions and listened to the answers. Asked if the angle of the chair was comfortable for me, generally was very conscious of me as a patient my comfort and any possible concerns. He resolved the issue and gave me all the information I needed. His chair side manner was above and beyond doctors in any science. The checkout staff was equally thoughtful and helpful topping off the whole experience with kindness. I can't express my thanks enough and how impressed I was by everyone from my first phone call to the Amherst office to checking out at the Orchard Park office, by everyone.

No words to describe the awesome care & staff Over 20 years…read moremy wife and I have received the best dental care ever!!!