I absolutely love growing smiles. I've been bringing my children to this dental office for years…read more The front desk receptionist Kim is very pleasant. Dr. Weiss and the rest of his staff is great as well. I highly recommend if you have small children and looking for a long-term dentist

We have been very pleased with Dr. Weiss thus far. He managed to squeeze us in (as a new patient)…read moreat a moment's notice when we had a concern about our child's teeth. Dr. Weiss and his staff are wonderful with our children. The office and waiting are all kid-friendly with toys, video games, musical instruments, and much more - even a lovely therapy dog (a couple days of the week)! Dr. Weiss and his staff provide our children with comprehensive, state of the art care during their visits. They are all very knowledgable and helpful. We highly recommend him!

This pediatric dentist is amazing. I take both of my children here, and it's been nothing but great…read moreevery visit. This morning I brought my three-year-old son, who is usually terrified to go to the dentist, to a check up. Nurse Julie was outstanding with him, and he was all smiles the whole visit (and even let her polish his teeth with no trepidation!). I drive 35 minutes here from Buffalo, and it is 1,000% worth the trip. They are very responsive if you call with questions, as well. I won't take my little ones anywhere else.

I absolutely love growing smiles. I've been bringing my children to this dental office for years…read more The front desk receptionist Kim is very pleasant. Dr. Weiss and the rest of his staff is great as well. I highly recommend if you have small children and looking for a long-term dentist

I had a tooth extracted this morning with Dr Koli. I couldn't ask for a better dentist. She is…read morefriendly, polite and the best dentist that I've ever had. You won't find a gentler dentist. She gave me three shots of nova cane, the last one in the roof of my mouth, I never felt any pain. Dr Koli explained everything she was doing. It's not fun having any extraction but she makes it very comfortable for me.

Jim was very knowledgeable and informative, and I felt like I left knowing what I needed to doread more

Weary about leaving reviews on medical offices because everyone's experience is so different…read more Here's mine: First visit with my toddler. His first ever visit with a dentist. They were FAST. appointment was early 9am so that could be part of it. Almost no waiting to be called back. The hygienist was great with kids. The dentist was nice. They were quick and talked to him the way toddlers need to be talked to. Kind and sweet. He got to pick a toothbrush (BLUEY) and stickers. This place was recommended by our regular pediatrician and I have no complaints.

the absolute worst!!! don't waste your time. rude incompetent staff. Was told four children had…read moreappointments only to show up and find out that instead of rescheduling for the four they only made one appointment and were unable to accommodate us that day. Then we sat there waiting for over 45 minutes past our appointment time for the one kid to be seen

My whole family has been going to Winning Smiles for a few years now (my husband, 6-year-old,…read moretoddler, and I). The doctors we've seen have all been great, and the technicians as well. What's better than that just freshly cleaned teeth feeling?! I like that they have a cozier non-typical office/exam room for bringing the littlest one in. We started bringing my 6-year-old in when he turned one, and they do the whole exam in this cute little room with fun stuff on the walls, and carpeted floor, and give them a balloon and rubber ducky on the way out. I love that it's not a typical sterile, white exam room. I think this helped my big boy to not have any aversion to going to the dentist because it started out so nicely this way. Pre-pandemic they had a game room, train table, and super cool mini movie theatre all in the waiting area. Honestly my kid wanted to go just to hang out in there. They also have tvs over every single one of their exam beds, and all the kids beds have fun disney movies playing at any given time - like Nemo, or Toy Story. I have found some bills to be pretty expensive, especially when we were between insurances, as I see others noting below. But luckily (knock on wood), we've not had an emergency or urgent need for any major surgery so routine maintenance with insurance has been as expected.

I find it discriminatory to not accept certain dental insurances at your suburban locations. Only…read moreat the Buffalo location do you accept. First time in my life having this dental insurance that alot of dentists dont accept. Bill the patient separately if this dental plan doesn't pay you enough.

Dr. Marti claims to be amazing when working with children with special needs. I assure you she is…read morenot. They clearly just want money as they did a fair amount of dental work on my daughter that wasn't needed. They refused to come up with a proactive plan, all they were interested in was money. Do not go there!!!

been coming here for years. once a problem comes up the billing specialist KELSEY decided to get…read moresarcastic and smart with me. she did not know the problem but will blame the insurance. so when I asked questions and made her do her job she was very upset and made a show in the waiting room. very unprofessional and I told her. very disappointed in this place. switching dentist

Deeply Disappointing Experience:…read more I rarely leave negative reviews, but parents deserve to know what they may be walking into. Our experience at University Pediatric Dentistry has been nothing short of condescending, dismissive, and frankly, deplorable in terms of quality of care. We originally brought my daughter here for routine cleanings. At a previous visit, we were told she needed all of her baby teeth capped because "she didn't have adult teeth underneath," along with multiple extractions. That alone raised red flags, so we went straight to the top prosthodontist at Oishei Children's Hospital for a second opinion. After new X-rays and a thorough exam, the specialist told us her oral hygiene was excellent, the teeth did not need to be capped, and with future orthodontic work we could make a clear plan for prosthetics down the road. She even sent a letter of her findings. We then took that letter to one of the top-rated orthodontists in the area, who fully agreed. Fast forward to our most recent cleaning at University Pediatric Dentistry. The moment we shared the medical findings from Oishei, the hygienist became cold and condescending. Her tone and comments were so inappropriate that my daughter -- who walked in feeling confident and proud of her progress -- ended up in tears. That alone is inexcusable. The dentist then told me he did not agree with either of the other two highly regarded specialists and insisted one tooth "really needed to come out." Fine -- if it needs to be pulled, let's pull it. But he refused to do it in the office. He told me she must go downtown to be fully sedated. I explained I have called that office twice and was told we would need to pay $250 upfront and that it cannot be billed or broken into installments. As a parent living paycheck to paycheck, that is simply not feasible. I asked if we could do it across multiple office visits or discuss alternatives, and he refused. His exact position was that full sedation was "in her best interest," yet he would not treat the child under his care unless it was paid in full, upfront. I keep asking myself: What kind of pediatric dentist claims to be acting in a child's best interest, then refuses to treat her unless the payment structure fits their rules? I was not refusing to pay -- I was asking for a reasonable, humane option. My daughter left this office crying, anxious, and biting her nails after previously feeling relieved and empowered by the doctors at Children's Hospital. No parent should have to watch that. Do not go here. There are far better, more compassionate providers in Buffalo. Your child deserves to feel safe, respected, and cared for -- not dismissed, or shamed. And parents shouldn't leave feeling intimidated.

I took my children to the office at 1091 main st in buffalo ny, first off I waited months for my…read morekids appointments (they didn't have any available last year) while there they informed me that my children would need sedation and that it would have to be paid cash because their anesthesiologist doesn't accept insurance. I explained to them that ive never had this problem in Niagara Falls and my special needs daughter should be referred to Children's where she gets any work done because she has to be sedated and that them not accepting insurance is a very big inconvenience for parents. The supervisor told me they will not do that because they already put the work order in for her there. they were very rude to me over the phone and even hung up on me. They sent me a letter stating that my children will no longer be able to be serviced at their office. Horrible and stressful experience. I wouldnt recommend anyone take their children there. They are very rude and the anesthesiologist doesn't even accept insurance.

Dr Todd and Tonya were amazing. My daughter broke her two upper front teeth in an accident at…read moreschool. We got an appointment the next day for a consultation. Thinking it would be quite the process we were shocked that they took the time out of their already busy scheduleto get her some temporary fillings at the same appointment. Follow up a couple weeks later for a root canal for a more permanent solution. It's been a few months now and she is pain free and very happy. Would recommend.

Sadly Winning Smiles in Orchard Park has gone completely downhill since this postive review was…read moreposted. Our family of 5 have been patients of Winning smiles for 17 years and we have always loved it there until recently. It is nearly impossible to get through to anyone on the new phone system, billing discrepancies have been handled with threatening letters and texts. We spent hours gathering documentation on a billing issue and the only response was a letter terminating treatment. The only verbal communication that we have had has been argumentative and has provided zero resolution. We have received texts about missed appointments a week before the actual appointments. We were billed $1000 over the amount agreed upon by our insurance, which is in network, the insurance was not billed until 2 years after the start of treatment and the claim is now expired. I waited weeks to write this review in hopes that we would have an explanation or constructive plan to move forward but we only have a letter of termination of care for our daughter and email regarding late payment of an amount that no one at Winning Smiles can explain. Disappointed and sad about such a decline in what was once a great practice.

My wife took our grandson Henry to see Dr Dunn. She was wonderful taking care of him. He has…read moresensory issues and Dr Dunn was so patient with him. We will be taking Henry back as directed!!

Dr Dunn has treated both of our children over the years and we could not have been more satisfied…read morewith her efforts. She has always presented the wonderful combination of gentleness and professionalism. We highly recommend her!