Very kind and patient with my autistic grandson and they were able to gain his trust with the…read moretechniques that they used

I went to well now because I fell. My lower arm was swollen and bruised. I was in a lot of pain in…read moremy hand and wrist. I mentioned that I had some prior pain in my thumb. I had X-rays and was told I had tendinitis. I asked if they were sure it wasn't my wrist. Again, tendonitis of the thumb. A few days pass, I decide to go to Excelsior bc the pain and swelling were worse . My diagnosis - a broken wrist .

The technicians were amazing, personable, kind, intelligent and caring for technique and maximizing…read moreyour time.

Over the years, I have gone here for CT scans, mammograms, x-rays, etc. Registering is quick and…read moreeasy, the waiting room is large enough for social distancing, and of course everyone wears masks. Staff and technicians are efficient and friendly and courteous. Last Friday I went here for sinus cavity CT. From the registration desk to returning to my car, it was less than 20 minutes. Sure it depends on what you are having done, but everyone is well-organized and efficient.

I had a mammogram and bone density test done today. I highly recommend this facility. I was…read moretaken right away and everything was explained to me before the tests began. I received the results of the mammogram after a few minutes. The staff was so friendly and professional,

Phone scheduling is pretty much a nightmare, you wait at least 20/30 minutes!…read moreNot intelligent schedulers ! I missed half the testing my Dr Faxed to their newest satellite 1111 maplemere. It was urgent matter as well. While inside ( a nice lady who has been there the longest) was able to start working on the other things needed. Authorization. Unfortunately she Had to cancel my scheduled appointment because the auth dept never told my Dr they needed to get Auth!! So of course I waited another week because of lack of competence. Lots of Training is needed there!!

My husband and I came here last night to do a little check in on our baby and had a great…read moreexperience! I purchased the heartbeat package which came with a five minute sonogram and a heart recorder that we got his heartbeat on. It was so sweet to hear and now we can listen any time at home! Jenn was so sweet and accommodating because I was a few minutes late due to traffic. We just switched times with another couple which worked out well. The room was so nice with a full bed which was so comfortable! Jenn tried to show us our baby in 3D but he was just so cozy and was hiding his face, but it was cool to try to see him! We received photos in our email and a video of the whole sonogram which is amazing that we get to go back and watch it. I highly recommend coming here if you need a little peace of mind!

My wife and I just came back from Perfect Preview and we had a wonderful experience…read more Unfortunately all the local Rochester 3D/4D Ultrasound places were booked up, so we drove to Buffalo to take an early peek at our baby girl. Jennifer, the owner and ultrasound operator, was super pleasant to be around. She was genuinely happy and excited for us. You can tell that she loves what she does. She's also good at what she does and obtained wonderful pictures of our daughter, even though she was in a full pike position. The office was simple but professional and cozy. Overall, we would definitely recommend Perfect Preview and Jennifer for their ultrasound services.

Excellent staff from the greeter /front desk receptionist to the staff taking the scans. Very…read moreprofessional, accommodating & clean environment

They were wonderful explained everything and extremely quick. They must have the newer mri because…read moreit wasn't loud like the other ones I have had I actually fell asleep

The front counter staff was extremely rude while speaking to me, especially the office manager. She…read moreneeds some training on how to deal with people. The only thing that made up for this place was the technicians. They were pleasant and professional.

unbelievable experience. Was sent by doctor for intense rib pain on left side. This place…read moreprovided a negative read on the xray, so doctor provided no treatment. Ended up in Buffalo General hospital (sent by my doctor on emergency basis because I had extreme difficulty in breathing). Immediate xray revealed L7 cracked rib. Was admitted to hospital to get pain and breathing under control. I now have hospital bill exceeding $1,000 and went one week not being treated. Will be contacting lawyer.

To start with, Windsong has several different locations, which I did not know. This is one of them…read more That way I was able to have more of a "choice" for appointment times, seeing it was a fasting type test. The staff were very professional and worked in an efficient and timely manner. Friendly too! Which helps when you're just not up to parr. The office is clean and there's plenty of seating for a 6 foot distance if that's what you need. It's location right off interstate 290 if you need a street reference and the parking lot is huge. No fighting for a spot!

Buffalo MRI is great. I've had 3 MRIs there in the virtual machine. As someone who doesn't like…read moreenclosed spaces this machine is great. The staff at this place are super friendly and make you feel comfortable. Lisa and Hannah were fantastic!

I was so disgusted with my nurse and doctor that I got up and left in the middle of the session…read more Neither of them gave me time or made me feel comfortable enough to elaborate on my symptoms. They were just trying to move on to the next patient as quickly as possible and let random tests do all the work for them. Just go to a real doctor's office instead of this place, where you won't be treated like a test dummy.

Flu, cold, coughs oh my ... I had been under the weather for…read moredays and decided to get it checked out. I was pleasantly surprised to see that this well now not only has urgent care but also an allergy clinic. The wait was pretty short, and the reception check-in was quite simple. The waiting room was welcoming and clean. This is the first time I have EVER witnessed an urgent care with a self-serve slusshie machine *They recommend waiting until after your care** So the nurse who waited on my was a bit unusual. The constant need to ask repeat questions was quite annoying ...especially being sick and having limited ability to speak and coughing every second. The Dr Kelly came in, and she was friendly, she took the time to listen and I didn't feel rushed. She prescribed a few things and I was done. I really enjoyed the follow up messages they send to ensure all is well. I think that is definitely an important thing to do.

the absolute worst!!! don't waste your time. rude incompetent staff. Was told four children had…read moreappointments only to show up and find out that instead of rescheduling for the four they only made one appointment and were unable to accommodate us that day. Then we sat there waiting for over 45 minutes past our appointment time for the one kid to be seen

Weary about leaving reviews on medical offices because everyone's experience is so different…read more Here's mine: First visit with my toddler. His first ever visit with a dentist. They were FAST. appointment was early 9am so that could be part of it. Almost no waiting to be called back. The hygienist was great with kids. The dentist was nice. They were quick and talked to him the way toddlers need to be talked to. Kind and sweet. He got to pick a toothbrush (BLUEY) and stickers. This place was recommended by our regular pediatrician and I have no complaints.