This people are assholes they say they don't take any insurance when I've went to them within past…read more2 years with Medicare and Medicare. I would not recommend this horrible gold digging place call better business on them

Dear Dr. Karl, on Monday, Nov. 20, to my horror I had a very loose tooth. My friend suggested I…read morecall Creekside Dentistry and I was seen that day. The care and compassion that I received was unbelievable. I still can't believe that I was fit in that day. Dr. Karl and Rachel went over everything for me. I ended up having said tooth extracted and three temporary crowns . It looks fantastic!!!! My teeth look great and my smile is back! Thank you! Thank you Dr. Karl!! Creekside Dentistry is my new dentist! Many thanks again! Lynn Pardee

Dr Altman and his staff are wonderful and friendly. They take the time to explain everything they…read moreare doing, and what they are planning to do. I have only been a patient for less than a year, due to a change in insurance. I would Highly Recommend them.

As a new patient and new to western New York- I cant recommend Dr. Altman and staff any higher! Dr…read more Altman is a very skilled and experienced dentist who takes the time to thoroughly diagnose the issue, put the plan of action in motion and fix it--painlessly. In addition, what really stands out and is worthy of comment for this practice is the professionalism and enthusiasm of his staff- not to mention Dr. Altman being just one heck of a nice guy. So nice to see employees who really enjoy their jobs as well as each other- everyone is so nice and welcoming and it really shows. 5 stars no question. Very happy to be a new patient :-)

I 10/10 recommend this group. After multiple years of poor dental experience, I finally found a…read moregroup that is truly about patient care and less about making a quick buck. I had Kevin the hygienist and Dr. Tytka. Kevin was funny, and thorough. The service I received was great especially during COVID time. Dr. Tytka was professional! I am happy to have found their group and trust their opinion on my dental health. Thank you Amherst Dental!

I've been going here a few years and have found everyone who has treated me to be skilled and…read morecompetent. They are very responsive and get you in quickly if there is an emergency.

Dr Ortolano is the best. He has been my dentist for years. When I first went to him he spent some…read moretime fixing another dentist's screw ups, but it's been smooth sailing ever since. Even with all the work early on his office work with my on financing. He is very friendly and cares about his patients.

I was really frustrated with my prior dentist and needed someone new. At the recommendation of a…read morefriend, I came here about 3 years ago and I have had great service since. I called Suburban Family Dental and told them about my situation. I had been waiting weeks for a filling and then suddenly my old dentist cancelled my appointment. This office was able to accomodate my situation and get me in as a new patient within just a few days. I was able to get the filling I had been waiting for and it was totally painless. Since I have used them for my regular cleanings I have had no cavities. The hygienists have always been gentle. The woman who is the receptionist is way more than a receptionist. She is great about getting you an appointment when you need one, she has done a fitting for me for a mouth guard and she helped me pick an insurance plan out that would be friendly with their office. Dr. Ortolano is quick with his exams but very thorough. I have recommended this place to others also and have only heard great reviews.

I have had a lot of dental work, caps and crowns, and am always treated very well, professionally…read moreand with courtesy, from the front desk to all the dentists and assistants and also the dental hygienest. I highly recommend this practice.

I can always be seen quickly when I'm experiencing an issue or have a concern. Staff is…read moreprofessional and friendly. My care had been top notch!

My whole family has been going to Winning Smiles for a few years now (my husband, 6-year-old,…read moretoddler, and I). The doctors we've seen have all been great, and the technicians as well. What's better than that just freshly cleaned teeth feeling?! I like that they have a cozier non-typical office/exam room for bringing the littlest one in. We started bringing my 6-year-old in when he turned one, and they do the whole exam in this cute little room with fun stuff on the walls, and carpeted floor, and give them a balloon and rubber ducky on the way out. I love that it's not a typical sterile, white exam room. I think this helped my big boy to not have any aversion to going to the dentist because it started out so nicely this way. Pre-pandemic they had a game room, train table, and super cool mini movie theatre all in the waiting area. Honestly my kid wanted to go just to hang out in there. They also have tvs over every single one of their exam beds, and all the kids beds have fun disney movies playing at any given time - like Nemo, or Toy Story. I have found some bills to be pretty expensive, especially when we were between insurances, as I see others noting below. But luckily (knock on wood), we've not had an emergency or urgent need for any major surgery so routine maintenance with insurance has been as expected.

I find it discriminatory to not accept certain dental insurances at your suburban locations. Only…read moreat the Buffalo location do you accept. First time in my life having this dental insurance that alot of dentists dont accept. Bill the patient separately if this dental plan doesn't pay you enough.

When the scariest thing about going to the dentist is the risk of not finding a parking space, you…read moreknow you are in good hands. Now I will admit, when I scheduled my first appointment a month ago, the Boulevard traffic and tight parking lot were not my biggest fears. I was more concerned about how I hadn't gone to the dentist in longer than I care to admit (insurance issues, nobody taking new patients during Covid and then finally my own fear) and how I was going to get ridiculed by everyone for the horrendous mistakes I had made. Let me reassure you, this is not the case. Anxious me was thrilled to learn that you can request an appointment online without having to call. They will call to check base with you before your original appointment, and they do like to confirm appointments, which I was able to do without calling during office hours. I work a day shift job and was relieved to find their scheduling accommodates the working man. I went in on a Tuesday morning, ready to cry. I checked in at the desk with little hassle. The paperwork (or in this case tablet work) is straightforward, and despite my fuzzy memory of my records, I was cleared for the insurance check and escorted into the back. The first stop was x-rays. I'll admit, it is not the most comfortable thing, little tools stabbing into gums, though they do their best to make it quick and make sure you are okay. At one point my eye balls started to leak and I was given a tissue. Two x-ray rooms later I was moved into a third room to get prodded at some more. Many numbers were rattled, and while it was explained to me that they weren't the best scores, at no point did I feel talked down to, nor ridiculed. I had to pay half as deposit before scheduling my next visits. I find their pricing to be reasonable, and they even discussed how their is assistance in billing for those that need it. The rest was due at my third appointment, paid by card before they complete the work. I returned a week later to have the first half of a deep cleaning done. My gums are not the best, and they started with the left side. I opted out of the numbing for this visit, and the pain was tolerable. The insertion of the medicine hurts the worst. For my return visit I did go for the numbing, as the right side is a bit worse, and it does take the edge off for those who can not tolerate it. Huge appreciation to Phan who has both excellent personality and technique, assuring my comfort throughout the duration of my third visit. She answered all of my questions, offered up some toothpaste and mouthwash and seems genuinely happy to help people get better smiles. Sure, it isn't the stickers and pencils I got at my childhood dentist, but she paid attention to my aversion to mint (they make fruity toothpaste!) and took care to get every last flaw she could to leave me with results to be proud of. I also had to get treated for teensy weensy cavities, a preventative measure before things escalate. Again, the staff had great bedside -chairside?- manner and expressed repeated concern for my comfort. I came in a few weeks ago worried, with the only shred of hope being a decorative sign reading "you got this" and have left confident knowing I am on the right path to better dental hygiene.

Appointment was today at the Niagara Falls Boulevard office. I asked BEFORE they pulled 6 teeth if…read moreI was going to get real painkillers because I knew I was going to be in excruciating pain. And a real dentist would know this, too. She told me yes. I said I'll need to change my appointment if you won't prescribe pain meds. Again, she said yes. After the teeth came out and I left the office, heading to my pharmacy, she said no. The other dentist (Dr Jeremy) that can prescribe the pain meds apparently doesn't trust her--another dentist in the same office--and also won't prescribe them. So the assurances of the dentist who pulled all these teeth, causing all this pain, mean nothing at all. I'll never step foot in an Aspen again.

The woman who gave me my consultation didnt greet me at all. She was very rude. The entire…read moreprocedure i felt so uncomfortable and this womans lack of service gave me anxiety. She told me to open my mouth (which i did, she shoved a device in my mouth and cut my lip! Do not recommend!!!

Facility was a little cramped and could use some decorating, when I arrived many of the staff were…read morejust sitting around in the waiting room on their phones and laptops. There were no other customers and it still took a bit to be seen. The 3D scan process was quick and easy, and the tech who assisted me was helpful in answering the questions I had... My new aligners came quick (within 10 days) and fit much better than my other ones did, so all in all - a win.

The process is complete and I'm thrilled with the results! She really knows her stuff. I felt like…read moresomething was out of alignment at one point but she convinced me to trust the process and I did-- knowing full well she was wrong. But guess what?! I WAS WRONG! She was right!! I'll never doubt her again. There's a reason she's a specialist in her field. I am super happy with the results! Wait I already said that! I don't care, let me say it again, I'M SO HAPPY WITH THE RESULTS! Now I've got my husband going to her. And I've already referred two friends.

Already a patient of Dr Ricotta, I experienced a cracked tooth from debris in food from ordering…read moreout. I called to make an appt asap off hours intending to leave a message for call back, but and talked directly with Dr Ricotta. Appt was set asap working with my schedule. I was in and out inside of 1/2 hour with no pain and tooth fixed...(cracked filling replaced and pain free). If you hate going to the dentist, consider going here because there is an understanding that the patient is the most important thing to their business.