I've been to many dentists throughout the years and Ive had both sides of the spectrum; so I have…read morean idea on what makes a great dental experience. Even with dental anxiety, I can go there with a frown and leave with a smile. No pressure, no hurt, just an overall great dental experience. I was not compensated for this review.

My last visit confirmed they are unable to listen to my dental requests. Their plans and my goals…read morecould not be met. I now have a Dr. who understands and cares with a health plan suitable for my needs. JT

Stay away, all they want to do is upsell you. Was told I needed a crown replacement..false. A…read moretooth extraction..false. The worst experience that I have ever had sitting in a dental chair

I was charged a cancellation fee even though I called 3 days before my appointment and left a…read moremessage to cancel. They never told me even though I had gone back for multiple appointments so it ended up going to collections. I called to ask how much my next appointment was going to be the day of and good thing I did because I reached the limit on my insurance and it was going to be $1000, again no one told me. I called to ask how much my filling would be and the front desk person grunted in annoyance and after being on hold for a few mins she came back and said she would have to call me back. Guess what they never did! The dentist herself is a little ruff and has little bedside manner but is really fast. Since I have some anxiety going to the dentist I didnt mind.

I called because I had cracked a tooth & needed dental care. The receptionist got me in ASAP…read more Kind Dr. Hoon saw me, I ended up needing an extraction. Concierge offers both implants & bridges. My insurance policy made my choice for me, but the pricing was in line with what my peers have paid recently. I wanted to also call attention to the Cherry app that they connected me with that can approve you for extended payments starting at 0% interest if that is more comfortable ;). Anyway, there was no pressure, no long waits and since it had been an uncomfortably long time since I'd had regular dental maintenance Dr. Hoon made sure that I got in for a good cleaning, the hygienist was super nice! I'm looking forward to returning.

Horrible service. I had a very young supposed dentist on walden give me dentures and he did a…read moreHorrible job. First he gave me two different colors between top and bottom sets. After I got my temp sets which I paid out of pocket he looked at getting my gum impressions he said my gums didn't line up so I would need to do dramatic jaw surgery and I looked at him and put my temps in and said what are u talking about?? He said "oh" sorry. We will just copy your temps sets. What he didn't realize is my gums eventually healed and shrunk so they don't fit properly. Im disgusted and Noone should trust these amateurs AT ALL EVER!

Dr Samad to me is the best dentist ever! I totally trust her with my can and she takes all…read moreanxieties away.

I will absolutely never schedule an appointment here again. I took time off of work and because I…read moredidn't answer their confirmation call they canceled my appointment. I show up to my appointment and they said oh you never confirmed so we canceled it. Are you kidding me!!! I said I'd be there when I made the appointment and unless I call to cancel I'LL BE THERE!!! On top of that the receptionist went back and forth arguing with me on don't you have to confirm your appointments at other places...However this same place if you call to cancel the day before because your sick they won't let you. Horrible service!!!

Very disappointed at service. Reception nice at first, at checkout rude! Made comments "you have…read morenot had insurance for several years". Expected over $5000 for partial payment for procedures I never agreed to! When informed i had insurance, receptionist was rude and commented on how she already checked. I then handed her my coverage card, only for her to continue to disrespect me. I was a patient of Dr. Cappellucci for years! This practice doesn't come close to his dental service. I feel like they were just out for money. First comment out of the dentist was you should get implants $30,000! Are you kidding me! This was never a conversation with Dr. Cappellucci. Beware of this place, unless you want to spend money. It has been over 2 weeks and i have never heard back from them. They were supposed to have the office manager look into my insurance and call me. Apparently because i questioned the crazy cost, i have been forgotten. It is okay, i am sure i can find someone else who is less money hungry. It is a shame, this was a great practice when Dr. Cappellucci owned it.

Dr Ortolano is the best. He has been my dentist for years. When I first went to him he spent some…read moretime fixing another dentist's screw ups, but it's been smooth sailing ever since. Even with all the work early on his office work with my on financing. He is very friendly and cares about his patients.

What started out as a good experience turned poor after actually getting my teeth worked on. The…read morehygienist was great, thorough and explained her process. The doctor was nice but I walked out in pain which was expected. The pain I still have over a month later was not expected. I've had my teeth worked on before and have never been in this much pain post-operation. My gums surrounding one particular tooth are still swollen and red. I still cannot brush/flush without my gums bleeding. The tooth feels jagged and my filling is too tall. I still am eating with my front teeth because it's too painful otherwise unless I take 600 mg of ibuprofen beforehand. Also, this particular tooth has become a food trap with a large gap at the back of my tooth which catches everything. I never leave reviews but hoping this will come as a warning for anybody coming here for anything other than a teeth cleaning. Friendly staff and doctor. The actual work done is the problem. It's hard enough finding/trusting dentists and it was disappointing to have a poor experience after years of not having dental insurance available to me.

I have been a patient with Dr Perison since I moved to Buffalo about 12-13 years And have always…read morereceived exceptional care. I had to cancel at the last minute and was told there would be a hefty fee and when I asked to reschedule an appointment, I was treated rudely and then given an appointment 6+ months out plus. I'm am surprised that staff person was not only red but ccondescending. I am now debating whether to go back. As a health care professional, you do not treat patients in a rude condescending manner.

My daughter has seen Dr. Piazza for a few different dental issues, including emergency situations,…read moreand Dr. Piazza and his staff have been friendly, accommodating, flexible and caring.

Thought I found a good dentist after mine retired. WRONG. Won't work on your teeth unless you pay…read morefirst. I've been a patient at least 5 years. So I paid first, IN FULL. My insurance covered half the expense. Insurance sent the dentist a check well over a month ago. That check belongs to me and they are sitting on it. The office has a dozen excuses as to why they haven't sent me MY MONEY. Why is is so hard to find a good dentist. A TRUSTFUL DENTIST. Prove me wrong. I DO NOT RECOMMEND THEM. Time to find a new dentist.

The dentist kept calling me "hon" very inappropriate Kind…read moreof trash talked my previous dentist When checking out, tried to use care credit (made sure it was accepted) it became a problem, stood there over 10 minutes before I just used my debit card

Well they get you in right away if you are having a problem And they are all so nice and caring.But…read moreI just started going back there and I got a dentist that I am very happy with.And he is leaving in about two weeks.And they put me with some one else.I don't like going to the dentist as it is.And now I have to get used to someone else awe.I am not sure that I want to go anymore.