If you have a normal bike, I'm sure Alki Bike and Board Shop can handle it…read more If you have a mildly complicated bike, definitely go there. If, however, you have a questionably overpowered long-tail cargo bike running a custom Bafang BBSHD mid-drive setup that may or may not have been engineered during a caffeine-fueled "more capability and power is always a good idea" phase... these are your people. I rolled in with what can only be described as a mechanical riddle wrapped in an enigma of wiring harnesses and torque sensors. My Bafang BBSHD setup had become inhabited by a small tribe of mean spirited electrical gremlins. I'm capable with bike mechanics, but this had gotten over my head - I was bracing for a massive bill (maybe significant part replacements). Instead, the team at Alki Bike & Board just... handled it. Calmly. Confidently. No drama. No upsell. Just pure competence. The bill was less than 1/10 what I had expected. This crew is overseen by a guy called Dayton - I'm not sure if he is more Thor or Hercules. On one hand, he seems like he could summon lightning directly into a mid-drive motor. On the other hand, he has the calm, slightly amused strength of someone who has already defeated twelve labors involving stripped bolts and cross-threaded bottom brackets. Either way, the man is operating on a different plane. He diagnosed the issues quickly, explained everything in plain English (instead of "mystical bike wizard dialect"), and fixed the whole situation for a small fraction of what I was mentally preparing to pay. I didn't believe him when he told me. Bottom line: Extremely knowledgeable Honest pricing No ego, no attitude Dayton = certified bike demi-god If you are near West Seattle and your bike needs anything beyond a gentle pat on the saddle, this is the spot. 10/10. Will bring my mechanical chaos machine back henceforth!

I was leaving for a camping trip when I noticed my bike was not shifting correctly, I brought it in…read moreand they quickly diagnosed my problem and got me all fixed up the same day, great service, I would recommend Alki Bike and Board to all.

Bought the perfect mountain bike for my 6 year old grandson and they said when he outgrew it bring…read moreit back for credit on a bigger bike

We've been through Bainbridge Island for years now, but I haven't realized that this shop was close…read moreto downtown until recently. It's worth a visit just to see the vintage road bikes that they have displayed on their walls. Only several from their collection are displayed on their walls at any given time, but you can see pictures and descriptions of their entire vintage bike collection on their Web site. Though I didn't buy anything on this visit or have any service done, the staff seems very friendly as well!

Note: name is now Bainbridge Bike Co…read more Don't make the mistake of thinking this tour is only for tourists. We're Seattle locals and have taken many trips to Bainbridge over the years, but Jim still managed to show us places we had never seen and tell us stories we had never heard. His knowledge of the island's history, people, and culture made every stop interesting. The bikes were great, the pace was comfortable, and the experience was a perfect mix of sightseeing, local history, and fun. Jim was engaging, informative, and clearly passionate about sharing Bainbridge with others. One of the best ways to experience the island. We'd do it again in a heartbeat.

Jeremy and the team at Bainbridge Bike Co. are exactly what you hope to find in a local bike shop…read more I've known Jeremy for years, long before he opened the store, and he's always been one of the hardest-working, most genuine people you'll meet. Whether you're buying a bike, renting an e-bike to explore Bainbridge Island, or just need service, you'll be treated honestly and with great customer care. The shop is beautiful, well-stocked, and you can tell they truly care about their customers and the community. Supporting local businesses matters, and Bainbridge Bike Co. is one that's easy to recommend. If you're on the island, stop in--you'll be glad you did.

Great service with a knowledgeable owner! Terrific location. Huge selection of parts , bikes and…read moreaccessories. E bikes are found here .

We purchased several bikes for juvenile handicapable children and the owner was amazing. Helpful…read moreand great follow up.

Such a great time! I'm super uncoordinated so I was a little nervous about trying to figure out the…read moreelectric bike but after a few laps around the parking lot I was ready to go. My teenage son and I were lucky enough to have Monty as our guide. He knows just about everything about Seattle and knows all the excellent hidden vistas and the stories and history of all the places we visited. We rode around the gorgeous Magnolia neighborhood and to Discovery Park. The scenery is unbelievable. The trip can be hilly in areas but with the electric bike it was easy. My son loves to bike so I didn't know if this was rugged enough for him but he had a great time. Definitely recommend as it was a highlight of our trip to Seattle.

What an amazing way to explore the city! We visit Seattle a few times a year and have found…read morenavigating the neighborhoods confusing. Monte, our guide, took the guesswork out of the adventure and taught us about the history of the city. Perfect blend of exercise and relaxation.

Did several test drives before buying a Denago City 3 ebike. I've been looking for about a year,…read morebut hesitant because I'm not a bike mechanic. The advantage of my old Trek hybrid is not a lot could go wrong. That's not the same with an ebike. I also didn't want to put it together myself. I like to go fast at times, and I don't trust myself to set the parts correctly. Josh's knowledge of bikes is incredible. I knew I was getting a bike that was set up correctly and could be fixed. Can't say enough about my experience. It's been just over 48 hours, and I have nearly 40 miles on the bike!!!

It's hard to describe the nightmare of working with this shop. I dropped off two e-bikes for new…read moretires and a tune-up. It was over a month before I was notified that they were ready. However, once we took the bikes out for a ride, it was apparent that the bikes were in worse shape than when I dropped them off. My wife's bike power assist was inoperable. I took hers back to them and told them their 'crafted' control disk was the wrong size. I had to wait for the part. A couple of weeks later, I picked it up and noticed her tires were wobbly. I told them they had put on defective tires from the manufacturer and needed a new pair. In the meantime, I noticed my display was no longer working. The list goes on and on. Bottom line. They are incompetent bike mechanics and terrible at customer service. Save yourself.

I didn't catch his name but the guy working there was super helpful, kind, and an expert at his…read morejob. I had a stripped pedal for an indoor bike and just by looking at it he knew he had the exact pedal I needed, and for only $10!

Unfortunately, when I arrived at Aaron's (from 200+ miles away), his mechanic was out sick. I had…read moreless than a couple of hours to obtain an estimate from Aaron. It was also a very busy Tuesday morning. I do not doubt that Aaron's shop could build the two wheels I wanted for my recumbent trike, but his cost estimate was beyond my financial reach.

Liberty didn't bother to check the schedules of the bars so 3 of the 4 bars we biked to were…read moreclosed. She made no attempt to fix the issue and made it clear that she had another commitment after our tour so there was no way to offer us extra time. She clearly just didn't care. Then she had the gall to ask for tips.

The Cycle Saloon is a great time and a fun way to spend a couple hours with your friends!! We had a…read moregroup of 10 so all our pedals were covered. I will warn you it is not always easy. Fortunately, there is a beanch seat, and 2 bike seats that have no pedals so people who are physically challenged can still go. There are several breweries you can visit, and lots of different beers to try. Our drivers name was George. He was fun and enthusiastic in his job.(unfortunately as a Cowboys fan I was disappointed that he is a Giants fan) We were on a birthday celebration and it was a perfect outing!