What a great place!…read more A friend and I stopped in to rent bikes, and immediately felt akin to the owner, Erin. She has a great shop and well-maintained bicycles. We ended up touring all over Vashon. Even if you don't want to ride, stop in and say hello. And if you do want to ride, the shop will pick you up and drop you off at the Ferry! Who can say no to that?

Couple that owns this were so nice and knowledgeable about the area. My family and I spur the…read moremoment decided to visit Vashon and didn't have a plan. We stumbled upon this place and they helped us plan a route to ride and where we should go to see cool stuff. The bikes were top quality and super efficient. Wayyyyy better than the electric lime bikes you see around town. Anyways would 10 out of 10 recommend visiting this place! They even dropped us back off at the ferry after our ride.

We've been through Bainbridge Island for years now, but I haven't realized that this shop was close…read moreto downtown until recently. It's worth a visit just to see the vintage road bikes that they have displayed on their walls. Only several from their collection are displayed on their walls at any given time, but you can see pictures and descriptions of their entire vintage bike collection on their Web site. Though I didn't buy anything on this visit or have any service done, the staff seems very friendly as well!

Echoing other reviews here: condescending and rude are just the tip of the iceberg. Was told that…read morecertain bike parts on my bike were "bullshit" and that I should swap them out for something less elitist. Note to the owner: these are just bikes - they're meant to be fun to ride and/or tools to commute - don't take everything so seriously and definitely don't take out your aggression on nice, paying customers. I have worked in several bike shops and know when something is off. Everything just feels off here. Do yourself a favor and avoid this place.

Natalie was so accommodating to all of our needs. My birthday was so much better because of her.read more

What a blast! Charlotte was super helpful. We'll definitely be back for another rental!read more

These guys rock. The owner, Ric, offers superior service and always makes things 'right'…read more Buy a new bike = free tunes for life You can't beat that. Both my mtb and road bikes were purchased there and I couldn't be happier.

I wish I could give this company 10 stars! Great, great, great customer service. I asked my hubby…read moreto get my 20+-year old Trex bike tuned up. I told him to not buy me a new bike, I just wanted My Bike tuned up. He went to Cycle Therapy. They sold him a new bike. (It was going to be about the same amount of money to buy a new bike as it would be to overhaul my old bike). Upon seeing my "new" bike I called the store and ended up talking to the owner Ric. I explained that I wanted my old bike back and tuned up. They still had it and Ric offered to allow me to return the new bike and that they would go ahead and overhaul my old bike for me. Chris and Chad did a GREAT job. I am so happy. But here is the best part... the customer service. All of the team members at Cycle Therapy were totally about making us happy. Honestly, I think they were trying to save my hubby money by selling him a new bike (did I say my Trex was old...it's super old). In the end, they overhauled My Bike for the same price as we had paid for the new bike (that might sound like a lot to pay for a tune up - it would be, but this was an Overhaul...as in darn near built me a new bike on my old frame....). All the while, the Team was sooooo accommodating, pleasant, (they could have turned their noses up at My Bike, but they just seemed to understand that I like my old bike) and they wanted to make it right for me in any way possible. I am in a front-facing customer service job myself and when I experience EXCELLENT CUSTOMER SERVICE, which is rare these days, I want to let the world know - so here it is! Support this shop and this team, you will enjoy the experience and the end product.

I had an exceptional experience at Center Cycles, and especially with their owner, Dave, along with…read morehis fantastic team. I initially contacted Center Cycles over the phone on a bike I was interested in, and right from the start, I was impressed by his commitment to customer satisfaction. One of the standout moments during my visit was when Dave, the owner, went above and beyond to price match the sale another bike store was having, as well as put the bike together within half a day's notice so I could test ride the bike that same day. Finding a trustable bike store is hard to do and after my visit, I have nothing but a 100% trust in this store. Center Cycles only had a 49 cm size of the exact bike I was interested in (which is what I currently ride) but they also had a 52 cm size of the bike but a higher end model. I test rode both and the 52 cm to me felt like a much better fit. Their bike fitter, along with other Center Cycles staffing, assessed my fit and all agreed that the 52 cm was the correct size for me. Instead of pushing me towards a sale, they prioritized my comfort and safety. This level of honesty and integrity is a rare find in any business. Throughout my visit, everyone at Center Cycles displayed an incredible level of friendliness and professionalism. They genuinely cared about my cycling experience and were more concerned about finding the right bike for me than making a quick sale. If you're looking for a bike shop that prioritizes your needs, offers exceptional service, and values honesty above all else, Center Cycles is the place to go.

I have been doing business with Dave since my very first Downhill bike purchase. Since then I have…read morepurchased multiple bikes from him for myself and my family. I have also recommended him to my friends. I recently put in an order for another DH bike and I realized not once had I taken the time to highlight how great this shop and it's services are. He has been helping me maintain and keep my bikes on the trails for nearly 10 years. Thanks Center Cycle!

These guys are the best bought a couple bikes from them and gear there always helpful and great…read moreattitudes Thanks always keep up the great work!!!!Diana

Don't throw away your old bikes. Bring them here, where they will be refurbished for sale or…read moredonation.

great value with great staff to accommodate the whole family. Best place to rent from on alki beachread more

Luka and leo was extremely friendly and made everything fun :) highly recommend for family with…read morelil ones and sight seeing :)

Outstanding personalized service to ensure we enjoyed our bike rentals. They also provided advice…read moreon good biking routes on Bainbridge Island.

Love Bainbridge Bike co! Wonderful experience, super cool bikes, great recommendations. Thanks…read moreJeremy, Cassandra, and Chris! Hopefully see you again soon.

I called today because I was gifted an older Trek road bike that I got serviced somewhere else. I…read morehad called previously because I was unsure on where the serial number was located. As I shared the serial number over the phone, the staff person was not able to locate it in the computer. The rationale was that if the bike fell between a timeframe of specific years there was no record. The associate appeared helpful and listed the colors of the bikes by year and suggested I go on eBay or another site I don't recall to look up the bike. Now, there's nothing wrong with the over the phone service and the staff seemed like they did their job. Having worked in customer service and sales, I've had associates take down my name and number, do some research, and locate the a skew and model. I've also had associates ask me if there was anything they could do to help further make the customer experience stand out? This could be, come in the shop. I can talk to you about the warranty to see if anything is covered, or feel free and send me pics via email to send to corporate. The funny thing is, recycled cycles pulled up the picture of the bike, eyeballed the year and gave me price of the worth in 5 minutes. Even though they didn't work for Trek they knew their bikes. As a potential Trek customer, I hope that staff are trained to know about the history of the products they are selling and not just the latest models. I hope this can be a learning opportunity at Trek to please try a little harder as this experience needs a tune up.

I was in a real pinch today and these folks helped me out tremendously. I called and spoke to Kim…read morethis morning and let her know that my daughter-in-law is coming into town for a triathlon this coming weekend. Her bike arrived unassembled and I needed to try to get this Put together as quickly as possible. She was very accommodating and told me to bring the bike in and they would get it taken care of for me. Drove in on my lunch hour and Kim got me in right away. She went to work on the bike herself and was able to get everything taken care of in under an hour. Outstanding and amazing service and very friendly and easy to deal with. I can't stress how professional they are, and they cater to the cycling crowd. They don't just fix bikes. They compete as well. Thank you very much for everything!