1. Vans Outlet

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Ontario, CA

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Vans Outlet

3.7 (46 reviews)
Open • 11:00 am - 8:00 pm

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Bienvenido A.

Very warm reception and helpful accommodating staff. Can't resist deals buy one and get second item at 70)% off. Got eight pairs of shoes and a pair of hats for a very good bargain price. Offer ends tomorrow. Good selection of items. Crowd a little lighter today. Yesterday was really packed. Staff (Jeff) very helpful and even helped us navigate thru apps to redeem my points. Promo offer of points rewards at 10 points for every dollar. Also 15% discount of initial entire purchase after signing up with "vans family" offer. Enticing discounts not easy to ignore.

Sales
Rochelle P.

Came in here for one beanie, left with two hats and two shoes lol. The sales here are amazing, it's hard not to get something you just "might" need. The sales reps here have great customer care! Very inviting and great selections! Will be back, thank yall!

Shirts
Hedy C.

The service was wonderful. Emily was great. She called the Victoria Gardens store for us. She was really knowledgeable on Vans Shoes. The selection was huge. So many to choose from. You can't leave there empty handed. The value is great and they have specials. You just can't go wrong coming to this store. The line went very fast as well.

BUYER BEWARE! Shoes in this aisle behind sign don't qualify for 50% off.
Jerry H.

BUYER BEWARE! This place is cute, well furnished and has some great deals. Here's the problem.... the sales and price rules they have are very confusing and a little misleading. They have signs that say Buy ANY shoe and get a second shoe half off is in big words. In fine print, it says * only selected styles. There is no specific pricing or markings on the shoes to tell me which qualify for the special sale. It was even hard to find a simple price. After I waited in a long line for a awhile, and afterwards the cashier said," oh these don't qualify for the sale." So I had to pay full price. There is no specific section for the shoes that qualify for the half off shoes. The shoes I bought were directly behind the 50% off sign but didn't qualify. It's very misleading.... perhaps on purpose? Why wouldn't they make it easy to differentiate and simply separate the ones on sale n not.

Calyse M.

Have been going here for a couple days just because I second guess shoes and then want to buy them later. First couple of times it was a breeze. A lot more people start showing up more around 11:30am to 12pm So its best to get there and line up before they even open So other times I bought four shoes no sale shoes. Lady at front told me if I knew I was buying regular priced and I said yes. Bought those and left I believe it was 12/11/20 when I got two regular shoes plus two sale shoes from the wall(open boxes) Buy any (regular)shoe get any SALE SHOE 50% off The sale shoes i got were brown leather high tops regular price is $90. Sale price was 59.99 which I might add the sticker was on the shoe not the box I got two of them but the second one I didn't check for the sticker. I wanted to hurry because the line to pay was getting big Went to the counter and the cashiers name is Sommer She looked at the sale shoes and said their not part of the sale shoes, that their regular I was surprised but I'm all, okay. I assumed she knew what she was doing But I was wrong It kept bugging me when I went home and I inspected the shoes. They looked like they were refurbished You can see the glue on the bottom of the shoe where it connects with the gum bottom. Looked like someone buffed the leather so you don't see scuff marks or the old leather Went back and Matthew helped me. And he completely understood what was going on and said I should have never been charged full price for the sale shoes. Plus the fact that the shoe looked defective He returned and I paid again for the price its supposed to be I got back $90 Please inspect the sale shoes like you should inspect your car after its been fixed. Sommer doesn't know what the hell she's doing so beware of her. She might be charging extra on people or doing it on purpose

Suzie C.

I decided to check out this location because it is the outlet store for Vans. I was l looking for a specific retro pair of vans for my son, which they had but unfortunately they did not have the size I needed. The staff was so friendly and helpful. I wish I could remember his name but I'm awful when it comes to names. He went above and beyond in trying to find what I needed. The store is clean and well organized and really carry a good selection of current and retro styles.

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10 years ago

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10 years ago

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13 years ago

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9 years ago

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10 years ago

Horrible customer service. Horrible experience. They need to be more organized. And stop blaming their mistakes on customers.

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11 years ago

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Ask the Community - Vans Outlet

When you reopen will you be accepting the $25 off coupons you gave out before Christmas? It mentioned it at your location I just want to be sure, thanks!

I just asked my friend who is a manager at another vans store that was closed and he said yes. They're all honoring Vans bucks and exchanges and they just opened Sunday 1/24

Do you sell penny boards at this vans store?

Yessir

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Review Highlights - Vans Outlet

“Lots of buy one get one free or buy one get one half off.”

Mentioned in 6 reviews

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Polo Ralph Lauren Factory Store

Polo Ralph Lauren Factory Store

3.3(39 reviews)
0.1 mi
•$$

Shout out to David who was very patient in retrieving all the items that I needed in preparation…read morefor my families Mother's Day photo shoot. I completed gathering my kids outfits, and I asked David to please put their outfits upfront. And as I was shopping for my outfits, I figured I can get myself a few more things since I was by myself because I didn't have any kiddos with me as well So after shopping for a while, I went to buy my things and I forgot the kids outfit. I remembered the kid outfits were at the far-end register from where I checked out, but I remembered after closing hours... on my WAY HOME! So I took a chance and I called the store because the photo shoot was the next day! Luckily Justin picked up the phone and was sympathetic/understanding of my current situation... that if I came home without the kids outfit that I would've been 6ft under RIP dead like they say! So I immediately came back, and I was greeted with a smile and laughter by Justin and the crew members. I told Justin and the crew they are Lifesavers... literally I also want to give a shoutout to the rest of their crew there, they always accommodating/patient with one needs especially with a group of kids

I thought this was an outlet. Prices were 100% lol. No one greeted us but we were definitely…read morenoticed my store staff (not in a good way). I got strong feeling we were being watched instead of being treated as customers. I didn't stay long enough to see the variety of clothes. Two stars is for the cleanliness of the location.

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Brixton - Ontario Mills - Comfy fit

Brixton - Ontario Mills

3.6(16 reviews)
0.2 mi

Went into this location today to complete an exchange. When we first arrived we said hi to the…read moreclerk, and asked her how her day was going? She responded with "I wish I could clock out" we proceeded to inform her we needed to do an exchange for a bigger size and she responded with "if you can find it" we proceeded to look for what we were looking for. Unfortunately we were having no luck finding something we liked and when I went back to the register, the original clerk stared at me , until another clerk asked me "if I was ok? When the original clerk said the best she could do was give me store credit, that's when we proceeded to look for something else. I couldn't believe the service received this visit as this was NOT what not the service I received on my first visit. The exchange/return policy is small at the register which I originally didn't notice. Horrible customer service! I will not be shopping at this location again. Don't waste your time in this specific location. I would have rated a zero but unfortunately I had to put one star rating.

I've always enjoyed shopping at Brixton, which is why this experience was so disappointing. During…read moremy visit, a metal sale sign fell and hit my toe. Instead of checking on me or offering help, two cashiers were laughing. One of them was named Aaliyah E. I was surprised and honestly hurt by the lack of concern. If a customer gets injured in the store, the basic expectation is that staff check on their well-being and offer assistance. Because of this experience, I don't plan on returning. I hope management takes this seriously and retrains associates on basic customer service and how to respond when a customer may be hurt.

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Brixton - Ontario Mills - New outfits

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Entrance

Vans Outlet - shoes - Updated October 2026

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