Van's appliance repair. Extremely pleased with the service. The technician Nathan ; prompt, professional, & polite. Very competent, efficient. He diagnosed the problem and solution within 3 minutes (not joking), Had the necessary part on his truck. Our fridge was repaired. clean up finished within 30 minutes. Will definitely recommend Van's appliances repair to my friends. read more

Everything was done well on time as expected for the price quoted. No problems. I don't need 85 characters to say that. These people are fine. read more

They responded to my call the next day and scheduled the repair for the following day. They are consistently the best appliance repair service in Ukiah Valley. The cost is not cheap but much cheaper than buying a new appliance. I have used this service again and again over the years. read more

Van's Appliance Repair was responsive to my calls, and worked with my schedule. Nathan is very knowledgeable and skilled. He had to order parts for the dryer and repaired it quickly when the parts came in. He was also willing to give me advice on maintenance on the dishwasher. I felt well taken care of and secure in the service. The house call was reasonable. It is so nice to repair rather than replace. I highly recommend them. read more

Unprofessional and disrespectful. Didn't even ensure that our dishwasher was fully functional. Used our clean dish towels to clean up nasty stuff then left the dish towels where we keep our clean dishes. When we called to inform them, Kim was very disrespectful and condescending. read more

I just had Van's out to repair my washing machine. The technician was on time, friendly and went to work right away. Within 20 minutes my washer was fixed. The price was very good and I was very relieved to have my washer back. read more

Messaged Sunday morning and got a message first thing Monday morning. Nathan did a great job diagnosing my gas range when the electrical went out. I got in the same week I called, a few days wait but well worth it! He fixed the wiring and now it's up and running again! Thank you! read more

So nice and informative of what needed to be done. Very professional and quick getting the hob done

I needed the baking element in my oven changed. Van's did the job expediently and professionally. The other appliance store in Ukiah wanted to charge me for a baking element without even the offer to come and look at my oven to see if that was what it really needed. If my baking element was fine and it turned out to be a separate issue, I would've been stuck with a baking element that I didn't need (This appliance store stated that they couldn't send it back "due to Covid", which I think is a bunch of bull crap). Van's came and inspected my oven first, ordered the part, and then came back within 3 business days to replace it. So, with two visits and the baking element, the total turned out to be very reasonable. Van's will always be my go-to. Thank you, Van's! Keep up the good work! read more

Great customer service, reliable, responsive. They were able to squeeze us in last minute in an emergency situation

Great customer service. Technician very professional, polite, knowledgeable. This is my second time using this company both times I was satisfied! read more

Our refrigerator stopped cooling (the freezer still worked) during New Year's weekend (of course). My message to Van's was promptly returned the morning the office opened again (1/3/24), and the tech Nathan came out on 1/4 (they fitted me in as they are very busy). The freezer fan wasn't working, so Nathan ordered a new one and returned as soon as he received the part. This did not fix the problem, so he ordered a motherboard and returned as soon as he had the part. Because he was already fully scheduled with calls for today, he fitted us in by working late and arrived at 5:30 pm, so we could have a working fridge tonight instead of waiting until tomorrow sometime. I really appreciate this excellent customer service! He showed me the motherboard and I could see a couple of components were fried. Both Kim in the office and Nathan in the field were friendly, professional, and very competent. I also used Van's a few years ago to repair the ice maker on the same fridge, and had the same excellent experience. I cannot recommend them too highly. read more

Very responsive and professional. Was able to quickly diagnose the problem with my washing machine and saved me the cost of an expensive repair recommended by another repair person. Highly recommend! read more

You're very professional and respectful. Very responsive on messenger through yelp. They were able to come to my home and fix an old wash machine and make it run like new again. Thank you read more

My experience with Van's was nothing but positive. Nathan was prompt, efficient, and courteous. He needed to order a part for our microwave and returned with the part when he said he would, installed it, and was on his way in no time. I would recommend Van's without question and will use them in the future if needed. read more

Great service! Came out today to fix the oven. On time early in fact. They called ahead of time. The service fee was less than their counterparts. Best part they had the part with them it did not need to be ordered etc. Nathan was great. I will be using them again. Encourage you to give them a try! read more

Wonderful service! We needed fridge repair, ours died completely and they got us in right away. Job was then completed quickly ( and has lasted) reasonably priced, no waiting, no b.s .... it was as painless as could be. Thank you Vans and crew! You guys are great!! read more

Pardini charged $99.50 to diagnose a problem w/ my JennAir range. They said broiler element was out and we needed to replace the ERC (electronic range control) for a total cost of over $700. I bought both parts on line and installed and the oven still did not work. Called Pardini who would not come out since the parts were not warrantied by them. So I called Vans Appliance repair and told them I had installed the parts which was no problem for them. The next day Nathan came out and diagnosed the problem as a bad Auxiliary Relay, ordered the new part, installed it and the oven works fine. If you live in Ukiah, go for Van's. read more

After our oven quit working after using the self cleaning system. Nathan arrived, diagnosed the problem, ordered the part from our home and returned the next morning and repaired the oven. He made sure that we were able to finish our holiday baking in a timely manner. Nathan was quick and efficient and the cost was very reasonable. I thank Van's for the effort to get us back in the groove. Should I ever have appliance issues in the future I will without a doubt be calling Van's. If you need appliances worked on, there isn't a better choice. read more