Chris is the only appliance guy in my town. He did some work on my water heater a few years ago,…read moreand some other odd jobs around the house during a few weekends. One of those jobs was to screen-in my deck. He did a horrible job, and I had to get it redone. On my water heater, he put a tub underneath and attached plastic piping that went under my house. The piping has become unattached a few months ago. I'm giving him one star because of his attitude. He's passive-aggressive and sarcastic. He always seemed irritated. I will never utilize his services again.

Unreliable....does not return calls and doesn't show up for appointments …read more sad deal...

Professional, prompt and courteous…read more New refrigerator installed a couple of days after visiting.

My Mother has bought a few appliances from this place. The only reason they are still in business…read moremust be because they are the only game in town. But given the options for shipping to the Coast now they should really take more care in their hazardous advice and customer service. Each appliance my Mom bought (stove, refrigerator, upright freezer) she was told that since the plug won't reach she should just use an extension cord. In double checking she found out that this is dangerous and a fire hazard (thank you Ft Bragg Electric). When she called to notify Canclini they told her on the phone they "Didn't want to listen to this." And cut her off. Being from an older and more vulnerable demographic, this seems very predatory and dismissive. My advice would be if you need any appliances on the North Coast this place would be a last resort. (If zero stars were an option I would do that)

We are very happy with Kelseyville Appliance. We were in a desperate need of a freezer right away…read more Both Dave and Mary went above and beyond to help us. Both were very kind and helpful. We love our new freezer. We were able to save our food. Thank you, Dave and Mary, The Brasiers

After my experience at this store I would not recommend a purchase here, & I know the owner, he is…read morenot trustworthy or reliable.

Spoke with helpful person on phone. Had a front load washer they don't serviced. The washer…read moredisplayed error code after trying to wash single Levi Jacket with "hot" water. The person took time to make suggestions on how I could clear the code. I did what she suggested and cleared the code. Excellent help.

I am leaving one star (which I have never done before) because when I bought my washer from EVA…read morewith extended warranty I knew that all I had to do was call, make an appointment and they would send a repair person out like they always had. Simple. But when I called 3 years later, still under warranty, they told me that they had outsourced the extended warranty contracts to a company called "Centricity" in Florida and that it was my responsibility to deal directly with them. Try Googling "Centricity complaints" and you will understand why I consider them to be a scam company from which I was unable to secure service of any kind after two weeks of trying; long/frequent hold times, closing case repeatedly without explanation, language barriers and getting automated product sales pitches with no other options when calling. So I gave up and bought a new wash elsewhere. EVA told me they were aware of the issues I was experiencing but when I asked to be reimbursed for a warranty which ultimately was not available to me they declined. In my opinion that this reflects unethical practices at best and fraud at worst. Buyer beware.

I have been calling for 7 hours to purchase in stock carpet over the phone so my workers can drive…read morean hour to pick it up! I was told by a nice salesman that they need to move back stock around so they can get it in the floor to restock and cut it! I should call back in a few hours to see if that was done. I've called back between 4-8:30 7 times I was put on hold , transferred and then was disconnected. What does it take for reasonable service? This is ridiculous for a $600+ purchase to be treated this way! I guess only game in the area you can treat customers as poorly as you want to! What a shame

Reuben changed my whole perception of Home Depot Customer Service! I came in looking for pool salt,…read moreReuben saw me lifting the bags onto my flatbed cart & came over & loaded 8 more for me. He then offered to push the cart, which was heavy, to checkout. On top of that, he wheeled it to my car (parked in the back 40) & unloaded it all! Best customer service experience I've ever had at ANY store. I won't be going back to Friedman's. Plus Friedman's doesn't have any supplies for large in ground pools. Thanks, Reuben!!

After 34 years of faithful service, our Subzero refrigerator and freezer recently needed to be…read morereplaced. I stopped by Tee Vax to look at the new Subzero models they had available. I was fortunate enough to meet Richard Landen while I was there. Richard was very knowledgeable, courteous, and helpful. I told Richard I needed to discuss a few of the model options with my wife, and I'd call him with a decision within a week. I phoned Richard a few days later, and told him which model Subzero we wanted to order. He couldn't have made the whole purchase any easier. Richard emailed me the receipt, and told me the new Subzero would be available for pickup in a few days. Richard was kind enough to inform me that if I selected a certified installer Subzero adds an extra year to the warranty! So I figured I had better do just that, and I went with Top Tier Appliance Installations which is owned by John Yeager. If there was ever an appropriately named business, it's John's business! John and his crew really were top tier! From keeping me apprised of their arrival time to protecting my floors removing the old SubZero, to being diligent as they carefully lugged these 800 pound machines (both the old Subzero and the new Subzero) up and down my stairs without damaging my home! The installation job they did on my new Subzero was spectacular! I would highly recommend John and his team without reservation! I'm a very particular guy, and John and his team are definitely welcome back in my home anytime. Going forward, anytime I need new appliances, I will be calling Richard at Tee Vax to buy them, and John at Top Tier Appliance Installations to install them!

I bought a refrigerator from them a couple of years ago and yesterday bought a new built in…read moremicrowave. I've had great experiences with Tee Vax both times. Yesterday, I went to their website and found what I wanted. I called them and completed the whole transaction in less than 10 minutes, including arranging for delivery and installation. The people I've worked with at Tee Vax have been wonderful.

Franklin's Appliances is more catered to the contractors and the skilled DIYers. For the Hard to…read morefind parts, Franklin's has it.

I was very happy with my dealings here. Mr Franklin was very helpful and has over 60 years of…read moreappliance repair experience. He saved me time and money by being able to furnish good used parts and lots of good advice. The place is a little messy but he knows where everything is and can come up with nearly anything you need. So far he has furnished parts to help me repair a gas oven and also a washing machine.

Asked about a quote for a central heat pump (residential). Very friendly, and professional! Would…read morerecommend.

Absolutely the best on the coast. The go to person for anything involving gas. 5 stars.read more

NOT TRUSTWORTHY!!! must be FAKE reviews. Houston came out to my house and seemed professional. He…read moretalked bad about other contractors that come out and do not fulfill the job and just want the service fee. Well, I guess he is one of them! He took my service fee and then NEVER communicated again. I sent 2 text message that he asked for and left a voicemail. Not only did he ignore those, he NEVER filled the report to the home warranty company.

Nice guy, thorough inspection and diagnosis of issues…read more Unfortunately due to timing I did have to go with another provider (mistake on my part) for the install of my garbage disposal but I would absolutely work with Houston in the future. I was connected with Houston through my home warranty. (Choice home warranty). He is one of only 2 providers I'd ever use through them again. Would trust him completely with repairs.