At the fish department we wanted custome service and this employee an,ed David walked past us un a…read morevery rude way. said to us "what do you want " and me and the person that went with me got really mad pets,art terrible customer service

I would highly not recommend this location as I've had several issues with purchases from here. I…read morehave purchased a fish tank that had a broken light and broken heater included with it that I had to return. I purchased a divider for my tank that was already cut and waaaay too small to even be used again. I went to buy fish one time and they dropped them at the checkout counter.. I had a very arrogant woman deal with me when purchasing my fish who was very rude and basically treated me like I was a complete novice to the hobby even though I have 6 fish tanks. Oh and two nights ago I bought worms (out of a fridge) that were already stinking and rotting by the time I got home. The only reason they are getting two stars and not one is because they have amazing customer service that was willing to help with any issues I've had but this amount of issues is unacceptable and I won't be shopping here any longer

The workers here are sooooo nice! Honestly they made my day better. There's cat food that I have…read morebeen buying since the day I got a cat and she absolutely loves it, the quality is amazing.

Best pet store! staff are always friendly, knowledgeable and helpful. The only place I buy my pet…read moreproducts

If it has a zero or negative, that's what I would give. Korna used to be soooo good, and it was my…read morego-to store. However, the staff had become very pushy and hard sale recently, simply annoying and made my shopping experience unpleasant. Not only that, the most unforgivable thing was they triple charged my mom's credit due to the error of the credit card processing company they used. After overcharging my mom for $280, my mom immediately talked to them, the staff took her information and said she will liaise to management. After several weeks, no one from Korna or the credit card processing company contacted my mom to rectify this issue. I went in on behalf of my mom, the staff even said this was a known problem, as there were multiple clients at different locations of Korna who were affected. He took down the information again, and said it will be dealt with in a few days. Several weeks passed by again, absolutely nothing! I put in a horrible FB review, so that they know this is still an outstanding issue. Again, haven't heard a peep from Korna or the credit card processing company. Two frigging months passed by, I went in again. Another staff was trying to take down our information again and asked for a copy of the credit card bill for the third bloody time. That's when my husband got upset and raised his voice, saying how unacceptable and unprofessional this is. As he started raising his voice, the owner came over and talked to us. Of course he apologized profusely and indicated that he had been fighting with the credit card processing company for weeks. He pushed over to Fidelity Payment to deal with it, and thought it was resolved. My husband of course chewed his ear off, demanded them to resolve this problem the next business day. Thankfully with the owner on site, he finally contacted the designated staff from Fidelity Payment to deal with this issue, and after two frigging months, $280 was credited back to my mom's card. Even though their store is spacious and comfortable to shop at, and the variety of dehydrated treats and raw are very appealing, I just don't think my mom and I will ever step foot in Korna again after this super unpleasant experience.  Aside from an apology, the owner didn't even think of or bother to do something to win his clients back. It's a loss to them, not us! My mom and I have been loyal customers to them, and every previous purchase was over $100 just on treats! Well, I guess we'll have to buy from other pet stores!

Amazing pet supplies store! Quite a few selections of food and other items. Mainly for dogs and…read morecats. My dogs love it there!! We got so many toys from there and their collars and we always get their frozen raw food and we recently let our dogs try another kind. This is my acquaintance's family store and she does most of the drawings that's just so adorable!

Friendly service, clean and organized store. Love the dog…read morebath area always well stocked and ready for the next customer. Love the smell of Pinesol...smells like 'clean'

Nice staff, but this location is limited by its size…read more I came to this location several times looking for fish supplies, but was kindly referred to another Bosley's location. They seem to have the basics, but a lack of shelf-space/floor space probably means that they can't carry a wider selection of merchandise. This location always seems to have ample parking because some of the neighboring businesses are less frequented. The bottom line is, if you are looking for the basic essentials, this location is okay. Otherwise, save yourself the trouble and go to one of the bigger locations or another pet chain.

So happy with the customer service! Also has self serve dog wash!! SO awesome!…read more My new go to pet place in pitt medows/ maple ridge

Absolutely love this place!! Owner and staff are so knowledgeable and…read morehelpful with any questions I have had with my pets. They have anything possible you could need and the store is open and bright and very clean :) I live in Port Coquitlam but drive to Pitt Meadows to go to this store for all my Pet needs !!

This place is the absolute best. I have been taking my dog here for her grooming appointments for…read more9 years and always love the results. They have got to know my dog and treat her like their own. Big shout out to Asher for the attention and care you give to Phoebe. Thanks for keeping her beautiful ‍ Thanks to the team here as well for treating Phoebe so well and always filling her up on treats.

A big shop having almost all sorts of pet supplies. Happen to go there after few years and it has…read moregrown in size and varieties of stuff it carries now than before. They do have a separate area with boxes for pet food and other items for the needy pets. Array of supplies is vast - food, carriers, toys, accessories, beds and blankets. It's really a supermarket for all pet owners. Few items I found are higher than normal, price wise, but one can understand that because of the rent and other higher overheads! There is lot of free parking space! Recommended.

It's ok. They have weird hours and close without notice…read more Went to get media for my tank and they're closed until December. Ticked Off because I had asked for my things be held for pick up, and they close??

From the outside King Ed Pet Centre doesn't look like much. Once you walk inside ... wow!…read more There are two levels for this store. The upper level is for pet supplies. The lower level is where the live fish are, both fresh and salt water fish. I was there for fish and fish supplies, but from what I can see, they have something for every type of pet. I definitely recommend!

Our go to pet store! Close to home and happy to be supporting the community/small businessread more

New owners! YaY! This store has really up'd their game with a solid online presence, website &…read moresocial media. My favorite new feature is their online shopping which has made it super easy to get my orders bought and delivered same day during these strange times. I've been into the shop a few times now and the staff/owners are very knowledgeable about pets and you can tell they really care about your pet. I am all about supporting local businesses and these guys are worth the dollar!

Fantastic selection of pet food and great service from Lisa and Tommy, right in the neighborhood.read more

Lisa and her sidekick Tommy are fantastic! She carries a WIDE variety of puppy, kitten, dog and cat…read morefood. She has many options for harness and toys too. My puppy did not like her original food that I bought so I went back to the store to either exchange or return the item. I opted to exchange for N&D. Lisa offered me a test package before buying and Flora loved it. Lisa is a small local business and we should all be supporting her. I only have great things to say about their shop! This is her retirement gig. Lets make sure we can support Lisa :)

Self Serve Dog Wash Station…read more Stopped in at the brand new opening of the Bosley's in the Langley Mall. Store is well laid out and the staff super friendly and helpful. Do was as advertised on their website as $15 per dog with towels, shampoo and conditioner all included. The newly installed sprayer for the water was very poor in water volume, it the manager informed me before I purchased and she also told me that replacements had been ordered. The wash area while "open air" to the store, it is cordoned off with an ample space to work. There are two wash basins. The store does advertise that the dryers provided blow only room temperature air. I get it such that dogs aren't harmed by hot blowers but conversely they don't have enough air volume to really be effective. Bottom line I would give this 4/5 stars and I would return here for this service and pet supplies in general.

Great selection of toys, treats, and animal goods! Staff are super friendly! Pets are welcome in…read morestore and they may get a little treat from the staff as well