Great store with outstanding and friendly staff. Very knowledgeable. They all take a sincere and…read moretrue care in my several pets I have brought into Harvey's. Thanks Jessica!

The owner was so helpful and informative. They carry all the best brands in one place. It's a great…read morestore with great people. I'm so happy to find a family owed business to support.

I have been to this hospital for many years and would only entrust this hospital for my pets…read moreneeds.Dr Mandy and the staff are great I feel like they are a part of my extended family.Recently one of my black Russian terriers had to undergo surgery to remove a lump on his tail and I know that my dog was cared for with the best care possibe. Whenever I have any concerns,I am always able to get my answers quickly and never feel rushed or ignored.That being said whenever I am worried about my two dogs and a cat this is the place I look forward to mitigate my concerns or worries.These excellent qualities makes this hospital unique in dealing with their clients and the patients.I am feeling so blessed that I have such a talented vet to take care of my pets.I am really thankful to Dr Mandy and the staff at Parkgate for doing such a wonderful job

One of the best veterinary services in North Vancouver. The staff and the doctor is very friendly…read more My dog was very happy visiting there, even got treats from the vet. All in all I loved it.

Me: "Finally! I feel like I've been waiting for years for this location to open! And now poof, here…read moreyou are! Brand spankin new!" Super lovely clerk: "... yeah, we've been open for 6 months..." *insert overly dramatic fist shake here* Damn you interwebs - you have raw food failed me for the last time! But the fact that I have been driving a whole extra hour out of my way for the last six months aside - i'm super stoked this Burnaby location has popped up. As I stated with much gusto in my Surrey Meat Packers review, I have fur monsters at home that eat a raw diet and SMP has been my go-to spot for years for price/service. Crudo is the new incarnation of SMP, delightfully closer to home. They only offer raw pet food (so no pepperoni binges while shopping for the critters) but the whole operation has made some serious improvements on its predecessor, so I give it a hearty 5 stars. Why it's awesome: 1. Same great price point of SMP, closer to home. Jolly Meats (their North Vancouver location) comes in a bit higher but all three come in drastically lower then most traditional raw food spots. $100 worth of food will coast me 2 months here, whereas $100 previously would buy me little over a week at the more boutique brands. 2. They've got spiffy new packaging! Which makes the thawing process a lot less messy and I don't have to hack at the frozen pieces to lob off a block when they've stuck themselves together. Each pound is individually packed - easy, peasy, lemon squeezy. 3. The service staff here are super duper lovely. 4. It doesn't smell. It's not that SMP smells abnormally bad... it smells like a butcher = dead things. This smells like a clean shop = significantly better then dead things. 5. It's crazy clean and everything is well labelled in coolers. 6. They let you park in their loading dock and then help you carry your giant box of meat back to your car. They don't even make fun of you when you try to do it yourself, in heels, while carrying coffee and nearly break your neck on the stairs.... 7. The bulk boxes don't come in the strange waxed paper boxes that annoy our recycle men so very much. My only complaint is that you can't get beef with bone and organ mixed in (which was available previously at SMP). You can get plain beef or beef, bone and veggies. As I am a rebel and feed this "dog food" to my cats, I don't need the veggies. But that's just me being particular. It's cheap. It's decent food. It's a HELL of a lot better then kibble. And now it's closer to home. 5 stars easily. Save yourself the vet bills and make the transition to raw food. This place will keep that choice from burning your pocketbook.

Our samoyed puppy cannot tolerate kibble. The breeder recommended a raw diet for her, but we were…read moreput off by the cost and inconvenience, so we switched to kibble. What a mistake! Her poop was terrible, and her gas could clear a room! She had diarrhea all the time, and when she vomited, there would be undigested kibble in it. In desperation, I picked up some Red Dog Blue Cat frozen raw food at Tisol, despite the cost, just to see what would happen if we switched her back to raw. It was practically a miracle! Firm, normal poop, no gas, and she actually wanted to eat! I started researching how to make your own raw food, because there was no way I was paying more for my dog food than I spend per day feeding myself. I ended up stumbling across the Surrey Meat Packers website and read up on their raw dog food line. The cost of it is comparable with the kibble we were buying at Tisol, but she loves it and so do I! No more disgusting poop! I usually buy her the chicken and vegetable food, but she's tried the beef and veg and the chicken/beef/veg as well. I usually add a bit more vegetable to her diet as well. We also buy her the chicken carcasses, as she goes crazy for them. Dad works in Surrey so we also shop at that location as it is on his way home from work. The staff at both locations are friendly and well informed.

I had some pet food that I needed to donate since I don't have any pets. The pet store is very well…read moreequipped. One thing to note is that if you have pet fish, they have limited of items/food for fishes here. No they do not sell any live animals here. Parking is available in front. The store is well stocked. The lady was super friendly here. I highly recommend buying from here.

Had a poor experience on May 20 12:53 pm staff completely ignores you while yapping away at another…read morecustomer looking at their phone and cute pics and just ignore other customers that want to pay. The manager of the store reached out and made it right and the visits was wonderful and we grabbed her a few things. This still is the closest store to my home. And my dog likes this store as we go by it on our walks.

Only the best for our kitty and fish! The staff is always…read morefriendly and happy to help with all questions. As new cat owners, we had a lot and they were more informative than most vets!

Very friendly and helpful staff. I like to take my dog here - she loves to check everything out and…read morethe staff always give her treats. It's not the biggest Tisol, but still has a good selection of items for both dogs and cats. They carry high quality brands of food and treats and offer a discount if you buy in bulk (ie a 12-pack flat of wet food). Lots of free parking in the shopping plaza.

Came in on a Saturday morning to use the self-serve dog wash they have here. I was extremely…read morepleased. There were 3 staff in the store - one was in training - and they were all very helpful and pleasant. They signed us up quickly and didn't make a fuss about it being late for our appointment. They gave us a big bag of treats for the pup, checking in about allergies just in case, before handing it over, and gave us a thorough tour of the washing station before leaving us to get on with the job. There were several choices of shampoos and conditioners; professional grooming restraint system; copious amounts of microfiber towels; an air dryer; and even an apron for me. Getting the pup in and out was easy peasy with the aid of a little staircase. There was no rush, even though on weekends you do need an appointment. During the week you don't. Cost is only $12 plus tax. Totally worth it.

The staff is so helpful! Live the dog wash station it so easy to get your furry friends all cleaned…read moreup

Wonderful pet supply store in Langley. They have a large selection of products, including many made…read morein Canada and some specialty products you wouldn't find at the usual pet stores. The staff is so friendly and helpful, too. I went once to check it out and now I can't stop going back for more!

I've been here a few times. I wouldn't call it convenient location but it is close to me. But I…read morerather walk up the hill to GILLEY and visit that one. This one would be smaller than GILLEY. But they actually carry different stuff. GILLEY staff never ask if you need help (if the owner is reading this don't blame them. They realize customers don't want to be pestered every 2 mins "do you need help" they are always helpful when asked and if we as shoppers need help we know where to find them. At cash) MARINE staff literally run to you and ask if you need help within like 90 seconds of stepping into the store and of course first thing you'll say is no thanks I'm good. Marine offers treats but asks me first. Gilley doesn't. Doesn't matter. My dog is so spoiled I don't approve of most treats unless it's single ingredient etc. I will point out the sales girl at gilley not only didn't upsell me. She tried repeatedly to talk me out of buying the larger size bag of freeze dried nuggets to the point I was a tad offended and irked by it. She needs training. Customer wants to buy largest bag. And you tell her you should really get the smaller bag first if it's your first time. Just to see if she likes it. No I'm fine. If she doesn't I'll just donate it. But that one costs more if she doesn't like it you should start with the smaller bag. But if she likes it then I end up spending more and I'm relatively sure she will eat it. Okay but if she doesn't like it you can't return it. (Which I pointed out at checkout to another staff and she assured me she must be mistaken it's the freezer ones that aren't returnable) either way. She needs some training

great store!!! Clean, helpful and knowledgeable stuff. We have been buying our dog food at Tisol…read morestores in last 3 years and the brand we buy is now availabe at PetSmart and its still cheaper here love it!!!