What a shame this once locally owned pet store has been bought out by a larger conglomerate who…read morespecializes in buying up small pet supply stores for the "illusion" of being a neighborhood store. It is sweltering HOT inside the store which makes it unpleasant to shop in, certainly not a place you want to wander around in and browse for additional items. There is one fan and aside from the summer heat there is also the heat from the refrigeration units. Any good business should know a golden rule is treat your staff well and watch your business grow. Instead the staff are stuck in this hot store which can't be fun, doing their best to help customers, who are grumpy from the heat outside and inside the store. PLEASE get some decent air cooling system for the many folks in this area who come to shop "local" but will start huffing it up the hill to an air conditioned a chain store next time to comfortably shop for all their pet supplies. Your customers want changes and for the staff to be treated better or we are going elsewhere.

Cute pet/ pet food store. I was out of ferret food, and just happened to come across here the same…read moreday I ran out so I crossed my fingers in hopes they sold the brand I was looking for ( Orijen ) We were greeted by 3 friendly smiling staff members. The place had a doggie door and the sign stated pets were welcome. It had a warm welcoming feel to the store. I saw the brand I was looking for shortly after I arrived. I was really happy to find the size I was looking for as well ( I didn't want to have to haul around a huge bag with me ! ) Looked around a bit more, but didn't see much ferret stuff there ( we feed the ferrets high quality kitten food ) But wasn't surprised. We were cashed out by a nice lady then on our way.

This store has a CAT ADOPTION CENTRE!! run by CTRS Cat Therapy and Rescue Society. There is…read moreusually a volunteer from CTRS in the room from 9-11 am. and another one from 6-8 p.m. most days...these volunteers are happy to let you in to show you the cute kitties. At other times of the day, Tisol staff can show you around as well. Check out all the available kitties for adoption throughout CTRS world...https://cattherapyandrescue.com/

I have always wanted a Tisol near my neighbourhood, and it was always either going out to Main and…read more15th, or way out near Middlegate to get to one of these, what I would call a Costco of pet stores. One of the things with this one, besides the fact that it is new, is the fact that it is big. And always has what I want, with the friendly knowledgeable staff always helps. The prices are good, and the store is pet friendly, with many people bringing there pets with them to shop. Also there is convience with the parking lot, unlike the others.

If you have a dog you love to spoil and get some cute clothes, leashes, carriers and more for,…read moreBarking Babies is one of the best dog boutiques ever. Most pet stores in Vancouver, Canada have almost the same brands, toys, treats and food but Barking Babies is very selective and caring that things serve the family well, with a wide gorgeous, selection of some of the best goodies and gear ever for the modern dog. I first came hoping to find a less heavy carrier for my new puppy. Ended up with a nice front/back carrier from Japanese brand Mon Cheri which I love that the store owner helped me choose with expertise and knowledge to recommend what would be a great match for my needs. Not too bulky or heavy. Barking Babies carries a lot of fantastic luxury dog/pet carriers, there are some available to order in store too and they have all kinds of fashionable clothes, shoes, toys, beds, gourmet food and treats for dogs too! When I first came in I was still starting to socialize Soda and now Soda loves the store and gets along great with the 2-3 dogs who help run the store and it has been nice for Soda to visit with them. We have also gotten two beautiful soft rolled faux leather convertible hands free leashes, some Wag Wear rain boots for my dogs, Nono and Soda, a few toys, treats, Woof Dog Food and even a Lafufu plush toy for Soda, and my dogs are obsessed with everything we get from the store from the cute xmas gift snuffle box to her beloved Lafufu and even the Wag Wear shoes. Love going in to find unique and gorgeously vetted wonderful things for my dogs to enjoy and also let them practice socializing. We try to get to the store every chance we can or need if we are in the area and cannot recommend a visit to the best dog store for extra special barking fur babies in Vancouver!

Such a cute local store for dog food and treats and accessories!…read more The staff were so friendly and helpful, and they had a variety of snacks and treats and lots of accessories including leashes and collars and ... cute clothes! So many cute little jackets and coats and shirts for your beloved pet with faux designer labels. We couldn't resist picking up a couple of cute outfits! They also have a bakery section with homemade doggie bakery items. Many are made with low sugar yogurt based icing to make them healthy for your pup. The staff member said they are made with human grade ingredients but flavored for dogs. If you're a dog mom or dad and find yourself in Vancouver, please visit this cute store!!

Amazing experience! Knowledgeable staff who are incredibly helpful and take the time to explain…read moreeverything clearly. They offer one of the best selections of aquatic supplies in Vancouver with reasonable prices. The location is convenient, with easy access and free parking right out front. Highly recommend.

Top notch aquarium supplies and healthy tropical fish. I always recommend April's as the best…read moreaquarium store in Vancouver to visit when I meet folks who either already have an aquarium or are thinking of starting. They are supportive of new hobbyists and always have something of interest for more advanced fishkeepers. The owner and staff are very supportive of the local hobby scene and of fishkeepers having success to enjoy the hobby long term. Definitely check out April's- it is worth the visit to see the interesting species they carry and the beautiful display tanks at the back. There is a good chance you won't be able to walk away empty-handed!

My favourite pet store they carry a large selection of dog clothes that are mostly imported from…read moreKorea and Japan. I get everything for my puppy here. Their grooming services are also exceptional This is a picture after he got groomed

This is the only MALE location for small pets in the nearby greater vancouver area. So each…read morePETSMART only has one gender. This ensures they don't accidentally have ballooning litters by accident even if the staff can't sex the critters. A smart move. And it also makes it easier to know if they have a pet or not. In the gender you want. For example I don't like boar cleanings. So I only want female guinea pigs. Males need cleanings and it's so gross not my cup of tea. Where as with Syrians I prefer males to females cuz females go into heat every 4 nights and some of them let off an aroma that attracts males but it stinks up the room. Every 4 nights so for me. Male Syrians are preferred. Anyways. Wanted a male robo and swung by here last day of their sales and got one.

When we were out doing errands and needed to pick up some supplies (cat litter) for our new feline,…read morewe hightailed it to the closest PetSmart Google could find, which turned out to be the Grandview Highway location. I had passed by this mall-on-a-hill many times before without giving much thought about the specific stores/restaurants that are there. Petsmart shares the higher level with the Canadian Tire and Boston Pizza/Starbucks entrances. Walked in and I was struck by the open bright space. All the aisles were labelled clearly by pet, and we saw our fair share of pets wandering the aisles with their owners. We found the cat litter aisle in two seconds flat, but it was harder to find our specific brand/type. Thankfully we flagged down an employee and he helped us locate our product easily. Took the bag to the front, purchased it, and we were off on our next set of errands without breaking a sweat! Liking this location: new, bright, clean, easy to navigate layout and helpful staff, and lots of parking!

This is a mom 'n' pop owned pet fish store…read more Pricing is fair and small fish selection is decent. The owner is very nice. One thing that bothers me is that they have these massive size koi fish held in tanks that are much much too small for the fish. They have many larger tanks that can hold these big fish. So I'm not sure why the jumbo koi are kept in the tiny tanks.

Buy my fish and plants here , good prices and very helpful. It is a very…read more clean store which I like :)

Came in on a Saturday morning to use the self-serve dog wash they have here. I was extremely…read morepleased. There were 3 staff in the store - one was in training - and they were all very helpful and pleasant. They signed us up quickly and didn't make a fuss about it being late for our appointment. They gave us a big bag of treats for the pup, checking in about allergies just in case, before handing it over, and gave us a thorough tour of the washing station before leaving us to get on with the job. There were several choices of shampoos and conditioners; professional grooming restraint system; copious amounts of microfiber towels; an air dryer; and even an apron for me. Getting the pup in and out was easy peasy with the aid of a little staircase. There was no rush, even though on weekends you do need an appointment. During the week you don't. Cost is only $12 plus tax. Totally worth it.

The staff is so helpful! Live the dog wash station it so easy to get your furry friends all cleaned…read moreup

Super friendly staff! Love this place even though we live in Richmond we drove out here just to get…read moregreat friendly service! We had been dog sitting and had to get a few snacks & dog food ready when " Toto" comes to stay over! I am so glad the staffs are so ready to help out and give us suggestions! By the way, Toto approves all your suggestions ( his bowl was super clean after each meal )

This is such an amazing place to shop! Always filled with friendly faces that are eager to help you…read morein anyway they can. Tonnes of great things to choose from and they are happy to order in anything if and whenever possible. Samples are always happily given when you want to try anything in advance, great rewards program, even collect airmiles and they have a great return policy. Highly recommend as staff are knowledgeable and everything is of the highest quality! Perfect for pet owners looking for high quality at approachable prices.