We are very happy with our new AC company we chose this year. Jacob came out to give us a free…read moreestimate in Hockley and told us what we needed to do to get the mold out of our unit and other areas. Did the whole summer maintenance, cleaned everything, changed all filters, capacitor, cleaned coils, all the lines inside and out, etc., checked temps and flow in each room, it was a big list of things to do, two days straight of work and he broke down all the prices so we wouldn't have any surprises. He will be back for winter to complete the yearly maintenance package which I would advise every homeowner to purchase.

Fast service and great job ! Called in the morning because my AC wasn't working and they fixed it…read morethe same day ! Very friendly service too

Scott and the team are awesome!!! Ivan and Max were able to get to our home within a very short…read moretime after the initial call. They had the problem fixed in less than an hour and were very knowledgeable as well as tidy. Can't be more pleased with Ashford Air. Thank You for your prompt and professional service.

Just wanted to give a shout out to these guys. Vaughn came out on the Thursday before Memorial Day…read moreweekend to take a look at our unit. It was still under a parts warranty. He diagnosed the problem and they sent workers out Tuesday morning after Memorial Day. They replaced the compressor, saved all of the refrigerant (added a little to top it off.) The workers were very nice, polite and efficient. They were right on the quote they gave us, did not try to upsell us. I think I have found a new, honest group of folks to maintain our equipment. Thanks guys for the great work.

I called True Fix on the recommendation of the A/C guy I used to use in Cypress who couldn't get to…read moreme until tomorrow. I am very glad I took his advice! Daniel came this afternoon and got straight to work. He asked several times if I had called the builder, as the unit is barely two years old. I knew the manufacturer warranty is 5 years, but I had read my builder warranty and it said two years through them (which expired just a month ago). His insistence made me go ahead and call my builder while he was chasing down the leak. Sure enough, they said they'll take care of it through the vendor. Daniel's trip out here still wasn't cheap, but this company obviously isn't out to make a buck that isn't honest. He didn't have to keep hinting that I should call the builder Just In Case - and he saved me at least $1,000 in labor and refrigerant. Thanks, True Fix and Daniel!!

True Fix Ac is great. The Technicians are courteous and professional, the office staff is prompt…read moreand friendly and they always remind you when it's time to have your unit serviced.

Andrew is very knowledgeable and honest. He can fix your HVAC System when others just try and sell…read moreyou a new one. Highly recommended.

If you have any issues with your A/C or heater, please call them! They are fair and thoughtful…read more My A/C secondary line was dripping this past September. They came, flushed out my system and took care of the problem at a very fair price. The service was professional and friendly. So thankful for great companies like these.

I am so happy with Bill and Sugar Land AC. His attention to detail and knowledge of HVAC are top…read morenotch. Fortunately I was just doing preventative maintenance, but when I found that one of my units wasn't cooling he was at my house in minutes and got it back up and running. Reliable, honest and friendly.

My office had become increasingly hot and unbearable despite the air coming through the vents. I…read morecalled Bill with Sugar-land A/C who found irregularities in the ductwork installation. He re structured them to code . I immediately felt relief in that office as well as the other rooms in the home experiencing the same fate. I wish I had called sooner. Very relieved and satisfied.

We love COOL CARE. From new install in 2016, to our yearly maintenance agreement... they always…read moresupport us. We had a clog and they were able to get Angel out within hours. He's always efficient, polite, and answers all questions. So happy they've handpicked the best technicians for their team. Never look further than Cool Care for your A/C /. heating needs. Always a pleasure to recommend them.

Jose G. completed a maintenance check and I was very impressed with his service. This is a great…read morecompany with very professional and accommodating office staff and technicians. Their new installation went so very smoothly with constant supervision. The financing allowed me to take advantage of a competitive price. This is a quality product and company.

Tomas works like a dream! He came here as soon as possible…read moreand in a shot time the AC was running like a charm... I would recomend TOMAS as a very good job!

Finally Fixed After 30 Years - Exceptional Work!…read more I've lived in my home for over 30 years and have always had the same six complaints about poor airflow upstairs--no matter what I tried, it was always hot. After countless attempts by others to fix the issue, he is the first one who actually got it right. The ductwork was redone with care and precision, and the major electrical lines were replaced safely and efficiently. Not only is the airflow finally balanced throughout the house, but I'm also seeing real savings: he saved me $16,000 by offering smart, honest solutions, and my electric bill has dropped by $200 per month! The professionalism, attention to detail, and results speak for themselves. After decades of frustration, I'm beyond grateful to finally have this resolved. I highly recommend this company to anyone needing HVAC or electrical work--they know what they're doing and they care about doing it right. Tomas, you are AMAZING!!! I will always refer you to my friends.

They are back again. Never a pleasant experience when the AC is out. But they were here first thing…read morein the morning, diagnosed the problem, and had it repaired in minutes. He explained why I had the problem and it made total sense. They charged a very reasonable service fee and advised me that equipment is under warranty... who knew? I am always happy when Greg shows up. I always ask him to skip up to the house like he does in the video. I refer all of my clients to them.

I previously gave them a 5 star review, but that service no longer exists…read more We had a problem with our front heater and called Northwind because other service was good. The guy who came out took over 3 hours to "Diagnose" the problem, but because he had taken way longer than it should have, he only charged us for two hours. Got an estimate that the unit needed a new heat kit and we accepted it. NOTE: Their estimates try to be general and I do not like a general estimate when the cost is over a thousand dollars. They came out and put in the 'heat kit' and the heat worked. The only problem was it would not shut off when it reached the correct temp on the thermostat. We called Northwind and told them of the problem and they sent someone out. This guy was similar to the other in that it took him 4 hours to diagnose the problem and each time he would tell us it was a problem, we would say, "But your guys fixed that." and his story as to what the problem was would change. We were told at least 4 different reasons this was not working. He finally settled on it was a valve on the roof and he had tested it with a magnet. The other problem was the guy would stand around and talk to employees the whole time he was here. Then he called a manager up to the front to tell her he was only going to charge for 2 hours. I was there and heard it and left her to sign. The next morning I get an invoice charging us 4 hours for sending out the village idiot. I immediately called Northwind and was put through to someone named Dale with an attitude. I explained the issue and he had said well you don't have to be upset and I told him I wasn't and was speaking in a normal tone and am just telling him the issue. He apologized and made a comment that he was just saying it because of others?!? Then he told me he was going to check into it and call me back. That was on 1/25, a week ago yesterday, and he still hasn't gotten around to it. I called another A/C company and they immediately found the problem. Whoever put in the heat kit or the person coming to 'diagnose' the overheating issue had burned out an entire circuit board. The actual problem was fixed when they reset the thermostat but now we have to buy a new board to be able to have heat in the front of the building. Northwind used to be good. Undoubtedly they are scraping the bottom of the hiring barrel now due to their growth. The people they are sending out now are incompetent, lazy, and slow. Oh, but they do continuously send you reminders that you have an estimate you haven't agreed to!!! You need to sign it so they can send another village idiot out. USE ANYONE ELSE