Paid in full as They make you Do prior to your procedure. I recieved a bill a week after the…read moreprocedure of more than I was told up front. When I tried to have em fix it they denied fixing the bill. I filed With the BBB and because I did this they submitted my bill to a collection agency after only 30 days of the appointment Being completed. (Only recieved 1 bill) I will be glad to call and pay the additional 145 dollars to these criminals when they open up for business tomorrow because obviously it doesn't matter how wrong they do you because they have the ability to try and ruin your 780 credit score. STAY AWAY!!!! CROOKS!!!!

Probably one of my favorite doctors yet, his philosophy is less is more. If you need an…read moreEndocrinologist this is your man!

Overall great care from nursing staff, etc. I'm mostly reviewing the cafeteria, because I was able…read moreto find almost no information online before needing to spend about a week at this hospital every day with a patient. I ate in the cafeteria many times. I'm vegetarian, and during the week had multiple choices, including a full salad bar, often a vegetable or cheese pizza though not always, and the option to order a grilled cheese at the grill. Note that on the weekend there are far fewer selections and I had to make do with a very limited salad bar and a waffle maker. But for a non-vegetarian, this is an excellent cafeteria, enough so that I would consider coming here for a quick lunch if you work nearby. I really liked all the slices of pie for dessert and treated myself during a difficult time.

First off ER was excellent but after that miscommunication was off the chart. Nurses did their job,…read moreI was there for blood clots and pneumonia after a hip replacement. Was there for 2 days and was sent home with blood thinners and pneumonia meds. 3 weeks later I was back to Urgent care with 102 fever only to find out that what they gave me really wasn't the right med for pneumonia. I guess now you need to be your own doctor. Going forward I will Google my med before ever leaving the Dr office. I thought I was in good hands guess I was wrong. I found communication between Drs to be a big problem here.

i have the utmost praise for Van Wert County Hospital. I have been treated for respiratory…read moreconcerns fractured pelvis and fractured hip . The doctors nurses and all the other staff treated me professionally and respectfully. Very attentive to my care. as far as the food i was served really good food. i have not one single complaint.

I was left in the lobby for over 30 minutes with a broken ankle I was checked out and put call in…read morethe lobby it is the slowest hospital I have ever been to

From the front desk staff to the nursing staff to the provider staff, this doctor's office is…read morewonderful! I had a herniated disc and needed surgery. I saw Dr. Smith at Mary Rutan Hospital Orthopedics and he was wonderful! I have had several surgeries non-related to my discs in my past but seriously, I loved Dr. Smith's happy personality and his bedside manners especially. Many doctors nowadays had horrible bedside manners and always give you the impression of "in and out" visits. However, Dr. Smith, not once, was he annoyed with me with my countless questions and really made me feel at ease. I recommend to everyone to go to Dr. Smith for any orthopedic related issues because he is simply amazing! Thank you Dr. Smith for curing me!

Our experience at Mary Rutan Hospital began with concerns about the overall process and ultimately…read morebecame a very upsetting experience for my wife. My wife has been experiencing significant lower back pain for approximately six months. She was recently diagnosed with arthritis, although the specific type and underlying cause of her symptoms have not yet been determined. She has completed physical therapy, which provided no relief, but was required by insurance before additional imaging could be authorized. To date, an MRI has been completed, resulting in the general arthritis diagnosis. She recently had an online consultation with a rheumatologist through a referral from her primary care physician. She had also been referred to Mary Rutan Hospital for a pain management consultation, which she decided to keep so she could establish a relationship with a pain specialist and maintain additional treatment options. Upon arriving at the hospital, we asked the main entrance receptionist where pain management was located. We were told it was "down past the emergency room" and directed with a thumb gesture. We followed the signs toward the emergency room but could not find anything identifying pain management or outpatient services. We eventually asked a cleaning staff member for assistance, and she contacted a passing nurse. We were then informed that pain management was located in outpatient services, which we had already passed. Both employees were courteous and helpful, and we appreciated their assistance. My wife was checked in and taken back to Room 3 in outpatient services within approximately five minutes. Unfortunately, the condition of the room was extremely concerning. The floor was visibly dirty, with hair, stains, and trash present. The vents were also dirty, the sink appeared outdated and not up to code, cabinets and drawers had no locks, and the door showed significant rust. Additionally, the exit sign was blinking. The admitting nurse was thorough when reviewing my wife's medical history. However, she initially used a blood pressure cuff that was clearly too small. A larger cuff was readily visible in its packaging in the basket beneath the machine. My wife explained that the cuff was extremely tight, and the resulting blood pressure reading was unusually high. Despite this, the nurse did not replace the cuff on the second attempt and instead attributed the elevated reading to my wife being in pain and nervous. The appointment was scheduled for 11:00 a.m., but we waited approximately 25 minutes before Dr. Anuj M. Shah and his PA entered the room. Dr. Shah did not ask my wife whether she was comfortable with the PA participating in the appointment. The PA remained in the room with a full-size laptop throughout the consultation. Dr. Shah initially stated that he wanted to review my wife's MRI before developing a treatment plan. My wife agreed and explained that she had recently consulted with a rheumatologist and wanted to keep this appointment to establish a relationship with a pain specialist and maintain additional treatment options. At that point, Dr. Shah's demeanor changed considerably. His communication became confrontational and dismissive. While leaning against the sink with his arms and legs crossed, he spoke to my wife in a manner we perceived as condescending. He proceeded to tell her what he believed she was experiencing and where she was experiencing pain, then demanded that she stand and identify the locations of her pain. He rapidly questioned her about other areas of discomfort without allowing her adequate time to respond. When my wife discussed arthritis as a possible cause, Dr. Shah dismissed the concern, stating that "everyone has it, even my PA." The PA appeared to smirk at the comment. The interaction continued to escalate until Dr. Shah demanded, "WHERE ELSE!?" At that point, my wife and I stood up and explained that the interaction was not helping. We decided to leave. Dr. Shah attempted to stop her by saying, "Ma'am," but I stated that we were finished and we were leaving. We found Dr. Shah's behavior to be extremely rude, unprofessional, demeaning, and, in our opinion, bordering on abusive. Most importantly, my wife was seeking help for significant and ongoing pain--not medication or drugs. She was attempting to better understand the source of her symptoms and identify appropriate treatment options. We left the appointment feeling that my wife's concerns were dismissed rather than evaluated. Regardless of a physician's opinion regarding the cause of a patient's symptoms, patients deserve to be treated with professionalism, dignity, patience, and respect. Our experience fell far short of those expectations, and we believe the hospital should seriously review both the condition of the outpatient facility and the conduct displayed during this appointment.

When I walked in the door, the lady at the desk was AWESOME. The whole staff was AWESOME from the…read morebeginning until the end. I was a little nervous. They made me forget all about it. We had conversations and laughs. When they said bye Mary. The surgery went well. No pain I'm feeling GREAT. Thanks to all of you. I love you for the AWESOME care!!!!!l Love, Mary Sargent

I have had many procedures done at the vascular center at Regency Park and have always had great…read morecare and very good, outcomes. I had to have a dialysis graft cleaned out for a clot in my graft. Unfortunately it clotted again and I had to go back and have a tunnel catheter placed for my dialysis. Dr. Margay and his staff did a fabulous procedure and I had no pain, the catheter is working fine and I will have to use it for weeks until my vascular doctor at Promedica can create a new graft. I am always grateful for the care at Regency vascular and they give you an appointment as soon as possible usually the same day. Thanks to the whole team !!!

The entire staff is great! And Dr Bauer is the best! Very considerate of the patient's comfort.read more

Honestly, a relative who lives near Urban told me about this office, specifically about Dr. Annette…read moreBauer, and I can see why she had high praise for her. She's the best oral surgeon I've ever dealt with, definitely the best on the rural Central Ohio area. beats the oral surgeons (using the term extremely loosely) in Marysville, OH They are D-'s to her A+. She definitely knows what she's doing & does it well. And at very reasonable rates.