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Bowling Green, OH

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Bowling Green Orthopaedics

5.0 (1 review)
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NWO Orthopedics and Sports Medicine - smoking/bar area

NWO Orthopedics and Sports Medicine

1.0(2 reviews)
2.0 mi

Dr Noftz is a great doctor but his entire staff besides maybe one nurse are completely clueless and…read moredon't care about their patients, especially their disabled patients who have challenges getting to appointments perfectly on time. They only give you a 10 minute grace period not a second more and most doctors office's ive ever been to give 15-20 min grace period especially specialists/doctors who deal regularly with disabilities. I called because I was running a bit behind and the receptionist told me I had a 15 min grace period, but I arrived 11 minutes after my appointment time and they said there was nothing they could do but reschedule me for next week. So I rushed there for no reason while I was already feeling terrible. I have surgery in 5 days. They rescheduled me for the morning before my surgery to "clear" me for said surgery. I have been trying to get in to see them since May and it's now the end of July right before the surgery. I left 7 voicemails and nobody ever got back to me. Pretty much every time you call it goes to voicemail and you never get a call back or it's several weeks later if they do return your calls. Called They also always try to force you to go to PT if you have any sort of chronic pain which doesn't help people who have connective tissue disorders (what I have) and it actually makes it worse. They send you to pain management for any sort of actual help, which is sub par at best. Nancy Martin (nurse practitioner) left so it's even harder to get an appointment in this office. Don't ever expect to be seen for a cold, virus, or infection either... after covid they stopped seeing sick patients so it basically forces you to go to redicare if you need to get antibiotics. Why even have a GP if they dont help you when you're ill?

I really wish Yelp would allow for zero star reviews…read more I have been a patient of Dr. Noftz for 15 years. I have followed him from the initial office he was in to his own practice and when he also had an outside physician management company called NWO Orthopedic and Sports Management take over the management of his practice. I used to be satisfied with the level of care I recieved PRIOR to the management company taking over for him. Ever since then the staff has been slowly replaced with people who are rude, ill informed on my medical history, and who also treat you like a number. There is no level of personal care or compassion with this office. When I called to make an appointment, I was told that since I was a self pay, that I would have to choose which provider I wanted to see for my appointment. I was then told. "It depends on the level of care and how long they spend with you" that would determine the price of the visit. My most recent visit was subpar at best when it concerns the support staff. The lady at check in, Kasey, was not only rude but also blatantly disregarded my privacy as she blurted out all of my private details in front of a room full of waiting patients. Needless to say, Dr. Noftz, who I respect and trust to treat my health matters with the upmost of care has certainly let his practice go to hell. The staff he has elected to occupy his practice are dragging his reputation through the dirt.

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Bowling Green Orthopaedics - sportsmed - Updated October 2026

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