I had ankle surgery with Dr. Dan Elbert on February 12, 2021. I am pleased to say that thanks to…read morehim, I have made a full recovery and have my life back. I received nothing but the highest quality of treatment from him and his team. I also wish to extend my thanks to the physical therapy team in both the Findlay and Tiffin office. I received rehabilitative services from both locations and saw an increase in strength and stability and a large decrease in pain. My distaste, however, lies with the surgery scheduling team and the billing manager. I was assured by the surgery schedulers when scheduling my surgery back in January and February that all surgical services were approved and covered by my insurance. I was told that the only payment I would be responsible for was the remainder of my deductible and out of pocket. After my surgery, I received an explanation of benefits from my insurance that said quite the opposite of what I was assured by the schedulers and billing team. My insurance did not cover a large portion of my surgery, leaving me with a bill several thousand dollars larger than I was anticipating and, understandably, quite the headache. I was told by my insurance company that I could have Dr. Elbert and the billing team at NWO submit an appeal on my behalf to try to get the uncovered portion of the surgery paid. I called the billing manager multiple times and never heard back. Multiple voicemails and emails to the billing manager went unanswered. After weeks of waiting, I submitted my own appeal without the assistance of NWO. As I assumed, the appeal failed. I am responsible for the several thousand dollars of uncovered charges and the billing team at NWO failed to help me in any way. Had I been informed that I would be responsible for several thousand dollars of additional charges, I likely would have wanted to talk to Dr. Elbert about more cost effective treatment options, however, because NWO's billing team failed to do their due diligence and failed to own up to their mistake I am left with a large bill. I am very disappointed. If NWO is willing to reach out and work with me to get this bill taken care of, I will gladly change my review.

I feel the medical care is good, the staff friendly but the computer system is a joke. So much for…read moreeasy to use and quicker. I've got some weird texts that I have no idea what that's about! Seems like they don't want to talk to you unless it's thru a screen. Very confusing to me.

Great Care with Pain Management at Findlay Office. With…read morelots of different doctors Very Happy with care and definitely taking time to talk with you.

From the owner: To provide you with the best care possible, our team only uses the most up-to-date, leading…read moretechnology for visual/imaging, arthroscopic and surgical equipment. We treat patients of all ages, and we are the only orthopedic surgery center in Northwest Ohio.

They chart bias wording in medical notes. They're also not thorough notetakers. The DR. Moghal he…read moreseems very dismissive of pain management or adequate care plan he seems to approve of is SCS. He was only in patient room less than 5 minutes, I tried to explain I have tarlov cysts with bone remodeling and bone pain with bone uptake scans, but didn't even get but maybe 10 words out before he said if you refused a SCS at my other office their is nothing else I will do and walked out. So if you have been chronically in pain and looking for help these are not compassionate pain doctors you're looking for.

Don't wait your time. This pain clinic will only treat patients who are willing to keep doing…read moreinjections and nerve stimulation. If your a patient that have failed multiple injections and are not willing to put things in your body like a nerve stimulation they are not willing to treat pain reasonably for the patient. Because if they aren't getting a kick back you're going to suffer, regardless. Time spent doctor spent with patient was less than 5 minute. came in said you seen a colleague of mine in another city, said you're unwilling to do a nerve stimulator, there's nothing else I can do then walk out.

I've been going there now for about two years and I'm truly glad I came across them. They are…read morereally thorough when it comes to figuring out what is best for you. They are always willing to help and truly concerned about the outcome of the treatment. The staff is always extremely polite and welcoming to anyone who comes through the door. They came highly recommended and I'm more than willing to recommend them to others. I can't thank them enough for all the help.

From the owner: Independent Physical Medicine is formerly known as Ohio Stem Cell and Modern Health & Wellness, we…read morehave been offering our cutting edge regenerative stem cell therapy in Lima, Ohio for years. We are proud to announce Independent Physical Medicine, our new practitioners, new services and that we are now accepting insurances! We are a local practice, owned by one of the same doctors you will see when you come to our facility. We are part of the community we live in, and that independence from corporate medicine allows us to put our patients every time. If you suffer from chronic pain, joint stiffness, arthritis or lingering injuries, then you know what it means to live in constant 10/10 pain. Our Integrated approach at Independent Physical Medicine is an exciting field that shows promise in treating a variety of painful issues and we offer hope to patients who have tried the traditional approach of medications and surgery that has failed many. With painful conditions, time is of the essence. The more you wait, the more detrimental effects your condition will have, and the harder it becomes to return to health. If you or someone you love is struggling with chronic pain like arthritis, osteoarthritis, rheumatoid arthritis, knee pain, shoulder pain or other types of painful conditions make an appointment to speak with a medical professional at our office today.  Independent Physical Medicine offers flexible scheduling throughout the week for both new and existing patients...

Great experience with the doctors and the staff have never had anything to complain aboutread more

she offers quality care and many options for your problems that other pain management providers do…read morenot. very impressed with everyone on her team.

Dr. Thad is a game changer. He's a wellness expert that can direct you in many ways in your…read morejourney. Male wellness . My wife also saw him during her pregnancy and he couldn't have been more helpful and aware situationally on how to.help her throughout her journey. You can't see him enough

Great experience and adjustment. Highly recommend going to see Dr. Thad and crew for all your…read morechiropractic needs.