Dr Vela is a very caring, and reassuring Doctor. I have trusted Dr Vela with my health for 40+ years. The staff is great and many have been there for years. A am totally satisfied and confident with Dr Vela. read more

Dr. Vela is a really nice doctor however I only rated their office a one due to their office manager and policies that they don't follow. I have been a patient for over 4 years and have always had insurance through the Military. I am getting deployed and my insurance with Tricare got messed up so they are showing me as not being covered, however my unit assured me that I would be covered once everything was straightened out with the military and would be back dated to October 1st. I would have been covered for my sons office visit, but North West Ohio Orthopedics is only concerned with making money and not the patient. I had an appointment set but they called me back about another appointment and informed me that I did not have coverage and asked if I wanted to cancel my appointment. Basically telling me they were cancelling my appointment in other words. At this point I was a little floored and upset instead of asking me about the insurance they just wanted to cancel my appointment. The military would have paid for the visit just like they have every other time. I am now in search of an office that I can trust my kids will be able to get an appointment while I am gone even if the Military messes up my insurance. Glad this happened now instead of when I was actually deployed. read more