They literally saved my life and I am so grateful. When they saw my condition I was immediately…read moretaken in and seen to. I was admitted. The nurses and aides were fantastic, the food was wonderful. Sure there are things that need help, but overall I am happy I went there when I did. I would NOT hesitate to go again.

Waited over 2.5 hrs in the ER to be seen regarding pain/discomfort in my abdomen. Then nurse got…read moreme all set up for doctor and then a CT Scan. But she did not give me my drink I was to drink before my scan. So now 4 plus hours later still waiting. Pitiful.

It should not take more than 24 hours to get a call returned to schedule an appointment. We sure…read morelike our provider but cannot get office staff to return calls. I drove out to make an appointment and explained no one had returned a phone call. No acknowledgment of the inconvenience. So thankful we changed PCP after Amanda Williams left.

Got a new Dr. since my last one for 25 years retired. His attention was on the computer the entire…read moretime. He listened to my heart and lungs and said see ya. He had not read up on my health from the same practice, and I had to tell him of two tests that needed to be done. AND when those tests were done, high five to BVH for the quickness of scheduling, it was 5, five, weeks before I received a call letting me know a one word result, which I already knew since I had the test due to that illness from 3 years before. FIVE weeks for a phone call to let me know test results, where were they for 5 weeks???

on january 8th I had a colonoscopy done at the Findlay surgical center. I was checked in very short…read moreorder. had a minimal wait in the lobby and was called back to the prep area. i was prepped at 7:30 am and was taken back to the surgery area at 8:30am. and was back in recovery at 9:30 am. staff was very friendly and very professional as was the surgeon. he explained everything in a way that easy for me to understand. I highly recommend the Findlay surgery center.

I must say the staff and nurses are great! I found all were friendly and caring, a quality not so…read morecommon today. A clean well kept facility is great too. The only fault I have is online preregistration was a joke. I never did figure out how to register and run out of time trying. So, I thot I'd call them and give the info over the phone, but that didn't work either! Since I don't have a computer at home, I had no other options easily available. They did call me the day before and got the info, at last. What a hassle!

The ICU doctors are not able to communicate with other specialists effectively resulting in poor…read moreexecution of a plan for the patient if any plan at all. Do not expect to have any care if you are there on a weekend. It's not just the Starbucks that's closed. The staff is lean with the least qualified doctors and nurses. It took four nurses to draw blood from my father in the middle of the night, having to give him pain medication in the process because they couldn't do it correctly. The Doctors at BVH only look at their computers, never at the patient. There is no respect for the human being lying in the bed. My biggest regret is not transferring to Cleveland or Cincinnati before it was too late.

To the Board of Directors of Blanchard Valley Hospital,…read more I am writing to you today to inform you of my families experience in the care of your cardio team, lead by Dr. Greg P Gerschultz. November 21st 2009, Game day for the big Ohio State vs. Michigan match up; my parents were driving to Florida for the winter. After a short time, my mother started to feel nauseous. She told my father to pull over. After getting sick, her chest started to hurt and her neck and jaw lock up. My father pressed his On-Star button and was directed to your hospital. He barely had my mother out of the vehicle, before one of your emergency staff team members was at his side. She was extremely quick and efficient. The next thing he knew, Dr. Greg and his cardio team were on the scene. They took my mother right away. After a quick examination, they explained that there were two possible outcomes. The first being a stent, and the second consisted of open heart surgery. They told him that if one of their team members wasn't out within twenty minutes, then they had started the surgery. After they took my mother away, I received a frantic phone call from my father. Needless to say, he was scared. He is a retired US Marshall and one tough son of a gun. He could barely tell me what hospital they were at, let alone what was going on. I left my home in Ann Arbor immediately. While I was on the road, I received a second call from my father. This time, he was much calmer and couldn't say enough about Dr. Gerschultz. He informed me that the good doctor, explained everything clearly, kindly and so thoroughly, that my father understood what he was being told. The stent they installed saved my mother's life. The care and empathy Dr. Greg's team showed is truly a rarity. I arrived about an hour and a half after the first phone call my father placed. At this time, my mother was awake. I was grateful and more then a little relieved. About an hour later Dr. Greg came into the room and introduced himself to me. He explained to me what had transpired and that the quick actions of my father and the experience of your team is the reason my mother is still with us today. The great care continued throughout her stay. The nurses assigned to my mother's care were phenomenal. Becky, Karen and Tom were just as friendly and helpful as Dr. Greg and his team. They made it their mission to make sure my mother was comfortable and that we were always well informed as to what was going on. I knew that my mother was in good hands and I needed to calm my father down. I asked if the nurses knew where I could find a hotel and some food. It was Dr. Greg who brought me the note with not one, but two hotels and several restaurant recommendations. He understood that we weren't thinking clearly and that we needed to get out for a bit. I've never met a doctor who is so compassionate. Normally they leave something as menial as directions to the aids, but Dr. Greg was right there again, proving that your staff at Blanchard Valley Hospital is there to serve and heal their patients. When I got home, I had some questions about my mother's medicine. I called and spoke with Tom. Again, he was wonderful and informative. He was very clear and wanted to make sure that I understood everything. After a few days we received another huge surprise. A binder with a complete record of what was done arrived for my mother and father to be able to take it to their cardiologist when they returned home. Blanchard Valley Hospital went the extra mile and further for me and my family. As the owners of a Dealership in Saline Michigan, I hope that our staff can work as diligently as yours did. Dr. Greg's team and the staff of Blanchard Valley Hospital truly demonstrated World Class Service and I wanted you to know about it! I hope that you will take the time to shake the hands of each of your staff members and congratulate them on the work they do every day. Live with Gratitude, D. Crispin

the dr was SO rude he didn't help me at all he was NOT listening to anything i said and the dr was…read moresuper disrespectful and there water fountain did not work he didn't care to get a new x-ray He refused to his name is dr nye

They will try anything to not give you a dot physical they do not know what they doing will waste…read moreyour time

I was traveling for work when I became ill and needed a flu/COVID test prior to returning home…read more They tried to collect all kinds of information they didn't need or have the right to request (like my SSN) "to check whether I'm in the system" despite me telling them repeatedly I live out of state and had never been there before. There were no patients there when I arrived and they left me sitting in a patient room with nausea fighting back vomiting for over an hour after they took my swabs for COVID and flu testing. I only heard one other patient while I was there. They got really hurried to help me get out of there when I finally had to leave the exam room to find the toilet to take a puke. Find somewhere else to get care if it is at all urgent, because nobody who works here gives a flying flock.

I have been going there for years. Only one experience that was not good in all that time. I went…read moreagain yesterday because I could not contact my doctor. They accessed the situation promptly, took the steps needed to see to my care, and gave me the meds I needed. I am better today, but would not hesitate to go back if I needed to.The nurse practitioners are wonderful and I am comfortable going there. Great Service

Ben Sapp, 928 S. West Street, has been sleeping with my wife. I asked him to stay away but he…read morekeeps calling her.

The theme of this review is "not my problem." This is the attitude I got from day one to when I…read moreinformed their staff I would no longer be attending any of their facilities due to the seriously lack of internal communication. When it came time to receive certain procedures , I was told I had to contact my insurance company to see what is covered - fine - I am happy to take the reigns. But, when you are playing middle man between two organizations and a language you do not speak it becomes disastrous. I won't bore you with the small details, but I communicated back and forth and couldn't get a straight clarification on the coding of the procedure or anything to describe to my insurance what would even be happening. I told them this is the first time I have had to be the one to deal with this type of communication, and they didn't have much to say. i went ahead with things and when I received my bill and had an issue, I called to ask Blanchard Valley. The billing department said I would have to talk to the nurse. The nurse said she "doesn't handle situations like that." And that I would have to call someone else. That someone else said they would look into it and two weeks later they had not contacted the person they needed to speak with. An UTTER DISASTER and lack of professionalism at this place. I am now with a new health provider and at my appointment, they clarified - "we looked into your insurance and since this is that, it will be coded this way and you will only have to pay a copay." I overheard another conversation - "yeah we coded that wrong and that was our mistake, so we talked to your insurance and got it cleared up. You actually owe this." They do not care about their patients. Their nurses may, and the individuals you see may be polite, but the organization as a whole couldn't care less about how things go along the way. They're not walking through this with you, they're not invested. You're a transaction and They're blindly going through the motions. Don't waste your time. P.S. This is the first time I have ever been driven to the point of writing a negative review. It's disappointing and careless and people should know.