Unfortunately, I have been to Van Wert County Hospital several times for both myself and my mother…read moresince moving to the area. Unfortunately because we needed hospital services, we though are blessed to have such a great local hospital. The care is excellent. The nurses are kind, helpful and understanding. Its actually incredible the amount of attention you get. Down in Miami, where I came from, way too many patients and not enough staff. Every time we come, 2-3 taking care of you. Its just a better and more thorough level of care than what I am used to. Back in 2020, my mother was in the hospital several days with some crazy bug where she could keep nothing down. She had to be admitted for a few days. I remember when I came to visit her, i noticed she had a private room. When i inquired why, its standard? Yeah def different than Miami where your sharing with another person or two. Again the doctors here are just as attentive as the nurses. Only gripe, per my mom the hospital food is by far the worst she's ever had. Not that you expect much from hospital food, but could use some improvement. All in all, great hospital.

i have the utmost praise for Van Wert County Hospital. I have been treated for respiratory…read moreconcerns fractured pelvis and fractured hip . The doctors nurses and all the other staff treated me professionally and respectfully. Very attentive to my care. as far as the food i was served really good food. i have not one single complaint.

My family and I moved to Van Wert, OH from Miami, Fl about one month before the pandemic hit. It is…read moretherefore ironic that one of the biggest changes we have experienced with moving across the country centered around our health. This is something we continue to deal with because one thing we realized coming here was... that Miami healthcare is absolute garbage and that my new locality has better healthcare. Perfect example of this would have to be in regards to dermatology. For years... YEARS! I suffered not only with acne but with a skin condition in the back of my scalp... including my brother as well. I had it since I was in 9th grade. The condition was painful, sometimes more and sometimes less depending on how bad the episode was. Sometimes the pain would be mild, sometimes it hurt so bad it was awful to lay my head on a pillow, sometimes it just hurt that bad by itself. I went to dermatologist after dermatologist, trying to find a way to fix this. They all gave me different opinions on what it was and different treatments. I cannot describe the amount of different pills, ointments, and shampoos I tried for the condition... they didn't work or didn't work for long. One shyster told me laser surgery would fix it... yeah he couldn't explain how though... i didn't do that one. My brother and I started treating with Dr.Gray in Lima in June of 2020. We were both pretty jaded with all our prior dermatological experiences and expected to keep going thru this for the rest of our lives. For about half the year, we tried different pills and ointments that did not work until he decided that the way to finally fix this problem for good was to take isotretonin. It was a long treatment starting in January 2021 and ending in July...requiring constant check up with him and bloodwork because the medicine is very strong. Dr. Gray even was nice enough once we were starting to stabilize to do e-visits after our working hours as it was hard to constantly take off work. He would tell us to keep the faith that we would get thru this and it would get fixed. You know what though? It worked! IT WORKED! I can't describe what it feels like to be finally free of this problem after years of this. This man is a miracle worker! I pray that it would stick and except for one brief and flare up (i think due to stress), i have been pain free. I am thankful I tried one last time and got treated by Dr. Gray. I always tell everyone I speak to now, if you have a skin issue or need to see a dermatologist... you NEED to see Dr. Gray in Lima.

Have been a patient for 2 to 3 years. Called for a script for antibiotics before going to college…read more Went to pick it up and no script. I called office and was told she need to come in and be seen. I told the young lady SHE IS AWAY AT COLLEGE. She will need to miss a day of school and drive 6 hours for that to happen. Last seen in Feb. And now it's August. My issue is WHY DID YOU NOT BOTHER TO CALL ME BACK AND INFORM ME... OFFICE MANAGER WOULD NOT GET ON THE PHONE. BAD CUSTIMER SERVICE ON THIER PART. I MAY NEED TO TAKE HER ELSEWHERE.

Front staff is horrendous. It will be impossible to get a…read morehold of them. They will be rude and disrespectful. They will decline your call for days on end. If I could give 0 stars I would!!! This is not a review about the doctor (The doctor is great) this is a review for the ladies at the front desk. We will be driving twice a far to have a place for our kid that is not rude, and knows how to run a business. The only recommendations I have for this place is... DO BETTER!!!

The pandemic was a crazy time and moving right before it, found me with no primary care doctor…read moreduring the worst public health crisis in over a hundred years. So i had to find a doctor quick... just in case. I remember looking up reviews on both google and yelp for reviews for doctors in town... and even in nearby Lima and Delphos. This is by the way not very helpful as there is a dearth of reviews for medical professionals it seems. I don't remember exactly why i chose Van Wert Family Physicians, but i called in to the office and asked to become a new patient. I was directed to fill out some paperwork online. I did so. Now there are a number of doctors who work there, i asked to be seen by Dr. Kristen Pollock, who my mother was already using. Super happy i did. She is awesome! Great doc... caring, honest. The visits i had during the pandemic were all virtual, it wasn't until a year later i got to meet and have a full check up with her but it was a crazy 2020. Honestly, i don't think i have had such a good doctor since my pediatrician back before i became an adult. Maybe i am just used to things being different in Miami, Florida where i am originally from. Health care there... sucks. Your a number, nothing more. Even when you are seeing someone who cares, they are incredibly busy and overworked. They only have so much time for you. Dr. Pollock takes time to make sure you are healthy and stay healthy. The staff is wonderful overall. Its never difficult to get a hold of someone to make an appointment nor to talk to the nurse if i have some issue. And talking about times, unlike Miami... you see your doc at your scheduled appointment time.. no waiting hours to see one. Van Wert Family Physicians also is where i got my covid shots... happy to have gotten them! Just love the level of care this place gives! If you are looking for a good primary care/family doc! Come here!

Dr. Austin Bracy is one of those doctors that you hope to find. He is is personable, listens to…read morewhat you have to say, and genuinely wants to take care of your needs. I have had quite a few doctors over the years and it's extremely hard to find a good doctor. I would highly recommend him to anyone looking for a good family doctor! His office is newly remodeled and the front desk staff and nurses make you feel welcomed and are pleasant to deal with.

Love GI Physicians! Dr. Angie, Tanya and Barb are amazing, professional, thorough and hard working!…read moreI always enjoy my appointments knowing I'll get friendly, top of the line care from them. The medical field is not easy whatsoever and they go above and beyond to provide the best care to their patients. Thanks ladies, you deserve every single 5 star!!

Everyone there is friendly, helpful, and knowledgeable. They take the time to talk with you about…read moreyour care plan.

Terrible service. Awful people. They require you to confirm the appointment a second time after you…read morehave already confirmed it the first time, so if you don't click confirm the second time the appointment is completely canceled and you have to wait another year to get in. Go any other place besides here because you will be nothing but disappointed.

I've been a patient here for a couple of years. I always get fast and friendly service and quality…read morecare. They have email reminders for appointments and are always very accommodating.

The medical care was good, most of the staff and Drs also. The portal is a joke as it's confusing…read moreto use. I feel like communication is expected to be done only thru the portal. In fairness, technology is challenging for me. But asking for help is something not readily available!