The pandemic was a crazy time and moving right before it, found me with no primary care doctor during the worst public health crisis in over a hundred years. So i had to find a doctor quick... just in case. I remember looking up reviews on both google and yelp for reviews for doctors in town... and even in nearby Lima and Delphos. This is by the way not very helpful as there is a dearth of reviews for medical professionals it seems.
I don't remember exactly why i chose Van Wert Family Physicians, but i called in to the office and asked to become a new patient. I was directed to fill out some paperwork online. I did so. Now there are a number of doctors who work there, i asked to be seen by Dr. Kristen Pollock, who my mother was already using.
Super happy i did. She is awesome! Great doc... caring, honest. The visits i had during the pandemic were all virtual, it wasn't until a year later i got to meet and have a full check up with her but it was a crazy 2020. Honestly, i don't think i have had such a good doctor since my pediatrician back before i became an adult. Maybe i am just used to things being different in Miami, Florida where i am originally from. Health care there... sucks. Your a number, nothing more. Even when you are seeing someone who cares, they are incredibly busy and overworked. They only have so much time for you. Dr. Pollock takes time to make sure you are healthy and stay healthy.
The staff is wonderful overall. Its never difficult to get a hold of someone to make an appointment nor to talk to the nurse if i have some issue. And talking about times, unlike Miami... you see your doc at your scheduled appointment time.. no waiting hours to see one.
Van Wert Family Physicians also is where i got my covid shots... happy to have gotten them!
Just love the level of care this place gives! If you are looking for a good primary care/family doc! Come here! read more