After searching for months, my husband finally found the exact used truck he was looking for. BJ…read moreand his team @ DeLong were great to work with. Patient with us for needing later appointments (we live about an 1 1/2 hours away). The day we came to pick up the truck, it was as simple as signing our name to the paperwork and we were on our way. Highly recommend DeLong!

Unfortunately, my experience here was deeply disappointing and, in my view, very concerning --…read moreespecially for women. Based on how I was treated, I would strongly caution other women to bring someone with them, as I did not feel taken seriously despite being the buyer. While things started out friendly during the sale, the tone shifted drastically once the purchase was complete. I encountered what felt like arrogance, evasiveness, and a lack of accountability when I needed help after the sale. My questions were ignored, even when I followed up multiple times, yet I continued receiving promotional emails urging me to return. I also had a disturbing interaction where an employee called me unexpectedly and made false accusations that were not only unfounded but easily disproven. It was aggressive and completely inappropriate -- and I was forced to consider legal action if it continued. I regret completing my purchase here and truly wish I had gone to a different dealership for the same vehicle. I found another nearby location that has been much more helpful and professional, even though I didn't buy the car from them. This dealership's customer service appears to end the moment they have your signature. It was a complete shift -- overnight -- and unfortunately, their focus seemed to be entirely on the sale rather than any real commitment to customer satisfaction or follow-up. I have a strong credit profile and substantial car-buying experience, and I can confidently say this was the most disappointing dealership interaction I've ever had. If you value respectful, honest service -- especially as a woman -- I'd strongly recommend looking elsewhere. There are other Ford dealers in the area that are far more professional and worthy of your business.

I would like to send a huge shout to Pam for her going the extra mile for me last Friday. I was in…read morea complete bind as Wallys Electric Chargers were down. If it wasn't for Pam extending her kindness to let me charge to get back on the road as when I reached her facilities I only had 4 miles left so my only options was going to be getting a tow! Pam is definitely a kind soul that shows you there are still good caring people in this world that will go the extra mile for people...

From the owner: Commitment to a No-Gimmicks, Transparent Process Driscoll…read moreMotors highlights its rejection of "shady tactics" common in the auto industry, prioritizing an easy and enjoyable car-buying experience. This includes: Upfront Pricing: Avoiding hidden fees and complicated negotiation games. Transparent Financing: Offering clear and competitive financing options. Exceptional Service and Customer Support Their focus extends well beyond the initial sale, building long-term customer relationships through high-level service offerings: State-of-the-Art Service Department: Featuring new equipment like a modern alignment rack. Customer Convenience: Offering practical services like drop-off/pick-up, shuttle service, and loaner vehicles for maintenance appointments. Loyalty Program: They reward repeat customers with benefits like every fifth oil change being free. Strong Customer Loyalty and Longevity Having served the Pontiac community since 1983, they boast a high degree of customer loyalty, with many clients staying with them for decades. This is seen as a direct result of their commitment to honest sales and exceptional service, which has earned them the GM Mark of Excellence award. Community Involvement Driscoll Motor Co. positions itself as a committed local partner, actively supporting the community by sponsoring local events such as the 4H sale and supporting local high school teams.

Heller Motors has a huge selection of vehicles to pick from. They also offer shipping across the…read morecountry if you aren't local. I recommend checking them out if you are in the market for a vehicle.

My buying experience on a late model used F150 was very positive. The vehicle was purchased…read moreremotely out of state and included delivery. The day after delivery I noticed white paint overspray on the moonroof and right side windows. The white overspray on my white vehicle is not obvious but can be felt by hand. This oversight by the salesperson is fully understandable I thought. After contacting my local dealer for an estimate, I fully expected Heller Motors would accept responsibility to remedy the solution which would likely cost a few hundred dollars. I was informed they will not cover the repair cost on my 11,000 mile vehicle. Hence this negative review

7-23-16 We went here looking for a used Chevy Malibu, that was seen on a internet add. Rob & Chris…read moretruly truly took care of us!!! Didn't expect anything more than drive and information. We had never been here in the buyer situation! Fantastic new facility!! Attentive sales staff!! Rob and Chris took all the crappy feelings away that I have while in the car shopping venue!!! Bought the car, great deal, great time, new friends !! I do have a few more vehicles I might just trade!! We live at least a hour away, can't seem to make a purchase close to home. Well worth the drive!!!

Very frustrating experience…read more My issue was simple: this dealership was trying to price a manufacturer buyback vehicle like it was the same as a comparable clean-title vehicle. Those are not the same thing, and acting like they are is misleading. When I brought that up, instead of having an honest conversation about the difference in value, they were rude, dismissive, and talked down to me like I didn't understand how the market works. That was probably the worst part of the whole experience. A reasonable buyer should not be made to feel stupid for pointing out that a manufacturer-reacquired vehicle carries history that affects resale and value. A repaired defect does not erase buyback history. Everyone in the car business knows that history matters. Buyers know it, appraisers know it, and dealers definitely know it. So trying to pass off a manufacturer buyback as though it should be valued the same as a clean-title vehicle is not something I was willing to ignore. I came in trying to make a fair, serious deal. Instead, I got attitude and pressure when I asked reasonable questions about pricing and history. Do your homework before buying here. If a vehicle has manufacturer buyback history, make sure you are not being asked to pay clean-title money for it.

I brought my car here after getting 2 estimates in the suburbs on getting my car fixed. Both quoted…read moreme about $900 for repairs on brakes, rotors & calipers Greenway's advised me that my brakes were 90% intact, & I didn't need any work done on my car. Thank you for the honest answer.

Mike Ryan was my sells person at greenway and he was awesome. Did everything through the phone…read morebefore showing up to actually seeing the truck I wanted. 100% recommend him.

The over all of dealing with Steve and Norma She the best…read morebusiness manager I'v had to deal with. And Steve is not a pushes salesmen.

Tried making a deal on a used car this weekend, they gave me a price including my trade in. Then…read moreafter reviewing their low-ball offer for my car, I took it out of the deal. After agreeing to a couple prices from the salesman, the "manager" wouldn't take it. No more wiggle room. I haven't bought a car from bill Walsh since 2004, I was so close.....the drought will continue! If you don't give in, the evil empire loses.

Terry listened to my needs and will be watching to find my requirements…read more Thanks so much

Oh my gosh these people are great! We had been all over Joliet, Downers Grove, Hinsdale etc…read more. Nothing but a wild goose chase of junk, scams and rude sales people. If you don't have millions$ they don't want to bother with you! Got to this dealership 10 mins before closing they stayed open late and very helpful. They have a used car dealership in Ottawa too. We ended up buying two used cars from them and they went out of there way to help us. And they are honest. We gave cash and came to get the car the next day. We had given them $100 too much and they gave it back to us plus a good price on the cars we bought. This will be my dealership from now on! Thank you so much. Worth the drive.

Service is on point like no other, the manager and employees are very helpful and friendly and make…read more sure your 100 percent happy with your purchase . Got a great deal better then any dealership in the area . Recommend it to anyone buying a new car

I've been searching for a new Chevy Colorado for over 4 months now, after getting mislead by…read moremultiple dealerships the Sales Manager (Jim) went above and beyond to help me find a truck that had what I wanted within my budget. He actually found my truck in Nebraska and had it shipped here (free of charge)!! Moving forward I will be giving them first opportunity to have mine and my families business! Thanks again everyone at your location!

In August 2026 we purchased a 2021 GMC Denali 1500 from Ultimate Rides. The entire buying…read moreexperience was seamless. Shoutout to John who was incredibly responsive and assisted every step of the way as well as Nick. We took delivery within a few days after buying. We are incredibly pleased overall with our experience with Ultimate Rides as well as with the truck!

Huge selection of cars in every price range and a bunch of cool custom lifted trucks and SUVs. They…read morehad plenty of finance options available for me and got me on my way quick! The best part was the full drivetrain warrant! Highly recommend.