1. Terry Bentz Buick Inc

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Marseilles, IL

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Terry Bentz Buick Inc

4.4 (7 reviews)
Closed • 9:00 am - 6:00 pm

Services - Terry Bentz Buick Inc

Auto general diagnosis

Auto HVAC repair

Auto no-start diagnosis

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Snowdance Auto Repair & Towing - Total cost to repair my jeep due to the negligence of the first shop.

Snowdance Auto Repair & Towing

(4 reviews)

Needed to get towed this last Wednesday after work. The tow truck arrived in a timely manner. I was…read moreon the interstate so that's dangerous for those guys. Price was reasonable. Hope I don't need a tow again, but if I do, I'll call them.

check engine light came on and the code referred to low oil pressure. Checked oil and it didn't…read moreread on the stick. Investigated a little further and found that I had oil in my coolant. This is my personally owned postal vehicle. I took my vehicle to Snowdance where it stayed for 3 days before I was told nothing was wrong and I must have put oil in the wrong hole. I asked specifically three separate times if they checked the oil cooler, because it's a jeep Wrangler. I was told that they checked it and it checked out fine and that it was my error. I was charged for the work and paid even though I felt they were wrong when I picked up my vehicle. I have a bumper-to-bumper warranty that would have covered any repair, so I ended up having to pay more than I would have, had they actually found the problem. Fast-forward three weeks and the Jeep overheats. I took it to another shop who found that the Oil cooler was in fact leaking. At this point, my cooling system was completely destroyed and my jeep was in the shop for an additional 10 days to replace the entire cooling system because it was completely gunked up with oil. The fact that they missed it resulted in 10 days without my work vehicle, an additional charge to have it towed when it overheated, and a more extensive repair. This is unacceptable from a trusted mechanic. Do better and refund my money.

J & A Transmission & Auto Service - Owners:  John and Aaron McNabb

J & A Transmission & Auto Service

(8 reviews)

Absolutely outstanding experience from start to finish! It's not often you come across a shop that…read moregenuinely puts honesty and customer service first. These guys went above and beyond to help me out, were upfront and transparent throughout the entire process, and truly had my best interests in mind. What really stood out was their willingness to go the extra mile. They even went out of their way to show up after business hours just to get my tow truck driver a key. That level of dedication and customer service is hard to find these days. Honest, trustworthy, and genuinely good people. I couldn't recommend this shop enough.

I've been going here for quite a few years. Recently in the past year or two, the quality of work…read morehas gone down substantially. Unfortunately I can no longer recommend this place due to low quality work, efficiency, and communication. I shouldn't have to leave my vehicle for over 2 months and still not have my issues fixed. The first month not everything was fixed that I had asked for AND extra work was done without my approval. Second time I left it there they made it even worse, but I wanted to give them a chance for redemption. It's still having issues from the work that was done, I cannot go back as this is the 3rd strike. It's just unacceptable. Hopefully things can improve there. Update - October 24, 2026: After privately contacting the owner to clarify my concerns, his only response was a laughing emoji (). I found this response disappointing and unprofessional, particularly given the issues I've experienced with my vehicle. Funny he just wanted to completely dismiss the review altogether. It really shows how fragile their ego is. I'd expect this behavior from a child but it's a grown ss man with a family typing this. John (the owner) shows his behavior is quite embarrassing and is a huge reflection of the shops attitude.

The Auto Clinic Repair and Towing

The Auto Clinic Repair and Towing

(20 reviews)

We were in town traveling and pumped gas mixed with diesel from a local station. We started…read moremisfiring on the highway home. We called the Auto Clinic and they said they could fit us in. Well... not only did they fit is in but they scanned the car, determined the issue, came up with a game plan, and solved the problem to get is back on the road. Their team even worked through lunch!! We had a two hour drive left and a flight to catch. The office staff gave me a ride to town to get lunch while their mechanic worked tirelessly on his solution. They offered very competitive pricing and worked non stop to deliver my vehicle in a shorter time then planned. They are also helping us to support what happened by documenting what they saw. That is way above what I would have expected.

I brought my vehicle here for an axle repair and paid approximately $850. Within three miles of…read moreleaving the shop, the axle locked up while I was driving, creating a serious safety concern and requiring the vehicle to be towed. Since then, I have attempted multiple times to resolve the issue. I called on Friday and again on Monday, spoke with two different individuals, and was told I would receive return calls, which never happened. Due to the lack of follow-up, I had to extend a rental car while waiting for guidance. Being told afterward that the tow would be "covered" did not address the failed repair, the safety risk, or the lack of communication. I expected better quality work and responsiveness for a safety-related repair. Unfortunately, my experience was very disappointing.

Terry Bentz Buick Inc - autorepair - Updated October 2026

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