Wonderful service! I've used Willowbrook plumbing and…read moreheating now 3 times. Every time I'm so happy I did. Everyone is so professional and really go the extra mile to ensure everything is done correctly. I really appreciate the knowledge they share, especially for myself who may not know exactly what is going on. They are happy to explain and show you exactly what they found and how and what they fixed. Thank you so much! I will use your services again and again!!

I hope I can give zero to the company and rude guy. 27 years?? Wow. Only their truck looks…read moreprofessional! Don't waste your money.

The technician arrived on time and demonstrated proper Covid protocols. He was pleasant and…read moreefficient. However, the rate charged by this company for the service call is a lot more than the going rate for other plumbers. The cost for the first hour is $249. Also, although I wasn't charged for it, the technician told me there was an incidental charge of $15 for the rags they use for clean-up. I have never heard of this before, and given the price they charge for a service call, I thought that was a bit excessive. This company was recommended to me by someone I trust, but I will be doing more research next time and calling someone whose rates are more reasonable.

These guys are totally awesome. I've used them twice now and both times had an excellent experience…read morewith their service. I had a pipe burst at one of my rental basement units-- I called their emergency line and they got to the rental house faster then I did. They were fast at solving the problem and reasonably priced.

This plumber was professional, polite, and genuinely pleasant to deal with. The price felt…read morereasonable for the work completed, and I'm very satisfied with the result. I would definitely recommend him to family and friends.

Communication was great and very responsive, I received a quote for a job around $700 and found…read moreanother company for the same job for $220, so I found it was a bit crazy indeed.

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is thorough and goes the extra mile to ensure the job is done well. He was able to help me…read morewith a time sensitive installation issue that arose. I will be contacting Jack for all of my future plumbing and heating needs!

I had to quickly get my old hot water tank replaced as it was leaking and Jeff came to the rescue…read more He was very prompt with his response and was very professional. The quote he provided was very reasonable and more competitive than the 3 other quotes I got. The install also went without any issues and he arrived/finished on time. Couldn't be happier with his service. Highly recommended!

Jeff's Plumbing gave me great same day service on my water filter. Quality work delivered in a…read moretimely fashion. Thanks guys!

Our kitchen sink was draining very slowly. Getting it fixed unfortunately cost me 2 days off of…read morework. One day for the anticipated first appointment of which nobody showed and no calls or updates to the customer were made and a second day to make up for the lack of plumber on the first day. There were many calls made by us to Milani to find out if they were going to send anybody for time for the time window of 8-12 or if we would be pushed back yet another day. I think if we were not persistent with our side of communication it could have been a third day before we got help. Once we finally had a plumber, Raffy was very pleasant and respectful. He answered all of our questions and gave good advice to avoid future problems as well. Raffy was a pleasure to work with and it's unfortunate the events and lack of communication that led up to him showing up were not so impressive. I guess this is a good company for emergencies but we got shafted from the list for not being a major problem as it seemed.

I called Milani to repair my furnace and was disappointed with the overall experience…read more On the first visit, the technician confirmed there was an issue and performed some troubleshooting, but wasn't able to determine the next steps without consulting technical support. Since support wasn't available at the time, a second appointment had to be scheduled. When the technician returned, additional troubleshooting was done, including time spent consulting with technical support. A diagnosis was eventually provided, but there was no clear or practical repair path presented. Instead, I was advised that replacing the furnace would likely be the best option. My main concern is that I was charged over $600 for the service calls and ultimately ended up in essentially the same position I started in: knowing the furnace had a problem, but without a repair solution. When a company charges by the hour, there needs to be trust that the time spent is moving efficiently toward a resolution. What I found particularly frustrating is that obtaining a quote for a furnace replacement is typically free. After spending more than $600, the outcome was a recommendation to replace the unit, which made the value of the repair visits difficult to justify. I ultimately decided not to proceed with Milani for the replacement because the experience did not leave me confident that I would receive good value for the cost.

had a kitchen faucet needing replacing, sprung a leak while doing it myself. Reached out in the…read moremorning and got a commitment for later in teh day. CLoser to the time I checked in and the office knew exactly who I was all my contct numbers and had the plumber call me. Excellent communication. Jaime was very good, explaining every step of the process, even down to preventative maintenance and what to look out for 10-20 years from now. Lovely experience.

I had a clogged bathtub drain and a leak coming from drain which I noticed dripping to the…read moredownstairs bathroom. Jamie came promptly and unclogged the drain and replaced my old bathroom drain which fixed the leak. I was very satisfied with his explaining what he was doing all the way and I thought it was a fair price for the work.

I had a shut off valve replaced in my furnace by this company a 45 minutes job and I was charged…read more$610.00 with parts cost less than $50.00,be careful when you call them they Rip people off.Specially Senior Citizens.

We had a copper pipe leak in out private suites boiler room. We called Gandy 1st and the tech…read moreshowed up on time, calling ahead as requested. The plumber was nice but seemed to lack confidence to work on our boiler piping and talked for 30 minutes on the phone to his head office. Getting off the phone he quoted 4-5 hours $1950.00 plus tax and parts. He said part of it was for his licencing he had to upgrade the venting and few other small things and that it would be better in the long run.(this made sense and understood what he was saying) But I was still feeling like I was being bent over a barrel and as it turned out I was. I paid the $89 assessment fee and told them I was going to get a second opinion. The tech was cordial and politely left our site. The competition (Milani) had no idea they were the second call. Our total bill, parts labour and taxes was just over $850.00 As it turned out the leaky pipe was just a presenting issue to potentially larger one. So we ended up with re-plumbing a portion of the system.They also included new venting and the same little things to maintain licensing but for over $1100 dollars less. The over quote was not a mistake on the techs part (he was actually polite and professional) but a direction from the head office for what to charge. I will be complaining further to the BBB as a result.

Derek took my call, offered a few DIY suggestion's before coming out…read more Definitely recommend.

Derek is efficient, on time, and delivered what was promised. We asked Derek to remove our broken…read moregarbage, and he removed it, re-piped our kitchen sink, and disposed of our old garbage, all for the price he quoted us at the beginning.