Gurlal did an excellent job cleaning all my vents and…read moresanitizing as well. From the start with their front desk setting up the appointment to Gurlal completing the cleaning - and going above and beyond - I felt I was in good hands and trusted them. Thank you so much for the honest and thoughtful service and care. I truly appreciate it at a time I was quite frustrated and needed dependable service.

Very proper, timely and efficient. Five stars on all…read moreaspects start to finish. 100% recommended.

Kam was fantastic! Very professional, punctual and made sure everything was completed 100%. I would…read morehighly recommend him.

I was very impressed with the fast service and follow up that Kam provided to improve the airflow…read moreof our furnace. Next day confirmation on the part required and replaced it a day later on a Friday evening after 6. Highly recommended.

The team at Veteran was terrific throughout the job…read more First of all, Jon was the only contractor out of the three I consulted who noticed we had a skirt roof, which limited installation options. I am almostt certain that there would be delays if this job was handled by someone else. Jon's price is very competitive, and he provided multiple quotes for different setups, which was extremely helpful. He was very responsive and patient, replying to emails quickly, even on weekends. This high level of communication also made the strata approval process very efficient. The installation took two days and went smoothly. The crew was friendly, respectful, and professional. I had to patch the drywall afterwards, and upon learning that, one of the team members gave me a free panel he said was leftover from his own renovation. I highly recommend Veteran for their exceptional work.

I received a great service from them, highly recommended! Jonathan was able to instantly solve the…read moreissue I was having with my heating system.

John E. I got one of those calls we all get and went for the…read more$80 deal,the marketer was very friendly and professional matter of fact I think he was a technician he said the men do not up sell so I went for it.To my surprize the tech came in did the tuneup gave me some tips on how to maintain my furnace and left.Very professional.I recommend these guys.

From the owner: Don't hesitate to call Canadian Care Heating Services Ltd. in Vancouver, BC. We are committed to…read moreyour satisfaction. Call us today.

Replaced furnace immediately with hybrid gas/ Heat Pump units…read more Job done fast and very well. Cleanup was great. Applied for rebate for us too. Been a cosy winter. Shadad gave great advice, was honest and helpful, followed up with water heater upgrade to tankless. Very pleased with everything.

Good service; the technicians were polite, efficient, and professional. I would call them again if…read moreneeded.

Jafar and team were great to deal with. I called them to fix the gas bib/outlet on my patio so I…read morecould convert my firepit to natural gas. They were responsive to my calls. communicated well and reasonably priced. Many others in town didn't even bother getting back to me. Bestway's Pricing was clear: initial half hour includes the call out fee and then hourly after that. Extremely professional and courteous. I was also impressed by his knowledge, as i was considering doing the fix myself but damn glad I didn't. Looked easy, but ended up being a bit more challenging of a set-up. Jafar's skills proved why calling a pro is the smarter thing to do when dealing with gas. I definitely could not have rebuilt pipe fittings and couplers on the fly like he did. I probably would have had to bust some drywall or damage the siding. Helped me do the gas conversion too. Once again, hard for me, easy for him. My experience was smooth as everyone wants these things to be. Highly recommend for his mad skills and excellent value.

Emergency call out at 8:30pm on a Saturday in late Dec for a non functioning gas furnace…read more I knew what the problem was (cracked hot surface ignitor) but didn't have the part. Called up Jafar, he gave me a quote, and was at our home within 20 minutes. He was very professional and capable, had our furnace up and running within 10 minutes. Bill was exactly as quoted. Wouldn't hesitate to call them again in a jam. Fast, efficient, and honest. Can't get much better than that.

We've used Heatco twice now, once to replace the furnace burner and the hot water tank a number of…read moreyears ago, the second time just yesterday to replace the complete furnace. Theo was the technician the first visit, and Sia did the recent call, both provided top shelf service. I found them to be on time, accurate, very fair price wise and ultimately highly trustworthy, along with being good people. They won't sell you something you don't need, but also won't just band aid a solution. They will recommend what is necessary to do now with an eye down the road as to what will be your best choice long term. In our case, they could have replaced the blower and other parts on the old furnace for about half the price of a new one (which comes with a 10 year warranty), so the decision was easy to replace the entire unit. Expensive now but don't have to worry about again. Cannot recommend these gentleman and this company enough!

Super impressed with the service. Called me back right away to book an appointment and kept in…read morecontact as well as came on time. He spent a long time trying to figure out the problem with my fireplace, however it ended up he didn't have he part to fix it, so he went away to find out where to get it. After spending two hours on it, he decided he would have to get a specialist to help with it. And he didn't even charge for the time! I really appreciated the professionalism and work to fix it.

They enticed me to schedule a visit by charging a low visit price ($150), which was significantly…read moreless than other contractors ($250 or so). However, when they got here, they then tried to sell me parts at a substantial mark-up. They installed a new thermostat at 30 degrees off vertical and then tried to convince me it was vertical, when it obviously wasn't - a sign of shoddy workmanship. I ended up paying a total of $688 for the visit. I would definitely not use this company again.

We had a new furnace installed 11 years ago. The entire thing was a disaster and we received only…read moreabuse when we complained. Now, 11 years ago, we need a new furnace because it was installed improperly, so the heat exchanger cracked and the entire thing has been rusted from condensation that was not eliminated because of the inappropriate installation. The entire experience was the most unprofessional and upsetting things I have ever had as a homeowner. The staff were amateurish and drilled exploratory holes that they didn't repair. They put a fluid outflow into our garage, which flooded the first day. The firm we have now repairing the mess say the entire situation has essentially been illegal for the past 11 years. RUN -- do not walk -- AWAY FROM THIS COMPANY.

I had Poly-B water supply piping throughout my home and I wanted to deal with it on my terms before…read moreit became a problem. I contacted about eight different companies for a quote, including Rick at Tri-City Plumbing. Rick came out within a day or so and got me a detailed quote a couple of days after that. In fact, Rick was one of only three companies that actually got back to me and quoted the job. I took time to get all my quotes together and by the time I decided on Tri-City, Rick's quote had "expired". He said there would be no problem, he would honor the price and we booked a time to begin the work. The technician arrived right on time and early enough for me to review things before I left for work. These guys are plumbers, they don't cut drywall and they certainly don't patch it. I had done some extensive exploration on my own ahead of time and had things opened up enough for him to do his job. The entire project took three days to complete and at the end of each day any mess was cleaned up and I had running water. As a tradesman myself I not only notice but also appreciate quality work. No disappointments here. Pipes are run straight and parallel and are secured neatly. This was no small job and it certainly wasn't cheap, but it was a price I fully expected to pay. There were no surprises and I paid what I was quoted. A job well done.

Within a few minutes upon meeting Marc I could tell he knew his stuff and he gained my trust. We…read morecalled TriCity Plumbing as we knew we needed a little work done for our kitchen reno to fix some problem areas done by a previous owner. I explained to him that this was going to be my forever home and so I wanted to do things right--especially while the walls were open. He assessed the work and made recommendations and gave the reasons why he made those recommendations in language I understood. In the end we redid the whole home! Marc was an excellent communicator throughout the project. Kept me informed but also didn't disturb me while I was on work calls, and for areas where he needed feedback from me he ensured he used my time effectively. This is important to me because I do have many meetings throughout the day. He kept the work area tidy and his work was so precise. My husband and I really cannot say enough great things about him. Even our dog loved having him here. One of the other amazing things Marc did was we had a gas fitter run a gas line to our kitchen for a new stove. Marc noticed that the fitter made a mistake and made sure to make me aware but he did this in a very professional way that didn't call down the other contractor. This really sat well with us and that issue is now being resolved.

Our furnaces (we have 2) both went haywire yesterday, resulting in an interior heat wave in…read moreNovember! I got in contact with Sam, who was here on Monday morning, and fixed everything. The culprits were the thermostats which both decided to die together. He even fixed my stove gas burner in 30 seconds as he was leaving! He really knows his stuff, gives great advice on how to get good value and save money. I would highly recommend him.

This company solicited their service for furnace cleaning by telephone…read more They quoted $100 for this service. While cleaning the furnace they said they had to replace the furnace igniter and flame sensor. For the furnace ignitor they charged $349 and the flame sensor $189. On line you can see a furnace ignitor is $85 and the flame sensor is $13. So, I was charged $538 for parts valued at about $100 plus the furnace cleaning! When I complained about the high costs they gave me $100 back. I asked that they refund another $100 but they would not. My furnace was running fine before they worked on it and is working just the same now. So, it is hard to judge the quality of their work. I know they ripped me off with way too high prices for the parts. So, I would say this company has very poor ethics, don't let them into your home. They are just looking to take advantage of their customers, especially unsuspecting seniors.