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    Mr Plumber

    4.7 (3 reviews)
    Open • Open 24 hours

    Services - Mr Plumber

    Plumbing inspection

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    3 years ago

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    5 years ago

    The owner of this local Burnaby business, Mike, was very responsive & professional. I have no hesitation in recommending him.

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    9 years ago

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    Milani Plumbing, Heating & Air Conditioning - I asked Ali K if he could request a new mat from Milani since this one was so filthy.  Debris from the rubber was left all over my floor.

    Milani Plumbing, Heating & Air Conditioning

    (329 reviews)

    Renfrew-Collingwood

    Our kitchen sink was draining very slowly. Getting it fixed unfortunately cost me 2 days off of…read morework. One day for the anticipated first appointment of which nobody showed and no calls or updates to the customer were made and a second day to make up for the lack of plumber on the first day. There were many calls made by us to Milani to find out if they were going to send anybody for time for the time window of 8-12 or if we would be pushed back yet another day. I think if we were not persistent with our side of communication it could have been a third day before we got help. Once we finally had a plumber, Raffy was very pleasant and respectful. He answered all of our questions and gave good advice to avoid future problems as well. Raffy was a pleasure to work with and it's unfortunate the events and lack of communication that led up to him showing up were not so impressive. I guess this is a good company for emergencies but we got shafted from the list for not being a major problem as it seemed.

    I called Milani to repair my furnace and was disappointed with the overall experience…read more On the first visit, the technician confirmed there was an issue and performed some troubleshooting, but wasn't able to determine the next steps without consulting technical support. Since support wasn't available at the time, a second appointment had to be scheduled. When the technician returned, additional troubleshooting was done, including time spent consulting with technical support. A diagnosis was eventually provided, but there was no clear or practical repair path presented. Instead, I was advised that replacing the furnace would likely be the best option. My main concern is that I was charged over $600 for the service calls and ultimately ended up in essentially the same position I started in: knowing the furnace had a problem, but without a repair solution. When a company charges by the hour, there needs to be trust that the time spent is moving efficiently toward a resolution. What I found particularly frustrating is that obtaining a quote for a furnace replacement is typically free. After spending more than $600, the outcome was a recommendation to replace the unit, which made the value of the repair visits difficult to justify. I ultimately decided not to proceed with Milani for the replacement because the experience did not leave me confident that I would receive good value for the cost.

    BC Care Heating Services

    BC Care Heating Services

    (2 reviews)

    The company installed my furnace in 2013 and have been servicing it regularly since. They also…read moreinstalled a new hot water heater. They are very professional, always on time and reasonably priced. Highly recommend them. Elizabeth

    I had a very troubling experience with BC Care Heating Services Ltd. The heat in one room was not…read moreworking properly so I called them to come over and identify the problem. Ali came over and took a look at the boiler and after less than 2 minutes looking at it he then told me his advice was for me to purchase a brand new boiler AND hot water tank and that this would cost over $15,000. He did not examine the boiler for more than 2 minutes, did not advise me what the problem was or even could have been, did not check the house to see if it may be a thermostat issue - he did nothing except try to sell me a new boiler and tank. I told him I needed a second opinion, and got one from another technician the same day who took his time to go through the boiler to diagnose the issue which turned out to be a zone pump issue and also no batteries in the thermostat. This technician fixed the issue for less than $500, and did so within one hour. He also advised me that he was aware of BC Care Heating and said it has no idea what it is doing and basically just tries to sell you new products as it has very little knowledge of how to fix broken products. This was certainly bourne out by my experience. I would advise anyone using this company to get a second opinion prior to following any advice to purchase a new product from them, or not use them at all.

    Mr Plumber - plumbing - Updated September 2026

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