The good points: I was traveling through the area and they got me right in with a blown-out…read moremuffler. The car was dropped off at 6 o'clock in the evening and ready to go by 10 o'clock the following day. The bad points: we were told that only one company made a muffler for the Ford Transit Connect. It was extremely pricey. The muffler was about $250 with an additional 200 for a tailpipe. With installation and tax the muffler was replaced for $800. No warranty provided. I came home and consulted with my local repair shop. He said that muffler with tailpipe was readily available for under 100 bucks. He even showed me on his computer. He asserted that the part could be delivered to his shop on the same day. What to think? I always prefer to give the benefit of the doubt. But still, $800 to replace a muffler? You be the judge.

I made an appointment for a New York State Inspection. There was no one in the lobby at the time…read more After about 10 minutes , an employee came out and let me know that my inspection would take "a while". When asked how long that meant, he again repeated a while and suggested I just dropped the car off. I explained that I had an appointment so this way I could make sure I get to work on time. The counter worker explained that I didn't know what they were dealing with and suggested rescheduling. I asked if it would happen again where my appointment time could not be met and he stated he did not know. Although the gentleman was not rude, he was not helpful either.

I needed an oil change for my car but, I have always treated it to dealer maintenance or have…read moreperformed it myself. I have to go through hassles and delays to deal with just about any dealer and wanted to avoid the hassle. I went to this Valvoline Oil Change Location, parked my car outside and walked in to ask some questions. I have had a miserable experience at another quick oil change places and I wanted to avoid a very costly experience. I was able to speak with a knowledgeable and polite customer service oriented person who entertained my questions and gave me no B.S answers. OK, I decided I was confident in their knowledge and skills to do an oil change for my beloved German vehicle. The short story is that I was able to drive in to this location without an appointment, and receive an oil and filter change for $80.00. That is expensive but, my car requires almost 7 quarts of synthetic (expensive) oil, a special filter and , for you gear heads, I needed to know that my aluminum oil pan would not be stripped by an air wrench over torqued drain plug. Dealer price is $120 to $130 plus the wait, appointment etc... Heck, no wait with good service on a foreign car for almost $50 dollars less than dealer price, I'll take that ! BUT, if you have a finnicky foreign car TALK to them first and tell them what you require. I even offered use of my torque wrench. If you have your standard vehicle that takes regular oil and filter, etc... I think you will have no problem for about $25 bucks.

They always are willing to work with you and it is a great value it is around 80$ full price but if…read moreyou have been there once before they will send you emails/texts or something in the mail will a barcode you bring in to the oil change and tell them to honor it or to scan the barcode and they are more than willing to take money off your oil changes

I pulled in after being turned down for an appointment at other places and Raymond and his…read moremechanics were more than happy to help me. Raymond is awesome and answered all my questions about my car and gave me a discount on services I needed. I will definitely be back!

tried two times to get an inspection. understandably they were busy both time- one was mid…read moreafternoon and one was early am. The early am was what tore it for me. They were obviously understaffed and backed up at 8:10 am and to top it off a guy just was a rude jerk about reminding me they were first come first serve when I responded to his "what are you looking for" question. I don't need my butt kissed but I also won't bring my business to anyone who can't be at least polite when I was nothing but that both times.

Called Saturday morning to see if they could get me in for an oil change. They were able to get me…read morein at 11 and told them I would have to wait for it. It took about an hour to complete the job and the manager was very apologetic. Being last minute notice, I was expecting that. Extremely professional and transparent during the process.

This Midas is top quality with both their work and personal, I went in with a rattling problem, and…read morethey quickly fixed it at a great rate. This place is a must go especially with their support for service members.

This location is amazing and convenient. The gentleman was very professional and courteous and gave…read moreus a very honest assessment. Made sure we had all our tires balanced with the right amount of air. The service absolutely outstanding. Our expectations were well exceeded. Thanks!

Let me save you the trouble: DON'T GO HERE. I tried to get an inspection FIVE separate times and…read morethere was a new issue, piece of crucial information, or excuse each time. When I finally got the service done, it smelled like someone had been smoking in my car. It took me a total of two weeks of effort with this location to get the service done. Save your time and your money.

Everyone at the shop was very cordial. I was quoted a price for the job on Sunday. I took my truck…read morein for service on Monday. Not only did the bill not exceed the quote, it was $100 less! The manager test drove the finished product to test the new brakes, came back and told me about an issue that he noticed during the drive. They do not do the work necessary to correct the issue, he just wanted to bring it to my attention.

They try to scam young women into spending $3,000 when not needed. Confirmed at multiple other…read moreplaces that work was not needed.

They are very helpful and give excellent fast assistance when needed. Great work. I highly…read morerecommend. As a veteran I can identify with people who have their stuff together and they double check as well. The one female employee did a great job.

the worst customer service. I purchased 4 tires for my…read morevehicle and at time of purchase they said we will receive the tires in about three business days and we will call you as soon as we receive them to schedule appointment for installation, which can be scheduled for the day after we call you. they asked me to make the payment and I did. today is the ninth day since I made the payment and nobody from Walmart auto care called me yet and I have tried several times to call them . some times they don't even answer the phone and some times they pick up the phone and quickly say " auto care , hold on " and then they never come back to the phone and make you wait for as long as you get tired and hang up. this is my last time making purchase from these useless people who never fulfill their responsibilities. i will pay double price for auto care in other places if I have to but I will never ever buy anything from this place again even if they offer half price.

I know that some people have had less than ideal experiences but mine have been excellent. This…read moretime, brought the car in for tire swap - snows off and regular tires on. Done in 40 minutes. That would be what anyone would want.

I called to ask for an estimate on an alternator repair and the manager said he doesn't do…read moreestimates over the phone if I wanted to come in for them to look at it. I said okay and tried to ask another question and he just hung up on me.

The value was what it was i love it I bought a 2026 fat Boy the two tone Back and green it's Hot I…read moretold the sales guy Avery what I wanted and he went above and Beyond and got the bike I wanted without trying to push anything else on me he got me the Bike just on me giving him my word who does that anymore thanks Avery and performance HD for a very awesome experience

It was a lot. I waited for several hours while other customers came and went. A young woman who…read morearrived well after I did, did not care how long her car took to be serviced, was promptly served. Two stars is actually too generous.