I recently purchased a new set of snow tires from Dunn Tire in Mattydale for my wife's car. The…read morenext day one of the front tires went flat and was off the rim. I called them back and they really came through for us. My wife's safety is incredibly important to me, especially with our child in the car and another baby on the way. I was relieved when they were able to get us in within an hour and had a new tire installed quickly. Dante provided outstanding customer service throughout the whole process. It's reassuring to know that when something goes wrong, they stand behind their products and take care of their customers right away. Highly recommend this location for their quality service and quick response time!

I spent a good amount of time searching for a reputable tire company in the Syracuse area and due…read moreto the fact that I had used another Dunn Tire in the now closed Baldswinsville area I looked for another and found the one in Mattydale. I was very pleased with the prices and especially with the customer service. The staff was very helpful and kept me appraised of what was going on the what needed to be done on my car. I ended up with 2 new tires, a rear alignment and a new battery (mine was 5 years old.) I highly recommend this shop.

Mavis on Erie Blvd. - 5 stars - excellent and professional service. I will be back for other…read moreservices!

Great service!! Had a leak in my tire that made my truck undrivable. Took me in immediately between…read moreother appointments to get it taken care of. They were also one of the only places open on a Sunday which was a life saver!!

I brought a 2022 Polestar 2 Performance, a rare one in Syracuse to this Big4, so happy with how…read morethey took care of the tire replacement. It was a day-and-night difference from another shop I struggled with that week. In the other shop, I was told that the tire would be ready in next day (not available), then 3 day later (not available again) and a week later. In contrast, Big4 got the matching tire next day. .. really saved my week for this rather exotic car. I saw how they meticulous took care of the car. I asked them to use the exact torque (103 lbs-ft) for the wheel bolts, and I saw they hand fastened each bolt with a torque wrench! Then they put the exact air pressure (42 PSI, I didn't tell them but they got it from the door sticker). This 42 PSI pressure is very important for the safe operation of Polestar 2. Overall, they did everything timely (waiting time was very short), yet handled everything very professionally. Some other notes: ---Customer reception area was spacious, clean and welcoming. That space didn't have any "tire smell" that is commonly found in most tire shops. Actually the door had a sign, "don't bring a tire inside" so I could tell they try to make this space as nice as possible. There were two nice old water paintings decorating the wall, and many photos and the big wooden American flag and Big4 sign. I liked how they decorated the reception. ---I saw a firetruck being serviced at another slot. I didn't know a firetruck could be placed in a private shop like this, and that scene was kind of assuring that even a firetrucks being sent here for service. I am so happy to find this shop, and can recommend it to anyone.

Got my front brakes done here, left the lot with them squeaking/grinding immediately (850 btw). I…read morecome back a few weeks later to get it fixed, they try to blame my rear brakes which they didn't do and charge me, I tell them it's the ones they did. I come at the end of the day to pick up the car and am told they found rubbing on the brake/rotor and fixed it at no charge. As I pull out there is no fix, the same noises come from the front of my car. Waste of my time and two missed days of travel for my job.

Lou is the best mechanic in town. We've been going to him for over 20 years. He's honest,…read morereliable and talented.

I normally don't write negative reviews on Yelp, but Mr. Tire earned it here. Last month I was…read moredriving up to Syracuse from the Hudson River Valley in a Hertz rental car to show my wife around the Syracuse campus, where I went to college. As we approached Cortland, an alert went off that one of my tires had low air pressure. After visiting three service stations with inoperable air machines, we finally found one that was operable. Eventually, I got the pressure back to the right level and took off for Syracuse. The following day, when I started to drive the car, the air pressure alert for the same tire came on again, this time with a much lower pressure than the previous day. I was driving by Mr. Tire and understood they were in contract with Hertz to do tire repairs, so I left the car there and was told they could get to it by 2 pm or so. I had to wait about a half hour before anyone showed up in the customer area. After Ubering back to my hotel, I called Mr. Tire at 5 pm, and they hadn't gotten to it yet. I Ubered back there, and they still had not looked at it. After waiting another 45 minutes, they started looking at it. The technician told me he couldn't find a leak, and he put the pressure back to the right level. I checked an hour and a half later, and the tire had already lost 3 psi of pressure. The following day, I called AAA to come out and put the spare on so I could drive it to the Syracuse airport and exchange cars. When the AAA technician came out, it took him two minutes to find the leak - he had simply sprayed water on the tire, and the pinhole leak was apparent. Overall, Mr. Tire wasted an entire day of my two-day stay in Syracuse and couldn't find a leak that a AAA tech found in two minutes. It was the worst service experience ever! The only upside here is they directly billed Hertz for this nonsense instead of me.

I always go here because I've never felt scammed. They do not speak condescendingly when explaining…read morewhat needs to be done.

My third time there for minor body work. Their estimates are reasonable and their repairs…read moreexceptional. Picked up my Telluride today after some bum on Warren Street keyed the side of my car. The repairs were perfect. The big surprise was the credit card, long lost, left on the seat with a note "found by the Detail Team" Quite Awesome. Also discovered by the Detail Team was my girlfriend's litle purse of Bar Chips (multiple) under the seat. Missing for 18 months. Needless to say, the Detail Team will be receiving bar chips to our favorite bars. Many thanks, Detail Team.

We have been Dunn Tire customers for many years. So, when we got a nail in our tire, they were the…read morefirst place we thought of to get it plugged, even though these were the tires that came on the vehicle and not purchased from them. They were very busy, as it was a Saturday. The manager asked a tech if it could be fixed without putting it on a lift, as both of their working ones were in use. The tech said No problem, and proceeded to take care of the tire. We were out of there within 30 minutes and at no cost! We've always had good luck with Dunn and will continue to go there for our tire needs!

This was my first time visiting their store. I saw the low ratings, but the prices were very…read morereasonable. I went to many stores before finally choosing this one. There was a small problem during the tire replacement process, but they resolved it quickly. The staff were very friendly, and I will definitely come back.

Excellent service from Tim and his crew on a busy Saturday. Tim went above and beyond to locate a…read morespecialized tire from a local dealer as we're visiting from out of state. He made me feel assured that all will be done by end of service day, and he came through as promised. Very grateful for the professionalism, folks! Thank you very much.

was refused emerency service for a flat !!! will not be back. go to mavis down the streetread more

I bought my car from carvana and they placed the wrong inspection sticker on my car which led to…read moreissues with my registration. i called 9 different car shops asking to get my car inspected and all of them said not until next week. until i called midas. i dropped my car off and only waited about 1 hour for them to be done. it was $21 and i wasn't all too mad about that. the one recommendation i have is for a more accessible mobile check in. but overall easy, and had a nice lounge.

Quite literally the worst experience I have had with a car shop. Went into fix my brakes. Got the…read morecar back and within 20 miles of driving my brake completely seized. My brake calipers had fallen off due to terrible work, my rims had be completely scraped bc the calipers were rolling around on the rims. Needed a tow truck to drag my car up which resulted in needing a realignment. Overall just overpriced bad work would not recommend this to literally anyone. Would give this 0 stars if it was possible.

A wide selection of auto parts, supplies and decor…read more The place is clean enough except for the front counter is a dirty mess There was no one at the front counter today, they rang me up at the back counter First it took him a few minutes to get the computer to work, then he finally was able to enter the product in the computer, then he had to walk over to the other side of the counter to run my credit card, Then he to walk back to the computer to finalize the sale, then he has to walk to the printer to go get the receipt I literally said to him that if there was a line I would not have waited in it I would've said three stars but I'm giving them an extra star for their support of law-enforcement and emergency responders

Went for an alignment right after getting new tires and they did not do a good job because the…read morevehicle kept pulling to the right. Had to reschedule again and now it's pulling to the left. How hard is it to do a simple alignment? Don't bring your vehicle here the technicians are incompetent and management will not care or check the work.

These people are wonderful. They are so very helpful even when they don't charge for their…read moreservices. I've been there more than once for an issue with of my tires and they fixed it without charging me with a great attitude about service.

I punctured a tire. They had me in and out in under an hour, and it was so reasonably priced I…read morethought I was getting away with something.